AOL Desktop Gold Beta
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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Thank you + font
Thank you for now allowing emojis to be used in sent emails and also for emblems/crests in letter headings to be included on emails.
Is it possible to link the fonts on word processors to fonts on sent emails? This was done on earlier versions of AOL. Commercial script and Cloister Black would be welcomed by me.85th ranked -
This is not an accurate per AOL's answer and has not been fixed
Toolbar icons are exactly where I want them when signing out. When signing back in the next time, the icon positions have been changed. I only use one username and no one else uses my computer. THEY DO NOT STAY PUT and this has been going on for a long time now. Please do not merge or close comments until a real fix has been made to this problem. If this is closed or merged then either AOL doesn't read these comments enough to comprehend the real issues we deal with or they close them out so that others cannot…
18th rankedHello there, our engineers are currently investigating the issue related to the carousel position.
Regarding the Mail QuickView, the back-end development for this is finished, and in the following update you can enjoy this new feature.
Thank you.
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'Reply to' feature
It would be great to have a 'Reply to' feature. In other words, if user A sends an email to user B and user B replies, the email goes back to user A. If user A could have a 'Reply to' feature e.g.,, user A could insert a different screen name for replies. I use AOL GOLD for our home owners association and most people have the tendency to reply to an email rather than forwarding it to an email address specified in the body of the email. In this case, a 'Reply To' feature would be great.
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Be able to turn off the hover feature over the read mail feature.
This feature gets in my way.
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On the AOL APP for Android phones, there is ability to select: ALL, Read, UNRead, etc..
when I go to ANY email folder on the phone APP, I can choose 'view UNREAD' or others
This would be a VERY NICE enhancement for the Desktop.
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AOL Desktop Gold Wallpaper
Hi I would like a request on next update build of AOL Desktop Gold Beta please have AOL Desktop Gold Wallpaper.
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Email "Emergency Brake."
There used to be a "stop sending" button on emails. Example, you click SEND and suddenly realize you forgot something, used to be able to stop sending, fix it, and send it again. Would be really nice to have again.
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Hello there, we are aware of this issue, and our engineers are working to resolve this as soon as possible. Thank you for your understanding.
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STOP resetting .HTML back to AOL Desktop handling
Every time you update AOL GOLD, which is becoming quite frequent!, you unset my default browser.
If I wanted to use the AOL Desktop, *I* will set it. Until you fix the browser (there is at least one web site that tells me to UPDATE my browser if I use AOL's) - I will stay with my favorite.
67th ranked -
Browser Outdated
Just received a notice from Ebay after 6/19/18 I due to my browser being outdated I can't use Ebay!
4th rankedThank you for bringing this to our attention. Our engineering team is currently investigating this issue.
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While writing an email, my font is "Segoe ,," yet it is not in the font list..
When I pasted other text into the email, it pasted in as my default "Comic Sans MS". There was no way to change it to match the "Segoe" font...
If you can *identify* a script, why can't you allow us to use it???
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Displaying "Tags" in Gold Browser doesn't work.
I.E. See photo at http://cliptank.com/PeopleofInfluencePainting.htm
Every face is "Tagged". I.E., Firefox & Chrome all show the "Tags", AOL Gold browser does not.
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Not so much an idea, just a wrong error msg.
When clicking on an image in an email.. (not sure if attached or embedded, as shows both names at bottom and image in the email)
Got on twice on two different images..I get a web page with this error msg.
GAH!
DEFAULT Report ID: webjas-vae192-20180622-224942-
Service Error
There was a problem handling your request. An unspecified error has occurred.Yeah, I know, I shouldn't click on embedded images ;-) ..
67th rankedThank you for your feedback. Our engineering team is currently working on fixing this issue.
As a workaround, you can right-click on the attachment preview and select “Save image as” in order to save a copy of the image.
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Email Font Setting Not Kept. I chose 12 pt Arial BOLD. The BOLD setting will not keep.
12 pt Arial blue is kept but BOLD setting is NOT kept
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Need to be able to share folders between screen/user names
Need to be able to share folders between screen/user names
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Send Feedback Forum Disorganized
This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?
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Keep taking things away
Pretty soon there will be nothing left. Now got a notice that TV Listing is stopping on 5/31.
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Since comments are closed on my issue...
I had reported the following: "Report a Bug" has no confirmation/follow-up, so here is the issue:
I reported this issue in the "Report a Bug" area. Every attachment I attempt to download is corrupted. For example, a 65.7 KB Excel file saves as 2 KB, and no information is present in the file upon opening. This has happened in the last 6 files I downloaded, the most current being today. This is TOTALLY unacceptable! Luckily, I can forward to my work email address...what about the people who have no other email address? This needs fixed immediately! I was asked to…85th ranked -
AOL GOLD IS A DEFECTIVE PROGRAM
AOL GOLD IS A DEFECTIVE PROGRAM
AOL GOLD DEVELOPERS (PROGRAMMERS) SHOULD BE FORCED TO BECOME AOL USERS,THEY WOULD FIND ALL THE ERRORS & PROBLEMS IN 1 WEEK.
I AM EMBARESSED FOR THIS TEAM. I HAVE PROGRAMMERS IN CHINA AND USA, WHO WOULD HAVE HAD THINGS FIXED 10 X FASTER.
"BEST OR NOTHING" IS AMERICAN PHYLOSOPHY AND WHY AMERICA BECAME #1 COUNTRY IN THE WORLD IN 200 YEARS.
& REST OF THE "LAID BACK" 3RD WORLD STILL LIVES PRIMITIVE LIVES
BECAUSE THEY PRACITICE.
"GOOD ENOUGH"
3RD WORLD PHYLOSOPHY."NOT EXCELLENCE" AMERICA WAS FOUNDED ON!
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Very ODD reappearance of UNWANTED Address book ID
A few releases back, a contact that I write to stopped getting my emails.
I found that their emails were going to their ALTERNATE ID, which i had in my address book for them.
I deleted that alternate ID, SAVED the changed address book entry,
BUT THEN -- the next new desktop release RESTORES that ALTERNATE ID -- AND again, uses it as the primary to send to!! ...This is re-occurring at each of the last 4 releases!!
I delete that no-longer-wanted ALTERNATE ID, and it comes back on the next release !?!85th ranked
- Don't see your idea?