AOL Desktop Gold Beta

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Printing Emails

    AOL Gold Beta shuts down when I try to print to printer and pdf. This problem has only occurred since the last update.

    3 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Email "Emergency Brake."

      There used to be a "stop sending" button on emails. Example, you click SEND and suddenly realize you forgot something, used to be able to stop sending, fix it, and send it again. Would be really nice to have again.

      3 votes
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        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Browser Outdated

        Just received a notice from Ebay after 6/19/18 I due to my browser being outdated I can't use Ebay!

        10 votes
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          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • STOP resetting .HTML back to AOL Desktop handling

          Every time you update AOL GOLD, which is becoming quite frequent!, you unset my default browser.

          If I wanted to use the AOL Desktop, *I* will set it. Until you fix the browser (there is at least one web site that tells me to UPDATE my browser if I use AOL's) - I will stay with my favorite.

          1 vote
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            Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 6 votes
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              11 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • While writing an email, my font is "Segoe ,," yet it is not in the font list..

              When I pasted other text into the email, it pasted in as my default "Comic Sans MS". There was no way to change it to match the "Segoe" font...

              If you can *identify* a script, why can't you allow us to use it???

              4 votes
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                Under Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Displaying "Tags" in Gold Browser doesn't work.

                I.E. See photo at http://cliptank.com/PeopleofInfluencePainting.htm

                Every face is "Tagged". I.E., Firefox & Chrome all show the "Tags", AOL Gold browser does not.

                1 vote
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                  Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 2 votes
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                    Under Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Not so much an idea, just a wrong error msg.

                    When clicking on an image in an email.. (not sure if attached or embedded, as shows both names at bottom and image in the email)
                    Got on twice on two different images..

                    I get a web page with this error msg.
                    GAH!
                    DEFAULT Report ID: webjas-vae192-20180622-224942-
                    Service Error
                    There was a problem handling your request. An unspecified error has occurred.

                    Yeah, I know, I shouldn't click on embedded images ;-) ..

                    2 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your feedback. Our engineering team is currently working on fixing this issue.

                      As a workaround, you can right-click on the attachment preview and select “Save image as” in order to save a copy of the image.

                    • Send Feedback Forum Disorganized

                      This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?

                      7 votes
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                        Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Need to be able to share folders between screen/user names

                        Need to be able to share folders between screen/user names

                        1 vote
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                          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Keep taking things away

                          Pretty soon there will be nothing left. Now got a notice that TV Listing is stopping on 5/31.

                          2 votes
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                            Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Since comments are closed on my issue...

                            I had reported the following: "Report a Bug" has no confirmation/follow-up, so here is the issue:
                            I reported this issue in the "Report a Bug" area. Every attachment I attempt to download is corrupted. For example, a 65.7 KB Excel file saves as 2 KB, and no information is present in the file upon opening. This has happened in the last 6 files I downloaded, the most current being today. This is TOTALLY unacceptable! Luckily, I can forward to my work email address...what about the people who have no other email address? This needs fixed immediately! I was asked to…

                            1 vote
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                              Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • AOL GOLD IS A DEFECTIVE PROGRAM

                              AOL GOLD IS A DEFECTIVE PROGRAM
                              AOL GOLD DEVELOPERS (PROGRAMMERS) SHOULD BE FORCED TO BECOME AOL USERS,

                              THEY WOULD FIND ALL THE ERRORS & PROBLEMS IN 1 WEEK.

                              I AM EMBARESSED FOR THIS TEAM. I HAVE PROGRAMMERS IN CHINA AND USA, WHO WOULD HAVE HAD THINGS FIXED 10 X FASTER.

                              "BEST OR NOTHING" IS AMERICAN PHYLOSOPHY AND WHY AMERICA BECAME #1 COUNTRY IN THE WORLD IN 200 YEARS.

                              & REST OF THE "LAID BACK" 3RD WORLD STILL LIVES PRIMITIVE LIVES
                              BECAUSE THEY PRACITICE.
                              "GOOD ENOUGH"
                              3RD WORLD PHYLOSOPHY.

                              "NOT EXCELLENCE" AMERICA WAS FOUNDED ON!

                              8 votes
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                                Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Very ODD reappearance of UNWANTED Address book ID

                                A few releases back, a contact that I write to stopped getting my emails.
                                I found that their emails were going to their ALTERNATE ID, which i had in my address book for them.
                                I deleted that alternate ID, SAVED the changed address book entry,
                                BUT THEN -- the next new desktop release RESTORES that ALTERNATE ID -- AND again, uses it as the primary to send to!! ...

                                This is re-occurring at each of the last 4 releases!!
                                I delete that no-longer-wanted ALTERNATE ID, and it comes back on the next release !?!

                                1 vote
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                                  Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • I ABSOLUTELY NEED -- RED Color in emails

                                  I've been requesting this since you forced us off the working Desktop

                                  I NEED to use RED when dealing with customers...

                                  The button is present but has never worked!

                                  You are forcing me to use alternative emails, which may well be permanent.

                                  3 votes
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                                    Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fix email "Delete" button.

                                    Running Revision 11.0.1804. I have selected "Display next message when current message is deleted". When I Click on the "Delete" button, the button moves about an inch to the right, and nothing else happens. When I click the relocated button, the current email is deleted, the window closes, and I'm back to the mailbox.

                                    2 votes
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                                      Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 6 votes
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                                        Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • can't log in with 1703 Invalid Application Key or Return URL We are blocking this request for security reasons because the referring sit

                                        Invalid Application Key or Return URL

                                        We are blocking this request for security reasons because the referring site has sent invalid request parameters.

                                        If you are the developer, please make sure to pass all required parameters. Otherwise, please report this error to the referring site's administrator.

                                        10 votes
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                                          10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2 votes
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                                            Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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