AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. STOP FAKING DEAD PEOPLE (LIKE TERRY BRADSHAW) TO GET YOUR READERS TO CLICK ON AN OBVIOUS SCAM !!!!!!!!!!!!!!!!!!!!!!!

    STOP FAKING DEAD PEOPLE (LIKE TERRY BRADSHAW) TO GET YOUR READERS TO CLICK ON AN OBVIOUS SCAM !!!!!!!!!!!!!!!!!!!!!!!

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  2. News Articles

    When you number and post an article show the article and not force the reader to read unrelated material.

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  3. Omarosa

    The fact that AOL would waste everyone's time with **** about this *-* woman is insulting. The AOL membership and readership has gone down the toilet if this is what you think we are interested in. AOL sucks.

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  4. MANY PEOPLE CONSIDER AOL TO BE A VIRUS UNTO ITSELF!

    EVER TRY TO GET AOL OFF YOUR COMPUTER? NEAR IMPOSSIBLE. IT VIRTUALLY TAKES A COMPLETE ERASING AND CLEARING OF YOUR HARD DRIVE AND RELOADING WINDOWS OR MAC PROGRAM, ITS THAT DEEP INTO YOUR SYSTEM. MOST PEOPLE I TALK TO LAUGH ABOUT AOL AND CONSIDER IT JUNK AND THE ABSOLUTE WORST PROGRAM OUT THERE. YET, AOL CHARGES FOR SPAMMING US WITH ADS, POPUPS, CYBER AND BANDWIDTH CLUTTER. AOL IS WIDELY CONSIDERED A JOKE AND A PROGRAM FOR SENIORS. AOL ROUTINELY CRASHES AND LOCKS UP YOUR COMPUTER. IT REALLY IS DREADFUL.

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  7. OK. So OATH bought you out.

    Since OATH bought you, new terms and agreement popped up on sign in. OK. After agreeing to terms, why does it keep popping up every time you go to sign in? Once should be enough. Petty, I know, but irritating. Just like the three step process to sign in. No wonder people keep leaving this service. I'm darn close to it.

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  8. AOL DESKTOP GOLD

    Desktop Gold has caused me problems since it first came out. It has been installed several times.I just had a tech work on it again, and I hope this time it works.

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  9. AOL GOLD IS A SAD MESS....

    ....THE REALLY SAD THING IS THAT THE AOL TECHS DON'T REALLY SEEM TO GIVE A ****. THEY ARE MOSTLY YES MEN WHO JUST WANT TO KEEP RECEIVING A PAYCHECK. SORRY, BUT THAT IS WHAT IT APPEARS TO BE. IF i'M WRONG, THEN WHY DON'T THEY FIX THE HUGE PROBLEMS WHICH HAVE EXISTED SINCE THE "OATH" TAKE-OVER?

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  10. member having issue with her aol desktop gold : error message showing not responding- occured over the past 2 mos. it is an intermittent iss

    member having issue with her aol desktop gold : error message showing not responding- occured over the past 2 mos. it is an intermittent issue and which is affecting the software- already cleaned cache and cookies and did test email- working fine for now- issue will reoccur again. Kindly fix ASAP-thank you.

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  11. Feedback re: Gold "look"

    Change the "look" from childish and whimsical to neat and professional. The former style met my expectations, The "Gold" version is not eye-friendly at all.

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  12. member accessed aol add for a unwanted emails and phone calls - wanted to find out more information about the program or service then he

    member accessed aol add for a unwanted emails and phone calls
    - wanted to find out more information about the program or service then he was llocked out not able to close the page and not have control on removing it from the screen. kindly fix issue ASAP-

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  13. Bad, Bad, Bad

    AOL has gone so far down the tubes I'm not sure they can ever get it back to where it was. It's a total mess. What a shame.

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  14. Open in new window

    I really HATE that I can't right click on a link and select "OPEN IN A NEW WINDOW" instead of only a new TAB in the current window. GOLD is a gold plated piece of ****. CAN WE PLEASE HAVE 9.2 BACK?

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  15. Grade AOL Gold as an "F" for flunked

    I Grade AOL Gold as an "F" for flunked

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  16. I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    Signed: One Tech guy to another

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  17. New Ravel

    New Ravel is not 'News' as you have categorized it in the Welcome section. It is click bait. Please categorize it as such.

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  18. Terms of Service and Privacy Policy Update

    HOW CAN ONE SIGN SOMETHING LIKE YOUR NEW TERMS OF SERVICE PRIVACY POLICY IF IT TAKES A LAWYER TO UNDERSTAND IT...I ALSO READ I WON'T BE ABLE TO GET AOL MAIL IF I DO NOT AGREE????????? I PAY MONTHLY..THIS NEW TERMS OF SERVICE IS A LEGAL DOCUMENT. I WILL NOT SIGN ANYTHING I HAVE TO GET A LAWYER TO EXPLAIN.

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  19. In reviewing your complaints, the problem is obvious. AOL's executive management will not admit it has one.

    While AOL "news" seems only interested in progressive views, and why it purchased the Huffington Post, (not unlike Slate, DailyKOS, MoveOn with objectives not unlike Cloward and Piven), it has not paid attention to its bottom line.

    That is AOL is an ISP. In others words a place where I can immediately get online to the Internet.

    Having been with AOL well over 15 years, its AOL Gold is not Gold but the color of rust. While AOL's CEO has focused on being sure progressive news is spread through out its millions of members, he obviously has not spent the…

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  20. UNCARING AOL !!!

    just called to cancel my 20+ year paid subscription to AOL due to numerous ongoing problems problems with GOLD being almost totally unusable since Dec. 2017 - they could care less about their customer base - now this post will be closed , merged , reviewed + taken off the forum because AOL does not care or listen at all !!!!!!!!!!!!!!!!!

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