AOL Desktop Gold Beta

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

Tell us how we can improve your AOL Desktop Gold Beta experience.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Bring back my buddy list!! Bring back IM's! Bring back the superb photo processing! Bring back the best emoticons anyone had! Bring back AOL

    Bring back my buddy list!! Bring back IM's! Bring back the superb photo processing! Bring back the best emoticons anyone had! Bring back AOL when it was great.

    14 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      10 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Our product team would like to have more information around what you mean by Superb photo processing. Could you please reply in a comment to this post what features in particular are you looking for?

      AIM has been Sunset and there are no plans to bring it back. The team does plan on offering an expanded list of emoticons in the future.

      Thank you!
      AOL Desktop Gold Support

    • Go Back

      I hate the e mail now. Better before. I dont like the way you try to put a picture in now. I liked the old way. You can resize the pictures in old aol easy.
      I hate the way the address go in. I liked the way the old software did.
      The find dont work.

      12 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        10 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Our product team is working on improvements for the photo experience.

        They would also like more information about what you mean by hating the way the address goes in. Can you please reply in a comment to this post what you mean by that? What is different in the new version?

        Thank you!
        AOL Desktop Gold Support

      • bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

        bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

        11 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • can't log in with 1703 Invalid Application Key or Return URL We are blocking this request for security reasons because the referring sit

          Invalid Application Key or Return URL

          We are blocking this request for security reasons because the referring site has sent invalid request parameters.

          If you are the developer, please make sure to pass all required parameters. Otherwise, please report this error to the referring site's administrator.

          10 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            10 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow all AOL.com mail free users to use the beta software

            As of January 24, 2017, you all have cut off letting free AOL mail users to beta test, use, and contribute to this beta program. I had all four of my screen names registered and set up to use this service and so did my mom. Mom and I have both been involved with your service in some form or another since we first signed up as paid dial up subscribers back in 1993. Remember that? That was back when AOL ran on DOS from a 3 and half inch floppy drive. Now, look how far you all have progressed.…

            10 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • File Downloading

              When an email has a file attached now, (1) it doesn't open like they used to and (2) there is no means to open files via Aol software like before. This is crazy! Now if you download something you have to find it on your computer which isn't always easy.

              10 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                Planned  ·  Product Support responded

                The product team is planning some changes to the handling of attachments. When you download a window opens allowing you access to the attachment unless you have that turned off. Outside of that what would you like to see different in how we handle attachments? Please reply in a comment to this post.

                Thank you!
                AOL Desktop Gold Support

              • How do I add words to local GOLD dictionary?

                The old Desktop has a way of adding *my* own unique 'word'..
                I.E. Names of people, etc...

                1 - They obviously weren't copied from the old AOL desktop, and there doesn't seem to be a way to add them to GOLD

                9 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Gold missing quick print button

                  Gold is missing the print button in top bar, restore it to the same location

                  9 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 9 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Would like to see Quick View come back for mail, address book. Celebrity sounds for Welcome, You've Got Mail, Good Bye. Great job so far!

                      Would like to see Quick View come back for mail, address book. Celebrity sounds for Welcome, You've Got Mail, Good Bye. Great job so far!

                      9 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN.

                        PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN. ALSO, PLEASE REMOVE ADS ON RIGHT SIDE OF READ EMAILS!

                        8 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Dates

                          Put dates on these suggestions! And leave them in date order.

                          8 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Browser Outdated

                            Just received a notice from Ebay after 6/19/18 I due to my browser being outdated I can't use Ebay!

                            7 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • AOL GOLD IS A DEFECTIVE PROGRAM

                              AOL GOLD IS A DEFECTIVE PROGRAM
                              AOL GOLD DEVELOPERS (PROGRAMMERS) SHOULD BE FORCED TO BECOME AOL USERS,

                              THEY WOULD FIND ALL THE ERRORS & PROBLEMS IN 1 WEEK.

                              I AM EMBARESSED FOR THIS TEAM. I HAVE PROGRAMMERS IN CHINA AND USA, WHO WOULD HAVE HAD THINGS FIXED 10 X FASTER.

                              "BEST OR NOTHING" IS AMERICAN PHYLOSOPHY AND WHY AMERICA BECAME #1 COUNTRY IN THE WORLD IN 200 YEARS.

                              & REST OF THE "LAID BACK" 3RD WORLD STILL LIVES PRIMITIVE LIVES
                              BECAUSE THEY PRACITICE.
                              "GOOD ENOUGH"
                              3RD WORLD PHYLOSOPHY.

                              "NOT EXCELLENCE" AMERICA WAS FOUNDED ON!

                              7 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Email Address line

                                Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.

                                7 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • 7 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Resizing images in mail

                                    The resizing by grabbing the corners of an image is a lot more clumsy and takes a lot longer than the Resize in 9.8 ( decrease 10, 25, 50 % and increase 10, 25, 50, 100 % ) This really feels like a step backward. If you aren't really careful, the image goes to a solid blue and you have to **** around to get the blue image to turn back. If I was dealing with sending 10 or more pictures (which I often do, this will take a lot longer to adjust the images. Were I voting, I'd go…

                                    7 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Send Feedback Forum Disorganized

                                      This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?

                                      6 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 6 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • version 11.0.1630 still seems buggy in performance slow and hangs up anyone else with this issue

                                          maybe too many bells and whistles slowing down performance any way those non mandatory features or add ons can be removed? anyone else noticiing sluggish performance and hang ups???

                                          6 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Please report this problem to our AOL Desktop Gold team so they can investigate it further:

                                            1. Click the Help button in the top-right corner of the AOL Desktop window
                                            2. Select Report a Bug from the drop-down menu

                                            If the problem persists, please call 1-888-265-3733 to have one of our Technical Support Agents investigate the cause of this issue.

                                          ← Previous 1 3 4 5 6
                                          • Don't see your idea?

                                          AOL Desktop Gold Beta

                                          Feedback and Knowledge Base