AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. 212th ranked
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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. AOL - you get dumber every day!!! REMOVE THEW STUPID PRINT PREVIEW!!!!!

    AOL - you get dumber every day!!! REMOVE THE
    STUPID PRINT PREVIEW!!!!!

    212th ranked
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  3. emoji idea

    I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?

    Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.

    161st ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. Website issue

    Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.

    212th ranked
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    0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your experience. We are sorry to hear that you are having troubles with the AOL Desktop Gold, and we apologize for the inconvenience this has caused you. Our engineers are looking into this as we speak.

    If your browser crashes, please try the following steps to enhance your experience:

    a. Edit > Select Footprints to Clear
    b. Check the ‘Browser Cache’ box
    c. Restart ADG
    If the user had not previously checked the ‘Browser Cache’ clear footprint option, it can be restored using these additional steps
    d. Edit > Select Footprints to Clear
    e. Uncheck the ‘Browser Cache’ box

    We would appreciate it if you would send a report of this problem to our AOL Desktop team to have this further investigated. To do that, click on the “Help” button on the top right corner of the AOL Desktop window, and select “Report a Bug” from…

  5. Request Make Similar New Instant Messages

    Hi I would like to request to AOL Desktop Gold please make new similar new instant messages add to AOL Desktop Gold

    125th ranked
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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can Music to an AOL email or AOL mail attachment that play when it is open by recipient

    To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.

    137th ranked
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  7. have an aol address to send a commendation letter. have been looking for one for the last week,

    new idea AOL ADDRESS TO SEND RECOMMENDATION LETTERS, JAJA BEEN LOOKING FOR THIS FOR A WEEK ALREADY. NON EXISTAANT

    212th ranked
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  8. I would like to use AOL chats on my devices, but you don't allow it!

    I would like to use AOL chats on my devices, but as of now, you allow neither Linux computers, nor Android tablets to do so. You don't presently allow it, but that's really up to you, isn't it? Would you please accommodate it?

    161st ranked
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  9. 74th ranked
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  10. Export Favorites to a different Browser

    Please allow us to Export our "Favorites file" from AOL to another browser.

    137th ranked
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    Gathering Feedback  ·  0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  11. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

    125th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Beta 2738 Just installed and WON'T LET ME SEND EMAIL WITHOUT "TO:" field!!

    AOL has ALWAYS allowed me to send BLIND CC's WITHOUT a USERID in the to: field ..
    Iv'e used this for over 10 years without having to put anything in that field,
    I need that back... WHO's BLIND userid can I put in that very public field?
    I consider this A BUG..

    245th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Background vs Stationery

    You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?

    27th ranked
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    Planned  ·  24 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

    21st ranked
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    Gathering Feedback  ·  16 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. 187th ranked
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  16. Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens.

    Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens

    212th ranked
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    3 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  17. AOL Survey Does Not Show a Link

    Survey Link Not Working –

    I received an AOL Survey email with the following text:

    Note: If the survey link doesn’t work, check to see if your browser allows pop-ups.

    There is no link to click on.

    I called the AOL phone tech and she said the problem is with AOL.

    The link does appear on AOL Web mail.

    6/25/20

    245th ranked
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  18. I would just like to request for the (DOMINOES ALL FIVES) to work and for AOL to recreate the game so its going to be compatible in using he

    I would just like to request for the (DOMINOES ALL FIVES) to work and for AOL to recreate the game so its going to be compatible in using here on the software without going to a different browser. Hopefully it will work soon here. ***

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  19. is there anyway of only allowing people i know from emailing me. We use to have it

    is there anyway of only allowing people i know from emailing me. We use to have it

    187th ranked
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  20. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

    57th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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