AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. I would like to recommend to having photos to auto-fit the window for the email.

    I would like to recommend to having photos to auto-fit the window for the email.

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  2. show me what the headline says without my going through a bunch of background stuff

    Show me what the headline says instead of having to go through a bunch of background stuff first. For example, today I wanted to see about Jennifer Garner's foot, as the headline indicated. Instead there was a bunch of biographical info that I wasn't at all interested in.

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  3. Stop forcing us to go through a whole history before we get to what the link is supposed to get us to!

    I clicked on the link today that was supposed to take me to a site that showed the resemblance between Kennedy and one of his grandsons. Instead of going directly to that, I was forced to go through a whole history of Kennedy, his presidency, etc. It's frustrating and, in fact, makes me very, very, VERY angry. I'm actually on the verge of quitting AOL because of this extremely common bull ******!

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  4. AOL IS SCREWED UP AGAIN

    I see most things are NOT WORKING again today.
    I feel like I am paying you to just ***** up Aol.
    Is there any chance you will ever fix any of this?

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  5. do not post campaign contribution requests

    Stop disguised campaign contribution requests as news or surveys

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  6. Locking in English no matter where I sign on. All AOL users should be able to specify a language.

    All AOL users should be able to specify a language which always happens when they sign in.

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  7. I fear you have invaded my computer to slow it down to coerce me into purchasing Mechanic

    Have you vandalized my computer to force me to buy your Mechanic software?!?

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  8. TOSS GOLD

    GOLD has been in use long enough for everyone to know it's not working - toss it - replace it with the old version of AOL - it was more user friendly - you maybe think we'll keep GOLD so long as people don't leave AOL - don't be to sure - probably more FREE users than paying ones. TOSS GOLD-

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  9. would like program like boomerang for gmail so can have draft of email sent on certain day and time you select days before it is to be sent

    Want program like Boomerang for gmail that allows you to draft email days or weeks before it is sent and this email is automatically sent on the day and time you select it to be sent.

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  10. eceverything fails on desktop gold

    You have never improved anything on aol desktop gold. You never react to the complaints and every day it gets worse. Now you have ads in the email screen, the welcome screen is totally screwed up with split screens and articles that make no sense. GET RID OF DESKTOP GOLD OR FIX IT SO USERS CAN USE IT.

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  11. AOL Desktop Gold keep on Dropping Down

    AOL Desktop Gold is keep on dropping down; please make it as reliable as the old browser the blue AOL

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  12. So if I go back to FREE AOL Desktop Gold, what do I loose? Nothing. You're stripping this down anyway, 'support' is non existent.

    Why pay the five buck subscription fee for 'support'. What are you supporting? Certainly not our wishes nor the good stuff you once had that drew us to AOL in the first place.

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  13. Arianna Huffington

    Arianna Huffington ruined AOL and she is a cheap imitation of someone with brains.

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  14. how come you post lots of "teasers" but then you can never find that particular item that you want to read? i.e.: why parents glue pennies.

    How come you post lots of "teasers, but then you can never find that particular item that you specifically want to read? i.e.: "why parents glue pennies to children's shoes". What's the answer? It was nowhere to be found. only lots of other things to surf through without that answer coming up.

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  15. TOS Violation 20 Minute AOL Rule

    Ref: 08221038 Aol Tech Support. Per Tech Rep, one can now only report a tos violation via "Notify Aol" button once in 20 minutes. This is wrong-prevents reporting more than one tos violation in a 20 minute period and watching a digital clock count down from 20-zero minutes.

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  16. YOU GUYS SHOULD BE MORE RESPONSIVE TO YOUR CUSTOMER BASE,

    ...BECAUSE WITH OUT US, YOUR COMPANY DOESN'T EXIST. PRETTY SIMPLE REALLY.

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  17. you *****

    New idea..NO. Same complaint....AOL ***** and LIES and dumb as a rock.

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  18. We need Michael Moore to do a documentary on how bad AOL business model and customer service is

    We need Michael Moore to do a documentary on how bad AOL business model and customer service is.

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  19. racist

    Enough with all the racist *. Everything is racist these days. However, nothing is racist against whites. You can call them pigs, supremacists, hate mongers, animals, anything that comes to mind and that's okay. Look cross-eyed or have a complaint against a *, a Hispanic, an Asian, a Latin American, an illegal and BAM. You are racist. If all these "wonderful" people are so great at what they do than why the ** is their country falling apart and why do they want to come here.....??? Dah....yea I am racist...I hate stupidity.

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  20. I

    I want you to know that I just cancelled my AOL plan after being a member since the early 1990's, back when AOL was pretty much the only game in town. I have endured ridicule and smirks for over a decade, but still I remained loyal. But Desktop Gold is a piece of junk, no new versions have come out since it was forced upon us all, and it is so slow that I have a hard time imagining how AOL keeps any paying customers whatsoever. This is all on you, AOL. I will keep my account and access it…

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