AOL Desktop Gold Beta

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.

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  1. Add back "Insert Hyperlinks"

    Though there is the "insert Hyperlink" with the drop-down on highlighted text when writing an email, It DOES NOT work!!
    The word to add does get added, in the 'hyperlink color' but the Hyperlink does not get added.
    IN FACT - when hyperlinked images or words are added via copy/paste or "Reply To", the hyperlinks disappear

    1 vote
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      Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow all AOL.com mail free users to use the beta software

      As of January 24, 2017, you all have cut off letting free AOL mail users to beta test, use, and contribute to this beta program. I had all four of my screen names registered and set up to use this service and so did my mom. Mom and I have both been involved with your service in some form or another since we first signed up as paid dial up subscribers back in 1993. Remember that? That was back when AOL ran on DOS from a 3 and half inch floppy drive. Now, look how far you all have progressed.…

      8 votes
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        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Black Page when Clicking URL in email

        often when clicking URL in an email I get a black screen in the browser. Reload doesn't help, but canceling the page, reclicking the URL will work. Sometimes having to cancel & reclick more than once.

        No pattern as to when, just often enough to annoy.

        I will Report as Bug the next time it happens.

        1 vote
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • The browser show progress

          The browser should show , usually at the bottom if it is connecting to website, or not, some kind of progress, so you don't keep clicking and starting the same progress all over.

          1 vote
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            Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • UNSORT files!

            When attaching a file, not only has the path been unset, but files are listed in alphabetic order rather than by date, which is in date order - which is how the older AOL worked and how Windows explorer show them.

            1 vote
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              Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Email Address line

              Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.

              6 votes
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                Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Fix Email formatting.

                While writing an email, in the pull-down - click "Compose as plain text"... works as it did in older version

                BUT, next, click "Compose as HTML" - and all line feeds, blank lines, and multiple spaces disappear. You are left with a single long line of words.

                1 vote
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                  Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Sorting of emails on "Type" not working.

                  The "Type" column, when sorted sorts by date, not the type (image, attachment, or just text)

                  1 vote
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                    Planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Will you please put the date on the posts . This is Sunday February 4 2018 with newest date first.

                    Will you please put the date on the posts . This is Sunday February 4 2018 with newest date first. , thanks..... Nancy

                    3 votes
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                      Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions

                      You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions. I don't think your tech help people know how to get this to work. I have seen feed back from posters who have tried your suggestion re EDIT etc. Thanks for your reply. I appreciate it. .. Nancy

                      1 vote
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                        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Clearing Footprints again.

                        I recently posted about clearing footprints when signing off here, got this response:

                        Please follow these steps to enable Automatically Clearing the Browser Cache when closing the AOL Desktop:

                        1. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu.
                        2. Check the box next to “Clear Browser Cache on Exit” from the Browser Settings window.
                        3. When you’re finished, simply close the settings window because changes are now saved automatically.

                        -----It does not work, it doesn't clear all of the items checked.

                        3 votes
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                          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN.

                          PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN. ALSO, PLEASE REMOVE ADS ON RIGHT SIDE OF READ EMAILS!

                          4 votes
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                            Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Bring back mail "Details" It helps to really know who the sender really is.

                            Bring back mail "Details" It helps to really know who the sender really is. Also a progress meter for downloads and uploads who be nice. The 9.8 had it. Taking it away is not an improvement, but a step back.

                            9 votes
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                              Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • 3 votes
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                                Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • ARE YOU AWARE THAT EDIT HARDLY FUNCTIONS

                                ARE YO AWARE THAT AOL GOLD EDIT HARDLY FUNCTIONS?

                                EVERYTHING ON THE LIST BELOW WORKED PERFECTLY WELL IN ORIGINAL AOL PROGRAM EVEN AS FAR BACK AS VERSION 3, 4,5,6,7
                                AOL GOLD CONSTANTLY FLUTTERS, FREEZES STALLS. AND SHAKES SUPER SLOW
                                I HAVE NEVER SEEN A PROGRAM SO FULL OF PROGRAMING BUGS, UNLESS ITS DONE BY BEGGINER CODERS...

                                1) UNDO DOESN'T DO ANYTHING.

                                2) COPY PASTE INTO ANOTHER WINDOW LIKE TWITTER FORM DOESN'T WORK, UNLESS YOU REVERT TO PLAIN TEXT, THAN COPY PASTE. THATS GOING BACK 25 YRS, AOL GOLD IS ARCHAIC. YOUR FORMATTING IS BLOCKING PASTING

                                3) SPELL CHECK HANGS WORKS…

                                3 votes
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                                  Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • How do I add words to local GOLD dictionary?

                                  The old Desktop has a way of adding *my* own unique 'word'..
                                  I.E. Names of people, etc...

                                  1 - They obviously weren't copied from the old AOL desktop, and there doesn't seem to be a way to add them to GOLD

                                  4 votes
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                                    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • social media connect

                                    The little heart at the top right of the browser , should be able to let user post to face book and other social media, like the browser did in desktop 9.8.2.

                                    1 vote
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                                      Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • I CANNOT COPY EMBEDDED PHOTOS IN THE SOFTWARE LIKE I USE TO AND OR DRAG

                                      I CANNOT COPY EMBEDDED PHOTOS IN THE SOFTWARE LIKE I USE TO AND OR DRAG THEM INTO MY SOFTWARE EDITING PROGRAMS LIKE IN THE OLD VERSION OF 9.8.2

                                      3 votes
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                                        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 4 votes
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                                          Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

                                          bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

                                          9 votes
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                                            Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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