AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. 4 + HOURS THIS MORNING TO SIGN ON TO GOLD !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    either screen does not load or does not respond - sometime get error message 118 , sometimes instantly get message connection is timed out , sometimes get message that my account can not be retrieved - for over a month it has taken multiple attempts to sign on - reported on report a bug daily for weeks ! - the problem is with AOL , not my equipment - DO not ask me to call your incompetent , useless tech support , it is futile + i am frustrated enough with GOLD -

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  2. how can i now switch users?

    how can i now switch users? The frame is too small.

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  3. your aol app sucks

    your aol app sucks

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  4. ACTIVATE NEW SERVICES

    WHY WHEN I AM TRYING TO ACTIVATE NEW SERVICES ON AOL GOLD I HAVE TO GIVE YOU MY PASSWORD AND THEN DEAL WITH AN IRRITATING J. C. PENNEY COMMERCIAL OR WATCH SOME SCARY STREAMING ITEM. I JUST WANT TO ACTIVATE MY SERVICES....YOU'RE KILLING ME WITH ADVERTISEMENTS THAT I CAN'T GET RID OF AND I WILL NOT GIVE YOU MY PASSWORD SO YOU CAN QUIT HAVING THAT STUPID BOX POP UP ON A REGULAR BASIS. II WON'T READ SOME OF YOUR ITEMS ON AOL GOLD BECAUSE I HAVE TO FIGHT THE ADVERTISEMENTS TO DO SO. I DON'T HAVE THE TIME NOR…

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  5. SOLUTION to try if your AOL DESKTOP GOLD won't load

    One of the techs told me the reason the AOL DESKTOP GOLD wouldn't load was because "the processes weren't closed in Task Manager". SUPER EASY FIX if this is the problem. 1. Put cursor at bottom of screen. 2. Right click and select START TASK MANAGER. 3. You should see AOL GOLD at the top of the processes, click on it. 4. Click on END PROCESS. Now get out of it and try opening your AOL DESKTOP GOLD - it should open. (The reason for the problem is that since the processes didn't stop, the computer thinks AOL GOLD is…

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