AOL Desktop Gold Beta

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

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  1. Need to be able to share folders between screen/user names

    Need to be able to share folders between screen/user names

    1 vote
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      Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Send Feedback Forum Disorganized

      This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?

      6 votes
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        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Keep taking things away

        Pretty soon there will be nothing left. Now got a notice that TV Listing is stopping on 5/31.

        2 votes
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          Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Since comments are closed on my issue...

          I had reported the following: "Report a Bug" has no confirmation/follow-up, so here is the issue:
          I reported this issue in the "Report a Bug" area. Every attachment I attempt to download is corrupted. For example, a 65.7 KB Excel file saves as 2 KB, and no information is present in the file upon opening. This has happened in the last 6 files I downloaded, the most current being today. This is TOTALLY unacceptable! Luckily, I can forward to my work email address...what about the people who have no other email address? This needs fixed immediately! I was asked to…

          1 vote
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            Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • AOL GOLD IS A DEFECTIVE PROGRAM

            AOL GOLD IS A DEFECTIVE PROGRAM
            AOL GOLD DEVELOPERS (PROGRAMMERS) SHOULD BE FORCED TO BECOME AOL USERS,

            THEY WOULD FIND ALL THE ERRORS & PROBLEMS IN 1 WEEK.

            I AM EMBARESSED FOR THIS TEAM. I HAVE PROGRAMMERS IN CHINA AND USA, WHO WOULD HAVE HAD THINGS FIXED 10 X FASTER.

            "BEST OR NOTHING" IS AMERICAN PHYLOSOPHY AND WHY AMERICA BECAME #1 COUNTRY IN THE WORLD IN 200 YEARS.

            & REST OF THE "LAID BACK" 3RD WORLD STILL LIVES PRIMITIVE LIVES
            BECAUSE THEY PRACITICE.
            "GOOD ENOUGH"
            3RD WORLD PHYLOSOPHY.

            "NOT EXCELLENCE" AMERICA WAS FOUNDED ON!

            7 votes
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              Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 6 votes
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                Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 2 votes
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                  Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • almost all the windows size and position can be set but Not ALL. LIke email status,

                  Make all the windows size and position have the ability to be set. Now it is most, but not all.

                  4 votes
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                    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • can't handle large PFC..

                    aol gold can't handle a large PFC..constantly accessing the hard drive..this doesn't happen with my other screen names that have a small PFC..the old AOL did not have this issue..

                    2 votes
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                      Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1761 brings back "Re-enter password" after sleeping

                      was happening several releases ago, got fixed, now broke again.

                      When Windows goes into sleep mode, upon wakening - AOL requires password again - EVEN THOUGH on my desktop, it is remembered!! (i.e. not needed to log on)

                      2 votes
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                        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • There are NUMEROUS 'suggested' problems not being fixed.

                        I, and others, have been suggesting problems that need to be fixed - yet none are being done ever since you've forced users onto the Gold Beta.

                        Will this BETA ever get the fixes being asked for?

                        5 votes
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                          Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Browsing History

                          Thank for adding more to the browsing history!

                          2 votes
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                            Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email.

                            When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email. Now it just inserts it at the smallest font available. If you write next to the link now your text looks out of order of sorts.t

                            1 vote
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                              Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Thanks for all the fixes -- BUT...

                              Glad to see the huge number of corrections, but there's many more before your done..

                              This one -- Still NO Color selections for the font in emails

                              1 vote
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                                Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • PLEASE, PLEASE , PLEASE FIX "THE BASICS"

                                FIX THE BASICS AOL GOLD IS WORST PROGRAM I EVER USED. I BEEN USING COMPUTERS SINCE 1987.

                                1.) SAVE DRAFT SHOULD SAVE THE ORIGINAL DRAFT ONLY
                                "1 TIME" IT SAVES MULTIPLE COPIES.

                                2) COPY, PASTE, CUT, UNDO, SPELL CHECK WORKS ONLY 50% OF TIME.

                                3. BROWESER EDIT WORKS 50% OF TIME

                                4. IT TAKES 4-10 CLICKS FOR EMAIL TO OPEN SOMETIMES IT FREEZES.DOESNT OPEN AT ALL, OR WILL NOT SEND.

                                THESE ARE BASIC EMAIL FEATURES WE USE EVERY DAY. ARE WE HAVING A LANGUAGE BARRIER HERE, YOU ARE FIXING THINGS NORMAL PEOPLE USE ONCE A MONTH!!!

                                1 vote
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                                  Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • FIX BASIC BROWSER BUGS P-L-E-A-S-E

                                  FORGET STICKY KEYS, AND SORTING ORDER. FIS THE BASICS. AFTER 2O YRS I NEVER SAW WEBSITE WITH SO MANY ERRORS, ITS TECH 1989 ALL OVER AGAIN
                                  I USE COPY PASTE, & SPELL CHECK EVERY TIME I SIG ON/

                                  AOL GOLD BROWSER HARDLY FUNCTIONS.
                                  1...SPELL CHECK IN WEBSITES-FORMS WORKS 25% OF TIME
                                  2....COPY PASTE WORKD 25% OF TIME
                                  3... EROR MESSAGES 50% OF TIME
                                  4... EMAIL SUBJECT BAR, CANT PASTE REPEAT SUBJECTS.
                                  5.. PROGRAMMERS SHOUDL USE THE EMAIL AND AOL BROWSER ... IN 1 DAY THEY WILL SEE MOST OF THE ERRORS.

                                  3 votes
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                                    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please give line spacing selection

                                    I have the wording for some emails I regularly send on MSWord.doc document files, where single line spacing is used. When I copy and paste to an AOL send email the line spacing becomes double. Can this be fixed please?

                                    3 votes
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                                      Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fix the "Insert a Text File " for email..

                                      When I use the "Insert a Text file" from the email drop-down,
                                      ALL comes in without line-breaks and multiple blanks.
                                      Basically all formatting is lost making the use of this function worthless.

                                      2 votes
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                                        Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Help from Beta Testers on this board

                                        To the person who just said:"Don't know about the rest of you Beta Testers, but it seems most of the time I send in Feedback and get a reply it has little to do with the problem reported. " ,,,,,,,,I COMPLETELY AGREE AND RIGHT AFTER YOU POSTED THEY CLOSED IT SO NO MORE COMMENTS COULD BE MADE.

                                        5 votes
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                                          Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • VERY WEIRD Result writing an email, with underscore character ("_")

                                          While entering an Underscore as part of a file name in an email
                                          (I.E. under_in-middle.pdf) the underscore did not show?! ... I copy/pasted that string elsewhere and it did display !!??

                                          I tested many underscores on a blank line in the same email - and they ALL SHOWED!?!
                                          ONLY in that one section where I could not get the underscore to show, even copy/paste of an underscore in another line to that one
                                          spot, it would not show?!

                                          1 vote
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                                            Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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