I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.

This has been requested numerous times...here we go again. PLEASE update the program that when you are updating email addresses it does NOT revert to the A position ...it is a pain in the neck to delete addresses that have been auto added or delete people no longer needing their email. PLEASE FIX so it stays where you are presently working.

My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy

If I don't want email headers and footers to appear on printed email, how do I turn this feature off by default? The workaround in print preview has an easy check the box option, but only for that particular email.

What exactly is wrong with posting "United Negro College Fund" in a chat room ??

why cant we print our my favorites list

WHY DOES YOUR ******* "IN THE KNOW" ADVERTISING START PLAYING WHILE I AM DOING OTHER THINGS ON MY COMPUTER. I THOUGHT THE REP FIXED IT...1/2 HOUR WASTED. I AM NOT INTERESTED. LET ME REPEAT, I AM NOT INTERESTED. PERHAPS I SHOULD START OPENING UP THE AD AND EXPRESS MY OPINIONS TO THEM ABOUT AOL.

First suggestion is to provide a grammar check as you did with the spell check to help prevent writing errors. Secondly, to allow the customer service to take the information from the customer, and to pass it along to whoever they may transfer you to if they cannot provide assistance. Having the customer repeat all the data all over again is stressful when it can be relayed to whoever they are transferring you to, and to save time for the tech as well.

The current choices for emoticons in email is poor.

Before ADG it was possible to "letter search" the names and email addresses. That is, pressing the letter of the name or email address would take you to the first name/email address in the group with that letter. Have to manually tab down the list now to get to names/email addresses that we want to access or add to a group.

Dump your version of personalized sounds and restore the Windows Media Player. There are many sites from which all kinds of sounds may be downloaded and played. You have disabled this feature and forced us to consider your selections.

Please enlarge it. We keep checking for new mail and the number is hard to see.

Your anti Trump bias is pathetic!!story after story!! can your political hacks find a little balance???

Add a slider bar to scroll through my 200! folders faster. too slow! Or add ability to sub-folder!

Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

If the Android APP can, why can't GOLD?

Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.

Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, AOL Desktop Gold did not allow me to do it. I was able to send more than 25 MB of attachments from the old AOL Desktop 9.8.2.

We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.

As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.