AOL Desktop Gold Beta

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. PLEASE! Please switch the "Delete All" button with the "Delete" button on SPAM folder.

    New mail delete is on right side and on spam it's delete all on right side. I have unwillingly deleted all on spam when all I wanted was to delete one mail. Too confusing and darn frustrating because I can't recover what was deleted.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Default Browser: I asked, & AOL support answered.. Now add it to AOL HELP.

    Those answers all assume AOL IS NOT CONSTANTLY STEALING IT AWAY!! & you've Ignored EDGE, VIVALDI & DUCKDUCKGO

    P.S There's really a better way

    1.Click the start menu, and in the search box, search for Default Programs.
    2.Click on Default Programs.
    3.Click Associate a file type or protocol with a program
    4.In that Window, find .htm & .html
    5.Click on .htm, then 'Change program' (at top)
    6.Click on YOUR PREFERRED BROWSER, click OK.
    7.Repeat for html

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  3. Bring back feature to automatically start AOL when it crashes

    There was a box to check in 9.8 if you wanted AOL to automatically restart after a crash.

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  4. 73rd ranked
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  5. There are NUMEROUS 'suggested' problems not being fixed.

    I, and others, have been suggesting problems that need to be fixed - yet none are being done ever since you've forced users onto the Gold Beta.

    Will this BETA ever get the fixes being asked for?

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add back "Insert Hyperlinks"

    Though there is the "insert Hyperlink" with the drop-down on highlighted text when writing an email, It DOES NOT work!!
    The word to add does get added, in the 'hyperlink color' but the Hyperlink does not get added.
    IN FACT - when hyperlinked images or words are added via copy/paste or "Reply To", the hyperlinks disappear

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. PLEASE, PLEASE , PLEASE FIX "THE BASICS"

    FIX THE BASICS AOL GOLD IS WORST PROGRAM I EVER USED. I BEEN USING COMPUTERS SINCE 1987.

    1.) SAVE DRAFT SHOULD SAVE THE ORIGINAL DRAFT ONLY
    "1 TIME" IT SAVES MULTIPLE COPIES.

    2) COPY, PASTE, CUT, UNDO, SPELL CHECK WORKS ONLY 50% OF TIME.

    3. BROWESER EDIT WORKS 50% OF TIME

    4. IT TAKES 4-10 CLICKS FOR EMAIL TO OPEN SOMETIMES IT FREEZES.DOESNT OPEN AT ALL, OR WILL NOT SEND.

    THESE ARE BASIC EMAIL FEATURES WE USE EVERY DAY. ARE WE HAVING A LANGUAGE BARRIER HERE, YOU ARE FIXING THINGS NORMAL PEOPLE USE ONCE A MONTH!!!

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. FIX BASIC BROWSER BUGS P-L-E-A-S-E

    FORGET STICKY KEYS, AND SORTING ORDER. FIS THE BASICS. AFTER 2O YRS I NEVER SAW WEBSITE WITH SO MANY ERRORS, ITS TECH 1989 ALL OVER AGAIN
    I USE COPY PASTE, & SPELL CHECK EVERY TIME I SIG ON/

    AOL GOLD BROWSER HARDLY FUNCTIONS.
    1...SPELL CHECK IN WEBSITES-FORMS WORKS 25% OF TIME
    2....COPY PASTE WORKD 25% OF TIME
    3... EROR MESSAGES 50% OF TIME
    4... EMAIL SUBJECT BAR, CANT PASTE REPEAT SUBJECTS.
    5.. PROGRAMMERS SHOUDL USE THE EMAIL AND AOL BROWSER ... IN 1 DAY THEY WILL SEE MOST OF THE ERRORS.

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  9. can't handle large PFC..

    aol gold can't handle a large PFC..constantly accessing the hard drive..this doesn't happen with my other screen names that have a small PFC..the old AOL did not have this issue..

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Top line - Edit - Find in Top Window .. Needs count

    When using the Find in Top Window (A *VERY* useful tool!)
    there is NO count of items found. When the searched for word is NOT in the top window, no indication is given (i.e. Not Found!) and when many are found, well same thing - no count..

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  11. Will you please put the date on the posts . This is Sunday February 4 2018 with newest date first.

    Will you please put the date on the posts . This is Sunday February 4 2018 with newest date first. , thanks..... Nancy

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  12. Thank you + font

    Thank you for now allowing emojis to be used in sent emails and also for emblems/crests in letter headings to be included on emails.
    Is it possible to link the fonts on word processors to fonts on sent emails? This was done on earlier versions of AOL. Commercial script and Cloister Black would be welcomed by me.

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  13. 'Reply to' feature

    It would be great to have a 'Reply to' feature. In other words, if user A sends an email to user B and user B replies, the email goes back to user A. If user A could have a 'Reply to' feature e.g.,, user A could insert a different screen name for replies. I use AOL GOLD for our home owners association and most people have the tendency to reply to an email rather than forwarding it to an email address specified in the body of the email. In this case, a 'Reply To' feature would be great.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. On the AOL APP for Android phones, there is ability to select: ALL, Read, UNRead, etc..

    when I go to ANY email folder on the phone APP, I can choose 'view UNREAD' or others

    This would be a VERY NICE enhancement for the Desktop.

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  15. AOL Desktop Gold Wallpaper

    Hi I would like a request on next update build of AOL Desktop Gold Beta please have AOL Desktop Gold Wallpaper.

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  16. Email "Emergency Brake."

    There used to be a "stop sending" button on emails. Example, you click SEND and suddenly realize you forgot something, used to be able to stop sending, fix it, and send it again. Would be really nice to have again.

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  17. Need to be able to share folders between screen/user names

    Need to be able to share folders between screen/user names

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  18. Send Feedback Forum Disorganized

    This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Keep taking things away

    Pretty soon there will be nothing left. Now got a notice that TV Listing is stopping on 5/31.

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  20. Since comments are closed on my issue...

    I had reported the following: "Report a Bug" has no confirmation/follow-up, so here is the issue:
    I reported this issue in the "Report a Bug" area. Every attachment I attempt to download is corrupted. For example, a 65.7 KB Excel file saves as 2 KB, and no information is present in the file upon opening. This has happened in the last 6 files I downloaded, the most current being today. This is TOTALLY unacceptable! Luckily, I can forward to my work email address...what about the people who have no other email address? This needs fixed immediately! I was asked to…

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AOL Desktop Gold Beta

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