AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Make the font size for the AOL Gold Interface/Toolbar configurable

    Make the font size for the AOL Gold Interface/Toolbar configurable

    49th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
  2. Addressbook- should keep the option to select either the first or lastname first to reflect when sending an email.

    give the same option we have in the web mail - either display first-lastname or lastname-firstname

    153rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. words banned from chat

    Please review common words and terms that are currently banned from posting in chat rooms. For example: Magna *** Laude, a Latin term which means to graduate from college with high distinction. Also, "kitty litter" when chatting about pet cats, and "blow," as in to blow out candles on a birthday cake. Your censors apparently do not understand common English or Latin words and how they are used. There should not be any reason to prevent their posting. Not everybody's mind is in the gutter.

    94th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. download manager

    Please give me the ability to change the default folder used by the Download Manager.

    184th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. I have many favorite places but only use a few daily. Can I make the ones I use in bold type to make them eaiser to find?

    I have many favorite places but only use a few daily. Can I make the ones I use in bold type to make them easier to find?

    21st ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Browser Related Issue

    Follow up for the issue that i have reported 4days ago about not being able to utilize and have the reply button for the craigslists.com. Please have it fix as the issue started since 01/27/2019. Please provide me a feedback if possible as this is a work related website for me and it's not satisfying to know that it's available in AOL Desktop Gold. Thanks.

    124th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Product Support responded

    We apologize for the inconvenience this has caused you. The engineering team is aware of this issue, and is working on a solution. Thank you for your understanding.

  7. I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    17th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  8. Preferences for Welcome Screen and AOL Benefits

    Suggesting that a possible selection in settings to disable the welcome screen appearing when signing in. I have defaulted to go directly to mail, however, there remains a default to the welcome screen in backdrop. This is rather annoying as I can still see it and my attention is then directed to the welcome screen to make an action to close it .

    Another suggestion is that an alternative news source be available to AOL members to have a discounted subscription to CRTV.
    This would allow members to customize their welcome screen to their preferences and would make the AOL…

    28th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  9. I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    13th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. GRAY BAR APPEARS OVER CHAT BOX

    WHEN I GO TO A CHAT ROOM IN THE CHAT COMMUNITY, THE CHAT BOX WHERE YOU TYPE IS COVERED WITH A GRAY BAR. THIS DOESN'T HAPPEN UNLESS YOU MAXIMIZE THE CHAT WINDOW. THE MINUTE YOU MAXIMIZE, THE GRAY BAR APPEARS COVERING THE CHAT BOX WHERE YOU TYPE. CAN YOU PLEASE FIX THIS?

    184th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Product Support responded

    Thank you for bringing this to our attention. The engineering team is currently working to resolve this.

  11. CLOSE MAIL BOX

    I want to close my mail box, I have other screen names that usually I closed the mail box, now are full of spam. Please put back that option

    94th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stop destroying the Icons.

    First you destroyed the "smiley face" by giving it a moronic-looking open mouth. A smiley face is a smiley face. This new thing is not. Now I see you've destroyed the cute "wink." It's substitute is overblown and ugly. Are you deliberately trying to destroy aol? Or has aol been gobbled up by just another tasteless megawhatever?

    94th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. SLIDE

    On Welcome screen, The News Slides OVERLAP, I want to see ONE Slide at a time ..I prefer you format AOL Home screen like your Verizon co-workers YAHOO Home Screen

    153rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Grammerly

    It will correct spelling and Grammer mistakes in email.

    34th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. write mail

    It would be convenient when a user has multiple accounts /user names if the "write mail" screen would display the user name currently logged in. Example:
    "Write mail from User1234"

    57th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Search mail feature!

    When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!

    13th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please rearrange MY MAIL FOLDERS as follows: New, Old, Drafts, Sent, Spam and then Recently Deleted....the way it is now is terribly confus

    Please rearrange MY MAIL FOLDERS as follows: New, Old, Drafts, Sent, Spam, and then Recently Deleted...makes much more sense!!!!! Please!!!!

    21st ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Mailbox: Add Time Stamp e-mails

    Currently Mailbox list only shows DATE for New, Old and Sent e-mails. Please Add TIME stamp

    28th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Transfer Group and its contents to another AOL ID

    Give us the ability to create a GROUP name with people listed within the group which we can do now.
    Have the ability to share the GROUP and its contents to another AOL user.
    For instance I created a group under my BIZCAM3 and I want to put on my wife's ID also.

    How can this be done?

    153rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cannot use gmail without constant refresh

    gmail is compromised and requires constant refreshing

    124th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base