AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. I have placed 283 emails in spam and they are still sitting their, AOL has done nothing about it and many are threats.

    I have placed 283 emails in spam and they are still sitting their, AOL has done nothing about it and many are threats. We are the customer and we should decide what mail is SPAM, not AOL. The Post Office does not decide what mail is SPAM, and neither should AOL. Also why do I have to sign in again when I am already on AOL Desktop???

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  2. User defined and stored email history

    Make a way to Save any number of past emails in large blocks (user selectable) anywhere from a single day or up to a year or more into a single file that contains categories of (sender) (recipients) (copies to) (blind copies to) (timestamp) (sent or received) (attachments) and (text body within the email), that can be stored on the users hard drive and searched WITHOUT having to go online. Should be able to specify to what category the search applies. For example, the user might want to search for all emails that came from a certain email address, or were…

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  3. No new updates, changes happening?

    I have noticed that no new updates have appeared for this month so far. Usually we get about one to three updates a month on average.

    I'm curious if something new is about to come out. Changes to the way that updates are sent to us? A big massive update?

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  4. ******* C GUARD AD

    SHOVE THAT ANNOYING & HARASSING AD UP "YAHOO'S" ***

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  5. Please allow us to navigate the Desktop Gold while we are printing a document

    I sent this in back in November of 2021. The last time the AOL software didn't allow us to navigate (read other emails) while printing something was back in dial-up days. You had it working for years but last year you stopped. Any way to turn the ability back on? You closed my previous email without comment or response.

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  6. Can you change software to allow other activity while printing?

    Whenever I need to print an email or something I find on the web when I'm in the Desktop Gold software, the software does not allow me to do anything once the printing starts until it is finished. The last time the AOL software was set this way was back in dial-up days. There should be a way to change this. I sent in this topic before and it was closed with no resolution or comment from AOL.

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  7. tho

    I cannot find my other usernames. gone no warning. cannot log into microsoft and other companies you need to provide some way recover lost usernames at least long enough to manage the problem

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  8. Switch user

    I don't like the new update for the switch user, please have it back to it's oldest update.

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