AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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emoji idea
I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?
Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.
149th ranked -
Improve Sounds!
I am the one with the file of short, non-offensive wavs. I never heard from anyone about sending them to you and am not sure the best way to send them. PLEASE consider let me send them so you can consider them. I am 62 years old, not 15. The current sounds are not for my generation. PLEASE at least consider my plea. Contact me at *****@Aol.com so that I can send you the wavs, you can review them and consider weather you can use them. If you still do not want to use them, them so be it. But…
149th ranked -
253rd ranked
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Can Music to an AOL email or AOL mail attachment that play when it is open by recipient
To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.
131st ranked -
G. Owen Grant I can give the engineering department advice on relabeling the print screen options so they are descriptive like they were
Print Screen Options are mislabeled
219th ranked -
AOL - you get dumber every day!!! REMOVE THEW STUPID PRINT PREVIEW!!!!!
AOL - you get dumber every day!!! REMOVE THE
STUPID PRINT PREVIEW!!!!!219th ranked -
Export Favorites to a different Browser
Please allow us to Export our "Favorites file" from AOL to another browser.
131st ranked -
Website issue
Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.
219th rankedThank you for sharing your experience. We are sorry to hear that you are having troubles with the AOL Desktop Gold, and we apologize for the inconvenience this has caused you. Our engineers are looking into this as we speak.
If your browser crashes, please try the following steps to enhance your experience:
a. Edit > Select Footprints to Clear
b. Check the ‘Browser Cache’ box
c. Restart ADG
If the user had not previously checked the ‘Browser Cache’ clear footprint option, it can be restored using these additional steps
d. Edit > Select Footprints to Clear
e. Uncheck the ‘Browser Cache’ boxWe would appreciate it if you would send a report of this problem to our AOL Desktop team to have this further investigated. To do that, click on the “Help” button on the top right corner of the AOL Desktop window, and select “Report a Bug” from…
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Request Make Similar New Instant Messages
Hi I would like to request to AOL Desktop Gold please make new similar new instant messages add to AOL Desktop Gold
131st ranked -
have an aol address to send a commendation letter. have been looking for one for the last week,
new idea AOL ADDRESS TO SEND RECOMMENDATION LETTERS, JAJA BEEN LOOKING FOR THIS FOR A WEEK ALREADY. NON EXISTAANT
219th ranked -
Background vs Stationery
You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?
30th ranked -
DISABLE SPAM CONTROL COMPLETELY
I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.
149th ranked -
I would like to use AOL chats on my devices, but you don't allow it!
I would like to use AOL chats on my devices, but as of now, you allow neither Linux computers, nor Android tablets to do so. You don't presently allow it, but that's really up to you, isn't it? Would you please accommodate it?
176th ranked -
offer help via chat for free. I'm already paying for AOL. I need to know how to forward all incoming email to a gmail account
enable free chat. I'm already paying for gold.
79th ranked -
Making the compose box bigger
Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.
131st ranked -
is there anyway of only allowing people i know from emailing me. We use to have it
is there anyway of only allowing people i know from emailing me. We use to have it
176th ranked -
bring back animations to email
stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.
25th ranked -
199th ranked
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Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens.
Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens
219th rankedAre you accessing the favorites through AOL Desktop Gold?
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AOL Survey Does Not Show a Link
Survey Link Not Working –
I received an AOL Survey email with the following text:
Note: If the survey link doesn’t work, check to see if your browser allows pop-ups.
There is no link to click on.
I called the AOL phone tech and she said the problem is with AOL.
The link does appear on AOL Web mail.
6/25/20
253rd ranked
- Don't see your idea?