AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. auto fill option

    I have asked before, when will aol have an auto fill option for name, address etc as other browsers Chrome,Mozilla etal

    54th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Why desktop only allows 50 names to filter into files?

    I am allowed to create as many files as I want, yet only allowed a total of 50 names to be filtered into those files. Why not more.

    88th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. complaints

    one of your advertisers is using a Walmart gift card scam that voilated several laws including SS# and credti card number

    176th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.

    The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.

    10th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  5 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make the font size for the AOL Gold Interface/Toolbar configurable

    Make the font size for the AOL Gold Interface/Toolbar configurable

    48th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
  6. Addressbook- should keep the option to select either the first or lastname first to reflect when sending an email.

    give the same option we have in the web mail - either display first-lastname or lastname-firstname

    143rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. words banned from chat

    Please review common words and terms that are currently banned from posting in chat rooms. For example: Magna *** Laude, a Latin term which means to graduate from college with high distinction. Also, "kitty litter" when chatting about pet cats, and "blow," as in to blow out candles on a birthday cake. Your censors apparently do not understand common English or Latin words and how they are used. There should not be any reason to prevent their posting. Not everybody's mind is in the gutter.

    88th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. download manager

    Please give me the ability to change the default folder used by the Download Manager.

    176th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Browser Related Issue

    Follow up for the issue that i have reported 4days ago about not being able to utilize and have the reply button for the craigslists.com. Please have it fix as the issue started since 01/27/2019. Please provide me a feedback if possible as this is a work related website for me and it's not satisfying to know that it's available in AOL Desktop Gold. Thanks.

    118th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Product Support responded

    We apologize for the inconvenience this has caused you. The engineering team is aware of this issue, and is working on a solution. Thank you for your understanding.

  10. I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    15th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  11. Preferences for Welcome Screen and AOL Benefits

    Suggesting that a possible selection in settings to disable the welcome screen appearing when signing in. I have defaulted to go directly to mail, however, there remains a default to the welcome screen in backdrop. This is rather annoying as I can still see it and my attention is then directed to the welcome screen to make an action to close it .

    Another suggestion is that an alternative news source be available to AOL members to have a discounted subscription to CRTV.
    This would allow members to customize their welcome screen to their preferences and would make the AOL…

    24th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  12. I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    11th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. I have many favorite places but only use a few daily. Can I make the ones I use in bold type to make them eaiser to find?

    I have many favorite places but only use a few daily. Can I make the ones I use in bold type to make them easier to find?

    20th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. GRAY BAR APPEARS OVER CHAT BOX

    WHEN I GO TO A CHAT ROOM IN THE CHAT COMMUNITY, THE CHAT BOX WHERE YOU TYPE IS COVERED WITH A GRAY BAR. THIS DOESN'T HAPPEN UNLESS YOU MAXIMIZE THE CHAT WINDOW. THE MINUTE YOU MAXIMIZE, THE GRAY BAR APPEARS COVERING THE CHAT BOX WHERE YOU TYPE. CAN YOU PLEASE FIX THIS?

    176th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Product Support responded

    Thank you for bringing this to our attention. The engineering team is currently working to resolve this.

  15. CLOSE MAIL BOX

    I want to close my mail box, I have other screen names that usually I closed the mail box, now are full of spam. Please put back that option

    88th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stop destroying the Icons.

    First you destroyed the "smiley face" by giving it a moronic-looking open mouth. A smiley face is a smiley face. This new thing is not. Now I see you've destroyed the cute "wink." It's substitute is overblown and ugly. Are you deliberately trying to destroy aol? Or has aol been gobbled up by just another tasteless megawhatever?

    88th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. retrieving saved Favorites

    The previous AOL saved Favorites that I could open. When opened, it was a list of all of my Favorites and all I had to do was click on one and the website opened.
    This stupid Gold saves as a FAV file that cannot be opened matter what I try.

    PLEASE GO BACK TO THE GREAT PROGRAM THAT OPENED THE SAVED FAVORITES AS A LIST SO THAT THE WEBSITE I WANT CAN BE OPENED WITH JUST ONE CLICK!!!!!!!!!!!

    I AM GOING TO POST THIS MESSAGE UNTIL YOU MAKE THINGS RIGHT!!!!!!!!!!!

    143rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. SLIDE

    On Welcome screen, The News Slides OVERLAP, I want to see ONE Slide at a time ..I prefer you format AOL Home screen like your Verizon co-workers YAHOO Home Screen

    143rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Grammerly

    It will correct spelling and Grammer mistakes in email.

    27th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. write mail

    It would be convenient when a user has multiple accounts /user names if the "write mail" screen would display the user name currently logged in. Example:
    "Write mail from User1234"

    54th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base