AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
-
Beta 2738 Just installed and WON'T LET ME SEND EMAIL WITHOUT "TO:" field!!
AOL has ALWAYS allowed me to send BLIND CC's WITHOUT a USERID in the to: field ..
Iv'e used this for over 10 years without having to put anything in that field,
I need that back... WHO's BLIND userid can I put in that very public field?
I consider this A BUG..247th ranked -
Background vs Stationery
You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?
27th ranked -
bring back animations to email
stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.
21st ranked -
189th ranked
-
Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens.
Unable to open favorites. When I copy theURL for the favorite I want and paste it on INTERNET EXPLORER ti opens
213th rankedAre you accessing the favorites through AOL Desktop Gold?
-
AOL Survey Does Not Show a Link
Survey Link Not Working –
I received an AOL Survey email with the following text:
Note: If the survey link doesn’t work, check to see if your browser allows pop-ups.
There is no link to click on.
I called the AOL phone tech and she said the problem is with AOL.
The link does appear on AOL Web mail.
6/25/20
247th ranked -
I would just like to request for the (DOMINOES ALL FIVES) to work and for AOL to recreate the game so its going to be compatible in using he
I would just like to request for the (DOMINOES ALL FIVES) to work and for AOL to recreate the game so its going to be compatible in using here on the software without going to a different browser. Hopefully it will work soon here. ***
247th ranked -
is there anyway of only allowing people i know from emailing me. We use to have it
is there anyway of only allowing people i know from emailing me. We use to have it
189th ranked -
Clarity of font changed on Desktop Gold .
Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.
58th ranked -
Return to the old version of COMMENTS ON AN ARTICLE. When a person replies and you click on it it WILL NOT take you to the response.
Roll back the programming on being able to comment on articles. In the new version when someone replies and you click on the link it does not take you to the comment to respond. Instead it open the article and you have to click on show more replies in every section and begin searching for the comment. It is time consuming and tedious. Is is NOT USER FRIENDLY!
113th ranked -
Save To My PC
When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.
25th ranked -
The signature page
The signature page with the AOL Gold Desktop has an issue with my picture being TOO large. I have three other signature pages with pictures and they work fine. Can you fix this
213th ranked -
new mail sound
It is very frustrating that you can customize the sound for Welcome, You've Got Mail, and Goodbye but not for More Mail. In previous versions of AOL, I would assign the "You've Got Mail" sound to the "More Mail" command via Control Panel/Sound in Windows because you could barely hear the little CLICK sound it makes when you receive mail while logged into AOL. The AOL sounds no longer appear here and cannot be altered. So now we are stuck with the inaudible default click. Since these AOL software sounds no longer appear in Windows, would you please allow this…
90th ranked -
When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r
When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.
51st rankedHi,
Thanks for taking the time to reach out. We’re planning to add the print functionality back to the address book, so that’s why the print icon remains there.
We appreciate your patience and will let you know once the functionality returns.
Sincerely,
AOL Product Support -
247th ranked
-
213th ranked
-
WHEN I HIT THE ENTER KEY TO SEND A MESSAGE, IT IS NOT SENT. I MUST CLICK ON THE SEND ICON NOW. NOT AS IT WAS BEFORE. ALSO THE FONT ISSUE.
WHEN I AM USING A CHAT ROOM AND TRYING TO SEND A POST--- WHEN IN HIT THE ENTER KEY THE POST IS NOT SENT. I MUST CLICK SEND. ALSO THE FONT OF MY NEWS PAGES AND TEXT IS NOT THE SAME SINCE I HAD AOL TECH WORK ON THIS.
189th ranked -
Please upgrade your Billing System to allow Members to pay manually.
Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.
161st ranked -
When I'm using Aol Desktop Gold, I wanted to have the check box beside the "from" field.
The "from' field makes organizing my mails easier, like wise when deleting them.
247th ranked -
Use Tab Key to put more space in between embedded images.
allow us to use the tab key to put more space in between embedded pictures in the mail. Now I can only use the spacebar, and only lets me enter one space in between.
189th ranked
- Don't see your idea?