AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. remove extra step instituted yesterday re heart and insert mail article directly into e mail

    as of yesterday you have an extra step to insert an article that i am sending with an e mail after clicking on the heart
    This is completely un necessary and whomever sold AOL this bill of goods should be fired and AOL should eliminate it from their menu and return to clicking on the heart and it s automatically inserted into the e mail without the extra step which just adds to the concentration being interrupted and very confusing especially since there is no need for it Perhaps this is why so many people are getting away from AOL…

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. AOL Return Responses – Notify Us

    AOL Return Responses – Notify Us

    When submitting a Bug or Feedback report, why can’t AOL send an email indicating they have responded with an answer?

    Finding your responses on Feedback can be difficult and I usually don’t take the time to check, since often there are no responses. All you need to do is to link our email address, which is included in our report, to your responses.

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    Reviewed  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Flashing Ads

    Impossible to read a story without ads constantly flashing! Its distracting and very annoying.

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    Reviewed  ·  496 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. New format is horrible!

    This new format is horrible, with everything on the left of the screen and not full screen. Why do people always have to fix what isn't broke and in the process break it?

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Get rid of the point system! It means nothing except a popularity contest and that is NOT what AOL is supposed to be!

    The point system is a popularity contest and that's disgusting! If people don't like a post then, fine, thumbs down, but now giving points for the number of posts, the number of posts that are liked or read, is ridiculous, unfair, and totally disgusting. GET RID OF IT!

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    Reviewed  ·  5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run ver

    AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run very slowly. AOL has been promising to improve it since Day 1, and it never gets better. Every platform that AOL used before Gold worked so much better than this disaster.I'm glad that Verizon sold AOL so maybe the new owners will care enough to improve it.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Update notification

    Software updates are on auto and the only way to know is if the system icon is hidden by the system clock. A better way would be to have a little bubble pop up, letting you know and then you go from here.

    This is how java and macrium reflect work. Or fix the check for updates option in the help menu.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Wild goose chase AGAIN!

    I clicked to see Kamala Harris' house but was led on a wild good chase and had to wade through a bunch of things I wasn't interested in, so many that I never got to her house. I gave up. Enough of this ridiculousness already!!!!!!!!!!!!!!!!!

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Quit showing phony stories of people's looks, how they live, and lies

    Be truthful and shorten stories where we have to click over and over to get the point of your stories which are very boring. You are wasting our time. Sometime the person you are featuring isn't even in the story.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. FIX AOL GOLD. IF I KNEW HOW, I'D HAVE YOUR JOB.

    AOL GOLD IS PROBLEMATIC WHENEVER AND WHEREVER I USE IT, REGARDLESS OF THE TYPE OR BRAND COMPUTER. AOL GOLD PROBLEMATIC STATE IS MOST CONTINUALLY ACKNOWLEDGED BY AOL TECH SUPPORT THROUGHOUT THE WORLD. I HAVE USED AOL GOLD IN DIFFERENT CITIES, STATES AND COUNTRIES WITH CONNECTION SPEEDS FROM 0.25 MBS TO OVER 50 MBS AND IT MAKES NO DIFFERENCE. AOL GOLD HAS BUILT-IN FLAWS AND INCONSISTENCIES MAKING IT ONE OF THE WORST AND USER UNFRIENDLY ONLINE PROGRAMS IN EXISTENCE. SADLY, THIS ALL HAPPENED AFTER THE VERIZON ACQUISITION AND THE RECONFIGURATION OF THE AOL PROGRAM INTO "AOL DESKTOP GOLD". IT HAS NOW…

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Community Leaders

    Back in the day, AOL had volunteers known as Community Leaders that helped control their chat rooms and games. Once they were removed, that is when AOL started to fall apart and continue to go down hill. So, why not make AOL great again by not only bringing back chat rooms, but the volunteer program that helped make and keep AOL a fun, enjoyable place for people to come and use?

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Support deficiencies in AOL

    Your "chat" is the worst! I am a paying customer and have been on "hold" for over an hour on the phone and so I tried the "chat" and that is just as bad. You need to start providing better support to keep the few paying accounts you still have! I have been a member for almost 30 years!

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  13. Fix the problems that have been going on forever!

    Fix the problems that have been going on forever. We don't want to keep going through this so If you can't fix things, just say so and close your doors once and for all.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Not found!

    I am a longtime AOL customer with the latest updates. The suggestion I am hereby making is relatively small but would improve my experience. Almost every time I sign on to AOL, I get an immediate suggestion that I would benefit from subscribing to "Techfort" or "System Mechanic". I am a long time subscriber to BOTH of these programs. These offers then require their deletion before moving on to my desired activities. An AOL filter that removes these offers from those of us who already have these programs would be nice. Thanks! - C. White

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Give coverage to Conservative topics

    Give fair coverage to Conservative topics.
    James Price CAPT U.S. Navy (Ret)

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Remove ****

    remove: "Male Elongator-Wife Chokes On Guy's Member", Male Enhancement "ED News", "*** Secrets-Pictures of your wife nakekd", Attract Women-"Single guys:make any girl want to sleep with you - free video", "Elongation Secret-Husband Finds Elongation Secret...", "Ready to have better ", "Tense This Muscle for 1 Minute to unlock massive growth", Elongation Secret...12 inch elongation secret", "Husband Finds Elongation Secret", " Support - Pictures of your wife naked", "Husband Finds Elongation Secret", "Drive Your Partner Crazy in Bed Tonight", "Wife Chokes On Guy's Member", "Male Elongator", "Rock Hard 5Firming...your partner deserves a harder performance", "Male Elongator - ***** Bacteria Linked to…

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. YAHOO PRIVACY DASHBOARD

    WHY IN THE **** DO I HAVE TO "RESET" YAHOO'S PRIVACY DASHBOARD EVERY DAY ????????? ALSO WHY IS VERIZON ALLOWED 2 SHOW "ADS" WITH SPYWARE ??????????????????? ARE U ALL NUTS @ AOL ???????? THIS IS ********* & OUTRAGEOUS !!!!!!!!!!!!!!!!!!!!! STEVE CASE WOULD HAD "NEVER" ALLOWED THIS !!!!!!!!!!!!!!!!!!!!!!!!! SELL IT BACK 2 HIM SINCE "TIM ARMSTRONG" IS A CROOK & LIAR !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. chat room

    This Aol version is full of censorship. i just tried to make a public room and it said it was inappropiate. nothing about dads chatting is wrong this site has gottan riduclous .. i plan on canceling im not paying for this ****.

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Returning Comments on Bug reported issues. When contacting AOL techs by phone on problems, they tell us to use the “Bug” link to do so. Th

    Returning Comments on Bug reported issues.

    When contacting AOL techs by phone on problems, they tell us to use the “Bug” link to do so. This can be hopefully helpful since so many of the AOL phone contacts are unproductive and inconsistent from one tech to another. On average, most of the phone-in tech calls’ answers to tech issues are to reinstall AOL Gold, where that often is not the solution. Their tech resolving expertise is usually very shallow. They spend more time trying to sell me a protection package than trying to find an experience supervisor to answer difficult…

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    Reviewed  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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