AOL Desktop Gold Beta

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change! Click here to go to the Beta Landing page for a list of the latest features and fixes.

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

Tell us how we can improve your AOL Desktop Gold Beta experience.

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  1. bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

    bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

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      Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow all AOL.com mail free users to use the beta software

      As of January 24, 2017, you all have cut off letting free AOL mail users to beta test, use, and contribute to this beta program. I had all four of my screen names registered and set up to use this service and so did my mom. Mom and I have both been involved with your service in some form or another since we first signed up as paid dial up subscribers back in 1993. Remember that? That was back when AOL ran on DOS from a 3 and half inch floppy drive. Now, look how far you all have progressed.…

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        Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • How do I add words to local GOLD dictionary?

        The old Desktop has a way of adding *my* own unique 'word'..
        I.E. Names of people, etc...

        1 - They obviously weren't copied from the old AOL desktop, and there doesn't seem to be a way to add them to GOLD

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          Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Dates

          Put dates on these suggestions! And leave them in date order.

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            Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Gold missing quick print button

            Gold is missing the print button in top bar, restore it to the same location

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              Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • AOL GOLD IS A DEFECTIVE PROGRAM

              AOL GOLD IS A DEFECTIVE PROGRAM
              AOL GOLD DEVELOPERS (PROGRAMMERS) SHOULD BE FORCED TO BECOME AOL USERS,

              THEY WOULD FIND ALL THE ERRORS & PROBLEMS IN 1 WEEK.

              I AM EMBARESSED FOR THIS TEAM. I HAVE PROGRAMMERS IN CHINA AND USA, WHO WOULD HAVE HAD THINGS FIXED 10 X FASTER.

              "BEST OR NOTHING" IS AMERICAN PHYLOSOPHY AND WHY AMERICA BECAME #1 COUNTRY IN THE WORLD IN 200 YEARS.

              & REST OF THE "LAID BACK" 3RD WORLD STILL LIVES PRIMITIVE LIVES
              BECAUSE THEY PRACITICE.
              "GOOD ENOUGH"
              3RD WORLD PHYLOSOPHY.

              "NOT EXCELLENCE" AMERICA WAS FOUNDED ON!

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                Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN.

                PLEASE HAVE TIME OF EMAILS APPEAR ON MAIN READ EMAIL SCREEN. ALSO, PLEASE REMOVE ADS ON RIGHT SIDE OF READ EMAILS!

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                  Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • When downloading files

                  The old Desktop 'remembered' the previous location. Gold resets after every download to my 'Windows Download directory' ..
                  1 - LET ME set the default directory
                  2 - LEAVE the previous directory path alone! Don't reset unless I DO IT.

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                    Gathering Feedback  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Send Feedback Forum Disorganized

                    This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?

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                      Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Email Address line

                      Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.

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                        Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                          Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Resizing images in mail

                          The resizing by grabbing the corners of an image is a lot more clumsy and takes a lot longer than the Resize in 9.8 ( decrease 10, 25, 50 % and increase 10, 25, 50, 100 % ) This really feels like a step backward. If you aren't really careful, the image goes to a solid blue and you have to **** around to get the blue image to turn back. If I was dealing with sending 10 or more pictures (which I often do, this will take a lot longer to adjust the images. Were I voting, I'd go…

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                            Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                              Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1.. PASTE ONLY WORKS 50% OF TIME, MUST BE CONVERTED TO PLAIN TEXT

                              1.. COPY PASTE ONLY WORK S 50% OF THE TIME, & REFUSES TO EXCEPT PASTE INTO A WEBSITE, UNLESS IT'S CONVERTED TO "PLAIN UNFORMATED TEXT"

                              2... PASTE, CUT UNDO, DOESNT WORK FROM THE MENU ONLY FROM THE MOUSE..

                              3... SPELL CHECK ONLY WORKS 50% OF TIME.

                              4... EMAIL PAGE CAN BE REDUCED BY 0.5" OLD AOL ALLOWED EMAIL PAGE 80% REDUCTION. VERY USEFULL FEATURE, FOR DOING REPORTS SIDE BY SIDE.

                              5.... EMAIL FREEZE4S & DOESNT SEND FOR 1-3 MINUTES, OR WONT SEMD AT ALL. :-( :-( :-(.

                              THIS IS A BASIC OF EMAIL SERVER TO SEND EMAIL PROMPTLY.

                              6.... EMAIL…

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                                Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                  Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • There are NUMEROUS 'suggested' problems not being fixed.

                                  I, and others, have been suggesting problems that need to be fixed - yet none are being done ever since you've forced users onto the Gold Beta.

                                  Will this BETA ever get the fixes being asked for?

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                                    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Help from Beta Testers on this board

                                    To the person who just said:"Don't know about the rest of you Beta Testers, but it seems most of the time I send in Feedback and get a reply it has little to do with the problem reported. " ,,,,,,,,I COMPLETELY AGREE AND RIGHT AFTER YOU POSTED THEY CLOSED IT SO NO MORE COMMENTS COULD BE MADE.

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                                      Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add back "Insert Hyperlinks"

                                      Though there is the "insert Hyperlink" with the drop-down on highlighted text when writing an email, It DOES NOT work!!
                                      The word to add does get added, in the 'hyperlink color' but the Hyperlink does not get added.
                                      IN FACT - when hyperlinked images or words are added via copy/paste or "Reply To", the hyperlinks disappear

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                                        Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • The Gold version doesn't bring over old PFC's properly and your techs know it, Address this fast as an imperative!

                                        Gold can not bring over old PFC's in an orderly fashion.. Everyone's hard work to have an organized PFC has been destroyed by it coming over in an alphabetized fashion. If it would have to come over AS IS and then perhaps, give the option for some to have the option to elect alphabetized, would be respectful and optimal. I estimate at least 40 hours will be required *** around around to try to get it back in a semblance of order, so we can use it properly. This need to be acknowledged, and an effective solution with an expected…

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                                          Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow Right-Click "Copy Image Address & Save Image As"

                                          In Chrome a user is able to right click a web image and select " copy image address" or "save image as" among a few others .. this doesn't work in AOL Beta ....

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi!

                                            We have save image as available when the image on the page is added as an image. More and more pages are being rendered in ways where not all things that look like images are loaded as images limiting our ability to offer it on every photo on every page/site.

                                            We are leaving your idea open for the Copy Image Address portion of the idea as we do not currently offer that.

                                            Thank you!
                                            AOL Desktop Gold Support

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