AOL Desktop Gold

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  1. Fix Email formatting.

    While writing an email, in the pull-down - click "Compose as plain text"... works as it did in older version

    BUT, next, click "Compose as HTML" - and all line feeds, blank lines, and multiple spaces disappear. You are left with a single long line of words.

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    Planned  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. When Copying hyperlinked text - COPY the URL too

    when I copy text that has an added hyperlink, the 'hidden' URL is no longer copied with the text. The text does appear with the color of a possible URL, but none is present.

    The 'dropdown' (right mouse click) shows that I CAN ADD a hyperlink but no EDIT or ADD the HYPERLINK' thus none was copied

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 208th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Dates were changed on attached files when downloaded

    two months ago, I received an email with one attachment: A ZIP file.
    I had downloaded that one ZIP file. When the ZIP file was processed, I had 14 files with their original date, years old..

    Today, I looked at that older email (in an AOL folder) and there were 14 separate files, instead of the original ZIP file,

    When ALL were downloaded they received all NEW, Current DATES!!

    I Lost all their original Created Dates!

    208th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Text colors in emails not working.

    Clicking the apparent 'background' or 'text' color choices, does nothing.
    There are no choices presented.
    I did note that highlighted AND colored text reverted to black. But nothing allows other colors to be selected

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Black Page when Clicking URL in email

    often when clicking URL in an email I get a black screen in the browser. Reload doesn't help, but canceling the page, reclicking the URL will work. Sometimes having to cancel & reclick more than once.

    No pattern as to when, just often enough to annoy.

    I will Report as Bug the next time it happens.

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. When I open Gold and the sign in area is shown, there is no indication that the "Data Mask" function is present.

    I don't want my keystrokes to be seen by anyone. When Gold is opened, the Data Mask feature should be shown before login and password. Please fix this in Gold.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions

    You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions. I don't think your tech help people know how to get this to work. I have seen feed back from posters who have tried your suggestion re EDIT etc. Thanks for your reply. I appreciate it. .. Nancy

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. INSERT LINK :-(

    1) ... INSERT INTO EMAIL "LINK" FROM A WEBSITE
    IS INSERTED IN ANY ALREADY OPEN EMAIL PAGE,
    WHAT A ****?
    IT SHOULD OPEN IT'S OWN NEW EMAIL PAGE?

    2) ...  WHO ARE  THE DEVELOPERS AND FROM WHAT COUNTRY,
    YOU CAN TELL RESPONSES, THAT DEVELOPERS, ARE FOREIGNERS,
    WHO DO NOT UNDERSTAND AMERICAN'S HAVE A VERY LOW TOLERANCE FOR INCOMPETENCE & ERRORS!

    3) ... YOU HAD A PERFECT EXAMPLE OF A WORKING PERFECTED AOL 9.8  VERSION !!!!!!!
    WHY NOT SPEND A MONTH EXPLORING= "USING IT" AND THAN JUST COPY IT. E-X-A-C-T-L-Y

    4) ... TAKING A YEAR TO CLEAN UP BETA VERSION AND…

    184th ranked
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    Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow all AOL.com mail free users to use the beta software

    As of January 24, 2017, you all have cut off letting free AOL mail users to beta test, use, and contribute to this beta program. I had all four of my screen names registered and set up to use this service and so did my mom. Mom and I have both been involved with your service in some form or another since we first signed up as paid dial up subscribers back in 1993. Remember that? That was back when AOL ran on DOS from a 3 and half inch floppy drive. Now, look how far you all have progressed.…

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sorting of emails on "Type" not working.

    The "Type" column, when sorted sorts by date, not the type (image, attachment, or just text)

    255th ranked
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    Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Email Address line

    Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Remove Hyperlink (URL) missing from Email

    Remove Hyperlink (URL) missing from Email dropdown

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    Gathering Feedback  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. UNSORT files!

    When attaching a file, not only has the path been unset, but files are listed in alphabetic order rather than by date, which is in date order - which is how the older AOL worked and how Windows explorer show them.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. RE: Email and tabs opening in background

    Sorry if these have been mentioned already, but I wish tabs actually opened in background when that is checked, and i wish that email replys didnt add "re" over and over when replying to emails going back and forth. I just sent one with 5 "re"s in the subject heading.

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    Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. social media connect

    The little heart at the top right of the browser , should be able to let user post to face book and other social media, like the browser did in desktop 9.8.2.

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  17. 156th ranked
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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sorting of Emails

    Emails saved in "On AOL" folders can be sorted, BUT certain combinations of letters are never found!
    I.E. I have user with 'cz' in the ID.. Not found.

        I look for 'unknown' ... not found  
    

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  19. The Gold version doesn't bring over old PFC's properly and your techs know it, Address this fast as an imperative!

    Gold can not bring over old PFC's in an orderly fashion.. Everyone's hard work to have an organized PFC has been destroyed by it coming over in an alphabetized fashion. If it would have to come over AS IS and then perhaps, give the option for some to have the option to elect alphabetized, would be respectful and optimal. I estimate at least 40 hours will be required *** around around to try to get it back in a semblance of order, so we can use it properly. This need to be acknowledged, and an effective solution with an expected…

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Yellow highliter on email does not work.

    Yellow highliter on email does not work.

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