AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r
When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.
72nd ranked -
How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??
Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?
8th rankedWe appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!
Sincerely,
AOL Product Support -
Improve toolbar with new icons, fixing distorted ones, and customizing the ENTIRE toolbar
Here are some suggestions:
1: Some of the icons are distorted and fuzzy. Please fix visual appearance.
It would be nice to be able to customize the ENTIRE toolbar. Some icons I haven't even touched, such as Explore or Finance.
The SEARCH button on the toolbar is out of place compared to the other buttons... it's dark. In previous beta tests (YEARS ago) it used to be either a yellow or gold color with dark text.
Can we please get some updates on some of the icons? For example, the EXPLORE icon needs to look like binoculars, or maybe a…
72nd ranked -
Convenient Email settings gone.
New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.
39th ranked -
Attachment Preview option
I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.
72nd ranked -
I can no longer access alliantcreditunion.org on AOL desktop Gold
Allow me to access the website like before
185th ranked -
185th ranked
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Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens.
Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens
185th ranked -
update email addresses
This has been requested numerous times...here we go again. PLEASE update the program that when you are updating email addresses it does NOT revert to the A position ...it is a pain in the neck to delete addresses that have been auto added or delete people no longer needing their email. PLEASE FIX so it stays where you are presently working.
110th ranked -
DISABLE SPAM CONTROL COMPLETELY
I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.
185th ranked -
Export Address Book in AOL Gold to the AOL App
I have been told by AOL Tech Support that the address book from Desktop Gold or aol.com cannot be obtained from the cell phone app of AOL. I would like this added so I do not have to log onto a computer to obtain contact information such as telephone numbers, addresses, notes, etc. Just having their email address available is not enough when you are away from your computer. If not possible, please make it easy to export this information to another email app or program such as Outlook or Google.
153rd ranked -
Use Tab Key to put more space in between embedded images.
allow us to use the tab key to put more space in between embedded pictures in the mail. Now I can only use the spacebar, and only lets me enter one space in between.
185th ranked -
How can I enlarge the headings at the top file edit mail news etc
How can I enlarge the headings at the top file edit mail news etc
185th ranked -
Transferring data
I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…129th ranked -
Have the format for the date and time be customazible.
Have the format for the date and time be customazible.
185th ranked -
Subject: Scroll bar and buttons are too close - need a buffer region between them
Subject: Re: Case #11254368
Original Message: When reading e-mail on AOL Desktop Gold for Windows 10, the scroll bar is so close to the buttons that I often mistakenly hit the Report Spam button. I recently did that when reading email from an organization for which I am a member of the Steering Committee. It resulted in my being unsubscribed to the organization's email list. Highly embarrassing! Your representative suggested that I use aol.com where the buttons are on the top rather than on the side. Unfortunately, my emails are not saved to my Incoming/Saved Mail folder on my PC…185th ranked -
Aol Desktop Gold
Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!
185th ranked -
Spam Mail Deletion
I would suggest that recently deleted "Spam Mail" should go into the "Recently Deleted" folder the way previous versions (Blue) of AOL did for years. This would allow review prior to permanent deletion, esp. if the Spam Mail were deleted in error.
3rd ranked -
Restore Email Headings with Date on Far Right
Please restore or give the ability to move the date on the email headings to the far right
35th rankedHey,
We’re happy to help! Can you provide some more details about your request? For example, do you want the ability to drop and drag the Date column so it’s on the far right of the message view?
Sincerely,
AOL Product Support -
Saving individual mail folders in Gold
Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
This…39th ranked
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