AOL Desktop Gold Beta

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. 12th ranked
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      30 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Browser Outdated

      Just received a notice from Ebay after 6/19/18 I due to my browser being outdated I can't use Ebay!

      2nd ranked
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        9 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Bring back feature to automatically start AOL when it crashes

        There was a box to check in 9.8 if you wanted AOL to automatically restart after a crash.

        84th ranked
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          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 84th ranked
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            Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • can't handle large PFC..

            aol gold can't handle a large PFC..constantly accessing the hard drive..this doesn't happen with my other screen names that have a small PFC..the old AOL did not have this issue..

            65th ranked
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              Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • FIX BASIC BROWSER BUGS P-L-E-A-S-E

              FORGET STICKY KEYS, AND SORTING ORDER. FIS THE BASICS. AFTER 2O YRS I NEVER SAW WEBSITE WITH SO MANY ERRORS, ITS TECH 1989 ALL OVER AGAIN
              I USE COPY PASTE, & SPELL CHECK EVERY TIME I SIG ON/

              AOL GOLD BROWSER HARDLY FUNCTIONS.
              1...SPELL CHECK IN WEBSITES-FORMS WORKS 25% OF TIME
              2....COPY PASTE WORKD 25% OF TIME
              3... EROR MESSAGES 50% OF TIME
              4... EMAIL SUBJECT BAR, CANT PASTE REPEAT SUBJECTS.
              5.. PROGRAMMERS SHOUDL USE THE EMAIL AND AOL BROWSER ... IN 1 DAY THEY WILL SEE MOST OF THE ERRORS.

              34th ranked
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                Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • PLEASE, PLEASE , PLEASE FIX "THE BASICS"

                FIX THE BASICS AOL GOLD IS WORST PROGRAM I EVER USED. I BEEN USING COMPUTERS SINCE 1987.

                1.) SAVE DRAFT SHOULD SAVE THE ORIGINAL DRAFT ONLY
                "1 TIME" IT SAVES MULTIPLE COPIES.

                2) COPY, PASTE, CUT, UNDO, SPELL CHECK WORKS ONLY 50% OF TIME.

                3. BROWESER EDIT WORKS 50% OF TIME

                4. IT TAKES 4-10 CLICKS FOR EMAIL TO OPEN SOMETIMES IT FREEZES.DOESNT OPEN AT ALL, OR WILL NOT SEND.

                THESE ARE BASIC EMAIL FEATURES WE USE EVERY DAY. ARE WE HAVING A LANGUAGE BARRIER HERE, YOU ARE FIXING THINGS NORMAL PEOPLE USE ONCE A MONTH!!!

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                  Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Thank you + font

                  Thank you for now allowing emojis to be used in sent emails and also for emblems/crests in letter headings to be included on emails.
                  Is it possible to link the fonts on word processors to fonts on sent emails? This was done on earlier versions of AOL. Commercial script and Cloister Black would be welcomed by me.

                  84th ranked
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                    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • This is not an accurate per AOL's answer and has not been fixed

                    Toolbar icons are exactly where I want them when signing out. When signing back in the next time, the icon positions have been changed. I only use one username and no one else uses my computer. THEY DO NOT STAY PUT and this has been going on for a long time now. Please do not merge or close comments until a real fix has been made to this problem. If this is closed or merged then either AOL doesn't read these comments enough to comprehend the real issues we deal with or they close them out so that others cannot…

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                      7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello there, our engineers are currently investigating the issue related to the carousel position.

                      Regarding the Mail QuickView, the back-end development for this is finished, and in the following update you can enjoy this new feature.

                      Thank you.

                    • 'Reply to' feature

                      It would be great to have a 'Reply to' feature. In other words, if user A sends an email to user B and user B replies, the email goes back to user A. If user A could have a 'Reply to' feature e.g.,, user A could insert a different screen name for replies. I use AOL GOLD for our home owners association and most people have the tendency to reply to an email rather than forwarding it to an email address specified in the body of the email. In this case, a 'Reply To' feature would be great.

                      84th ranked
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                        Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • On the AOL APP for Android phones, there is ability to select: ALL, Read, UNRead, etc..

                        when I go to ANY email folder on the phone APP, I can choose 'view UNREAD' or others

                        This would be a VERY NICE enhancement for the Desktop.

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                          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • AOL Desktop Gold Wallpaper

                          Hi I would like a request on next update build of AOL Desktop Gold Beta please have AOL Desktop Gold Wallpaper.

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                            Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Email "Emergency Brake."

                            There used to be a "stop sending" button on emails. Example, you click SEND and suddenly realize you forgot something, used to be able to stop sending, fix it, and send it again. Would be really nice to have again.

                            29th ranked
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                              Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • STOP resetting .HTML back to AOL Desktop handling

                              Every time you update AOL GOLD, which is becoming quite frequent!, you unset my default browser.

                              If I wanted to use the AOL Desktop, *I* will set it. Until you fix the browser (there is at least one web site that tells me to UPDATE my browser if I use AOL's) - I will stay with my favorite.

                              65th ranked
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                                Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • While writing an email, my font is "Segoe ,," yet it is not in the font list..

                                When I pasted other text into the email, it pasted in as my default "Comic Sans MS". There was no way to change it to match the "Segoe" font...

                                If you can *identify* a script, why can't you allow us to use it???

                                34th ranked
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                                  Under Review  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Displaying "Tags" in Gold Browser doesn't work.

                                  I.E. See photo at http://cliptank.com/PeopleofInfluencePainting.htm

                                  Every face is "Tagged". I.E., Firefox & Chrome all show the "Tags", AOL Gold browser does not.

                                  84th ranked
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                                    Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Not so much an idea, just a wrong error msg.

                                    When clicking on an image in an email.. (not sure if attached or embedded, as shows both names at bottom and image in the email)
                                    Got on twice on two different images..

                                    I get a web page with this error msg.
                                    GAH!
                                    DEFAULT Report ID: webjas-vae192-20180622-224942-
                                    Service Error
                                    There was a problem handling your request. An unspecified error has occurred.

                                    Yeah, I know, I shouldn't click on embedded images ;-) ..

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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for your feedback. Our engineering team is currently working on fixing this issue.

                                      As a workaround, you can right-click on the attachment preview and select “Save image as” in order to save a copy of the image.

                                    • 45th ranked
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                                        Under Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Need to be able to share folders between screen/user names

                                        Need to be able to share folders between screen/user names

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                                          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Send Feedback Forum Disorganized

                                          This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?

                                          12th ranked
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                                            Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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