AOL Desktop Gold Beta

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Browser Outdated

    Just received a notice from Ebay after 6/19/18 I due to my browser being outdated I can't use Ebay!

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      7 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

      bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

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        Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • can't log in with 1703 Invalid Application Key or Return URL We are blocking this request for security reasons because the referring sit

        Invalid Application Key or Return URL

        We are blocking this request for security reasons because the referring site has sent invalid request parameters.

        If you are the developer, please make sure to pass all required parameters. Otherwise, please report this error to the referring site's administrator.

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          10 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow all AOL.com mail free users to use the beta software

          As of January 24, 2017, you all have cut off letting free AOL mail users to beta test, use, and contribute to this beta program. I had all four of my screen names registered and set up to use this service and so did my mom. Mom and I have both been involved with your service in some form or another since we first signed up as paid dial up subscribers back in 1993. Remember that? That was back when AOL ran on DOS from a 3 and half inch floppy drive. Now, look how far you all have progressed.…

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            Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • File Downloading

            When an email has a file attached now, (1) it doesn't open like they used to and (2) there is no means to open files via Aol software like before. This is crazy! Now if you download something you have to find it on your computer which isn't always easy.

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              5 comments  ·  Flag idea as inappropriate…  ·  Admin →
              Planned  ·  Product Support responded

              The product team is planning some changes to the handling of attachments. When you download a window opens allowing you access to the attachment unless you have that turned off. Outside of that what would you like to see different in how we handle attachments? Please reply in a comment to this post.

              Thank you!
              AOL Desktop Gold Support

            • How do I add words to local GOLD dictionary?

              The old Desktop has a way of adding *my* own unique 'word'..
              I.E. Names of people, etc...

              1 - They obviously weren't copied from the old AOL desktop, and there doesn't seem to be a way to add them to GOLD

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                Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Dates

                Put dates on these suggestions! And leave them in date order.

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                  Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • When downloading files

                  The old Desktop 'remembered' the previous location. Gold resets after every download to my 'Windows Download directory' ..
                  1 - LET ME set the default directory
                  2 - LEAVE the previous directory path alone! Don't reset unless I DO IT.

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                    Gathering Feedback  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Gold missing quick print button

                    Gold is missing the print button in top bar, restore it to the same location

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                      Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                        Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Would like to see Quick View come back for mail, address book. Celebrity sounds for Welcome, You've Got Mail, Good Bye. Great job so far!

                        Would like to see Quick View come back for mail, address book. Celebrity sounds for Welcome, You've Got Mail, Good Bye. Great job so far!

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                          Planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                            28 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Send Feedback Forum Disorganized

                            This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?

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                              Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • AOL GOLD IS A DEFECTIVE PROGRAM

                              AOL GOLD IS A DEFECTIVE PROGRAM
                              AOL GOLD DEVELOPERS (PROGRAMMERS) SHOULD BE FORCED TO BECOME AOL USERS,

                              THEY WOULD FIND ALL THE ERRORS & PROBLEMS IN 1 WEEK.

                              I AM EMBARESSED FOR THIS TEAM. I HAVE PROGRAMMERS IN CHINA AND USA, WHO WOULD HAVE HAD THINGS FIXED 10 X FASTER.

                              "BEST OR NOTHING" IS AMERICAN PHYLOSOPHY AND WHY AMERICA BECAME #1 COUNTRY IN THE WORLD IN 200 YEARS.

                              & REST OF THE "LAID BACK" 3RD WORLD STILL LIVES PRIMITIVE LIVES
                              BECAUSE THEY PRACITICE.
                              "GOOD ENOUGH"
                              3RD WORLD PHYLOSOPHY.

                              "NOT EXCELLENCE" AMERICA WAS FOUNDED ON!

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                                Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN.

                                PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN. ALSO, PLEASE REMOVE ADS ON RIGHT SIDE OF READ EMAILS!

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                                  Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Email Address line

                                  Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.

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                                    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                                      Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Resizing images in mail

                                      The resizing by grabbing the corners of an image is a lot more clumsy and takes a lot longer than the Resize in 9.8 ( decrease 10, 25, 50 % and increase 10, 25, 50, 100 % ) This really feels like a step backward. If you aren't really careful, the image goes to a solid blue and you have to **** around to get the blue image to turn back. If I was dealing with sending 10 or more pictures (which I often do, this will take a lot longer to adjust the images. Were I voting, I'd go…

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                                        Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • This is not an accurate per AOL's answer and has not been fixed

                                        Toolbar icons are exactly where I want them when signing out. When signing back in the next time, the icon positions have been changed. I only use one username and no one else uses my computer. THEY DO NOT STAY PUT and this has been going on for a long time now. Please do not merge or close comments until a real fix has been made to this problem. If this is closed or merged then either AOL doesn't read these comments enough to comprehend the real issues we deal with or they close them out so that others cannot…

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                                          7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello there, our engineers are currently investigating the issue related to the carousel position.

                                          Regarding the Mail QuickView, the back-end development for this is finished, and in the following update you can enjoy this new feature.

                                          Thank you.

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                                            Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          AOL Desktop Gold Beta

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