AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
419 results found
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my folders keep disappearing.
folders disappearing
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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When you delete an email, it goes to the Trash folder, where it will sit for 7 days until it's removed permanently. If you notice any issues or this process isn't working as intended, please report them at help.aol.com.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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fix it! today I can't open any links.
Today I can't open the links when I click on the buttons
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Sort out theapp crashing on Android. its a pain having to reinstall it and configure it again, not to say being without mail for a period
Crashes on Android
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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I can't send or forward emails
every email I send returns undeliverable. how do I fix that?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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******* HACKERS
***@aol.com
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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aol mail doesn't mark an email as unread ( that is revert to bold ) when I click "mark as unread"
clearly stated above
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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fix problem with downloading email attachments in AOL mail. Since early February, cannot download attachments.
can forward AOL email to Gmail account and attachments will open
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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I HATE THIS NEW APP.
No matter what I do, I can't get my notifications to appear on my email. I don't want your news feed. Since you haven't brought the MAIL ONLY APP bac, I guess I may as well switch my accounts to yahoo or gmail.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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seems there ist a Bug in the current Version of the App. the Option to Download Email Attachments failed. Download Datei ist shown but fail
Attachments Download failed, Dialog Datei is downloading is shown but nothing is happend. We have good Internet, Handy ist restartet, latest App Version.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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how on earth do I add a new contact now its impossible
get back to old email format
Hi there. Once you're in the Inbox on your app, tap on ''People'' tab from the header, tap on ''View all'' then on the ''+'' sign to add a new contact. Just make sure you tap on the checkmark for it to be saved.
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data
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Being able to download attachments would be a start. Currently worse than useless. Fix the Android issue ASAP.
Back to basics, sending and receiving attachments is as basic as it gets?
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data
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fix why emails from the draft folder don't always send and don't save the changes made to the draft email before it is sent.
I will type an email and save it to draft. I will exit the AOL app to look something up and then come back to the draft email I saved. I will update the draft email and then press send and the send will not occur. It will say sending email and that will go away but I never get the message email sent. I will go back into the draft email and it will not have saved the updates that I made before sending. I have started to copy my entire message before hitting send because I never know…
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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I don't receive all my emails. I didn't have that problem with the old format. go back to the old format
There are too many emails I DON'T receive. Go back to old format, it was much more reliable
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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I am having problems logging into account ************** on my laptop which I need to do for personal reasons can you help me
easier to log into account on laptop don't want to create a new account again micran96122@aol.com
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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