Tell us how we can improve your AOL Desktop Gold Beta experience.

Not so much an idea, just a wrong error msg.

When clicking on an image in an email.. (not sure if attached or embedded, as shows both names at bottom and image in the email)
Got on twice on two different images..

I get a web page with this error msg.
GAH!
DEFAULT Report ID: webjas-vae192-20180622-224942-
Service Error
There was a problem handling your request. An unspecified error has occurred.

Yeah, I know, I shouldn't click on embedded images ;-) ..

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    We’ll send you updates on this idea

    Bob Krampetz shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  AdminProduct Support (Product Support, AOL) responded  · 

    Thank you for your feedback. Our engineering team is currently working on fixing this issue.

    As a workaround, you can right-click on the attachment preview and select “Save image as” in order to save a copy of the image.

    1 comment

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      • Bob Krampetz commented  ·   ·  Flag as inappropriate

        It's been quite a while (Jun 2018) since you guys wrote: ".. currently working on fixing this issue" ... and it's still occuring. in Sept.

        I like that you display the attached images AS IF THEY WERE IMBEDDED in the email -- BUT as my relatives send images both ways, imbedded and/or attached, and even both in one email, I'm prone to click on the image in order to save it, causing your unhelpful and disrupting error msg via a web page pop-up.

        Why not just a simple pop-up allowing the same as if I clicked on the download image??

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