AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
683 results found
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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The new AOL App sucks. Go back to the old version. I had a stroke a while back. This is really screwing with my continued health problems.
email response keeps jumping to the bottom of the page. getting me dizzy trying to follow where I am in the email.
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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I wonder if the new version has been beta tested properly. Please either fix the issues or roll back to the previous version. thank you.
you can contact me for detail if you wish
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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**** app now stop jumping to the bottom of my email. can't respond properly to anything need to see if there is an alternative mailer!
keeps jumping to the bottom of the mail. imagine I had very important information to relay to someone and this fault ****** it up! to whom would I serve the court papers if something really bad happened because of it?
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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why can't I unsubscribe from certain emails? Don't trust Google on any subject
not trusting Google, on any subject
We'd like to hear more about this so we can better assist you. Please contact our Customer Care team at help.aol.com.
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Our Customer Care team would like to take a look at this. Please contact us at help.aol.com and provide as many details as you have.
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I can not log out
no logout ability.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Don't hesitate to contact us at help.aol.com if the issue persists.
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Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI. Hope this helps!
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mail
the mail when received comes in with a continuous thread as opposed to previously it was only the last correspondence. it's annoying to have to go through 10 to 15 threads if the subject matter is the same
Hi there. Please make sure you have the Conversations option turned off in the app's settings.
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not providing my phone number
I don't want to give out my phone number
In the current version of AOL you are required to provide a mobile phone number to protect your online safety. It's important to have updated information should you ever need to change your account settings, reset your password or contact AOL customer support.
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app has been ruined!
feedback
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Please contact our Customer Care team at help.aol.com and give them more details about the issue you've encountered.
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it's saying New York I want to put it as San Antonio Texas I don't know how to change it
I mean did you have San Antonio Texas not New York I can't change it.
Hi there,
Please check your phone’s app permissions then select AOL and deny permission to location. After you did this, close/re-open the app and the location icon will appear for you to tap it and you will need to allow the AOL app to access the device’s location while using the app.
If you need additional assistance, please contact us at https://help.aol.com/contact/
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Hi. You can update your profile picture when you access your account from a browser, more details here: https://help.aol.com/articles/update-AOL-profile-image
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I dislike that after opening a new email it's moved from the "New mail" folder to the "Old mail" folder. Pls make this optional in Settings.
I see that this suggestion has been made. Still, I'll reiterate it. The status quo is very inconvenient and a major issue to me.
Hi there,
I would recommend switching to the unified inbox style. Go to mail.aol.com through a laptop or PC, click Options>Mail Settings>Inbox Style>save settings. Then uninstall/reinstall the AOL app so these settings reflect in the app.
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Aol app not loading mail.
Aol app won't load
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data
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If we've noticed any unusual activity on your account or if you're using a password that's old or not strong enough, we'll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.aol.com/articles/secure-your-aol-account
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Hi. To change your signature in the AOL app, tap on Settings>Signatures then begin typing it on the existing line that allows you to add 1000 characters.
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