AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
240 results found
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new "app"
New Apple only App. Please give us "little people" "average Joe's" a break from everything "woke culture" and make the app available for download whereas IT CAN BE DOWNLOADED AND RAN ON A WINDOWS LAPTOP. We are not all part of the Apple Only culture.
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Repetitive Journalism.
Why does AOL have to take a short one paragraph news article and make a novel out of it;. I am talking about the way you repeat the same subject matter over and over and over and over and over and over and over again and again and again and again and again and again. A good article should contain who, what, where and when, Not what where when and who and where and when and who and when and where and what and who and where and when and where etc. etc. etc. etc. etc. Make all your commentary…
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favorites
In Favorites, when creating a file folder and saving websites, there used to be a "red heart" in front of each. Now, AOL has started changing the heart to a company logo (like Allstate, Citibank, etc). I would prefer just keeping the old heart instead. It makes for a cleaner looking file, IMO. Is there anyway of making this an option?
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End aol software manually
A way to end the aol software manually is to use the windows task manager by either pressing ctrl, shift and esc or going to the start button and typing taskmgr.
When the task manager appears, on the applications tab, you can end the aol software by clicking on end task or go to the processes tab, click on the aoldesktop.exe, right click, and left click on end process, and click on yes to confirm.
Two reasons for doing this.
1) If the software just isn't playing nice with you and freezes
or
2) If the software takes over 3… -
Please allow personalization to save.
When I change a setting to personalize my desktop experience, it never saves when I close out of the desktop. I change the search box to not come up when I start up the program and it never sticks. Other choices revert back to default. Please fix this so I can enjoy my experience with this program.
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Details Not Wanted
Why do you list email history in details? It is not helpful and intrusive. Can I delete this feature? Why not ask us before you introduce something like this?
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I very much like the features of AOL Gold but I am telling you that it does not work like it should. It needs to be fixed.
I very much like the features of AOL Gold but I am telling you that it does not work like it should. It needs to be fixed.
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aol desktop gold backup option
If you want to check your aol email and the aol software isn't playing nice with you, there is a second option. Open your preferred browser, go to aol.com and sign in with your screen name and password, click on the option to stay signed in and you'll have your email.
Granted, signing into the aol website isn't quite the same as using aol desktop gold software, but it's a backup option. For some strange reason, the software runs fine on intel hardware, but runs poorly on amd hardware.
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user not maintaining a good connection between the aol software and server
It seems that the aol desktop gold software is not coded right to allow a smooth experience for the user. There is constant freezing for a second or two anytime I try to do anything on the software, from reading email to reading an article to typing feedback.
A third party browser doesn't have this problem. Things are not always in sync.It seems like the servers just can't handle the load. A way to fix that would be to add more server capacity. It could also be the amount of network traffic, but again, adding more capacity to the…
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How to find info on new aol builds
Since the what's new icon seems to have disappeared, the following link takes you to a page where you can read about the newest aol build.
https://beta.aol.com/projects/desktop/windows/?icid=aolclient_favs_whatsnew
Be sure to paste this link into the aol browser and not use a third party browser like firefox or google chrome. This is the only way to read about what an update gives you.
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STUPID YAHOO
R U ALL STUPID @ AOL ??????????????? YAHOO IS TAKING OVER MORE & MORE EVERY DAY & U LET THEM !!!!!!!!!!!!!!!!!!!!!!!! WHY DO WE HAVE TO PAY EVERY MONTH 4 THEIR TRASH ??????????????????????????
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AOL GOLD Email loading deliberalely slowed to sell you their speed up service!
This is sooo far beyond sick as to beg for a Class Action suit.
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too much resources
Desktop Gold has been updated several times over the past weeks but it is a resource hog and once started, causes my Disk to run at maximum. This has been a continuing issue w/the program. I love using it, the way I'm able to organize my web browsing, etc., but it NEEDS TO BE trimmed down in the amount of resources it requires.
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Need proofreaders who know what they're doing.
Tom Selleck "throne" should be THROWN. A throne is a chair used by a king, thrown means put off balance, surprised.
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New Calendar
Hello,
Why you complicated the Calendar it was simple and easy and practical.
Please go back to the original one.
Thank you. -
Please bring back AOL Desktop on macOS
While I enjoy AOL Desktop on Windows, and also use the mobile app, it would be fantastic if AOL were to bring back the Desktop application on macOS. For decades, AOL provided premium services for Mac users and that seems to have gone away. Now, with the internal rendering engine of ADG being based on Chromium, it wouldn't be terribly difficult to backport ADG to a macOS application. I would literally buy cake, coffee, etc to say thank you to the AOL dev teams if you could make this happen :)
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AOL desktop gold bug check
I'm not sure if this is already in feedback.
When submitting an a bug check, the user should get an email confirming that the bug check feature has been sent to the aol engineering team and is currently being looked into.
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Issues in aol desktop gold
There are still issues with aol desktop gold. I have complained about some of these in the past.
1) Optimize aol in covid related times. I have noticed that the software still isn't right when either reading email or reading aol news articles. The software can freeze up or be very slow to respond. I thought that these issues might be due to a bug in the software, but it may also be due to covid related times.
Since a lot of us work from home, the aol software might not be optimized to handle all the traffic from it's…
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Scroll bars in latest build of aol desktop gold
The latest build of aol desktop gold has scroll bars when reading new email because there is a new star option present.
According to the what's new section, the star option is to rate email if you're using another email program. While I'm sure that the option would help some of us, that option is useless to me.
You can't resize the email window so the scroll bars appear because the email window is bigger then the size of the screen.
Either let us resize the email window or give us the option to add or remove or hide the…
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