AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. AOL GOLD IS A TOTAL DISASTER

    AOL GOLD IS A DISASTER. YOU RUN UPDATES IN THE BACKGROUND WITHOUT ANY NOTICE OF WHAT IT IS OR WHY. THEREAFTER THE SO-CALLED UPDATES BRING HAVOC TO THE CUSTOMER (CONTRARY TO YOUR TECH SUPPORT PEOPLE'S SCRIPT - WE ARE NOT MEMBERS WE ARE CUSTOMERS - YOU'VE LOST SIGHT OF THAT) WITH STORED ON MY PC FILES LOST, WINDOW SIZE AND POSITION LOST AND NOT SUSTAINED WHEN REAPPLIED, MAIL IS SLOW TO LOAD, THE PROGRAM HANGS UP FOR NO APPARENT REASON CAUSING THE CUSTOMER TO HAVE TO CLOSE IT AND RELOAD, REINSTALLING THE PROGRAM IS NO BETTER, MAIL PREFERENCES AND FONTS…

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. The View

    "The View" cannot get off the air fast enough. It is dumber that whale ****.

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Keeping AOL update with the Times

    Well we have been with AOL for Years. Now you charge to use it. I can't log in to my bank Account with AOL. I have to use Google chrome to log in now. I call the Bank Support they said AOL is so old that your not keeping up with your updating your Software. So we pay so start keeping up with the TIMES.. So I'll give you guys a little time to fix this problem or i'am to change.Microsoft Explorer. Thank You

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Aol Desktop Gold

    Is there a way we can remove the advertisement in the ala carte DG mailbox and when downloading a program using the same software?

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sluggish AOL Gold - the Answer

    I recently found AOL email inboxes and sent boxes taking for ever to open and generally sluggish, The problem was caused by me having masses of previous emails still held in the system. I created new in and sent folders for my old emails and transferred the old emails to the new folders. It took time. An alternative would be to delete the old in and sent emails if unwanted. My current email folders now work most efficiently and I get instant access.. So the fault was mine and not AOL's.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. why do we complain aol never does anything about anything

    why do we complain aol never does anything about anything do some thiing !!!!!

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. weather

    The weather report should return to its previous format of 7 days.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Using AOL Help Page is Useless

    Using AOL Help Page is Useless

    Using the listings on the Help page are hopeless. When trying to look up exact words listed on your webpage or words listed in your toolbar and elsewhere, an unmanageable list appears. They are not in any type of order or group. The Search option is useless.

    For example, when I tried looking up Toolbar – Quick View, I finally stopped after going through 10 pages.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Editors!!!!

    What country do your editors come from? They are complete **********!!!!!!

    Also, get rid of Yahoo or Yoohoo videos on Welcome Page!!!!!!!!!!!!!!!
    AOL has really gone below *
    ***** level!!!!!!!!!!!!!

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. refreshing to often

    Why do I have to keep refreshing comments in conversations. works for for about 2 minutes and then I have to refresh to see more?

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. SAD!!!!!!!

    AOL is "Boring the **** out of me" with all their garbage!!!!!

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Millennials

    Millennials are the dumbest people this country has ever had. They are so stupid they make a rock look smart. They are the result of kiss *** parents and ******** public schools and liberal colleges who do not know their *** from a hole in the ground.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Chat abuser

    Actions has not been taken to an abusive chatter inside the AOL desktop gold chat room, I have emailed TOS general about the abuse but still no action has been taken. Please take action against this abusive chatter.

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. AOL Desktop Gold experience

    AOL has become "SO SAD!!!!!!" And I am paying for this ****!!!!!!!!!!!

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. words banned from chat

    Please review common words and terms that are currently banned from posting in chat rooms. For example: Magna *** Laude, a Latin term which means to graduate from college with high distinction. Also, "kitty litter" when chatting about pet cats, and "blow," as in to blow out candles on a birthday cake. Your censors apparently do not understand common English or Latin words and how they are used. There should not be any reason to prevent their posting. Not everybody's mind is in the gutter.

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    Reviewed  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have the format for the date and time be customazible.

    Have the format for the date and time be customazible.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. AOL Desktop Beta waiting for next round

    Hi I waiting and hopefully AOL Desktop Beta next round coming soon.

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. get the stupid guy with his tongue hanging out off the screen, vulgar

    get the stupid guy with his tongue off the screen, vulgar

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    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. ADBlock Plus

    My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy

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    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Background color changing

    Allow for "night mode" on AOL Desktop Gold, had eye surgery and its hard to see the black font against white background. I wish there was a way to change the colors so I can view and see better.

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