AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
685 results found
-
Everything was fine with my AOL app on Android until October 4th, then now I cannot delete my emails from the app. They keep coming back.
Deleted emails keep coming back to folders. I've tried everything so far to keep them deleted. Problem started October 4, 2022. there was no problem deleting them before this date.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. If the issue persists, please contact our Customer Care team at help.aol.com/contact.
-
Hi there. Syncing issues can be fixed by signing out from your account on all devices/email apps then sign back in. If you're still experiencing this issue, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
-
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
-
my folders keep disappearing.
folders disappearing
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
-
Received emails don't always go to new mail folder. I've had too many new emails received go into old mail, trash, spam or archive folders.
let the user decide what folder to store the new emails after viewing.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
While most spam emails are being caught by our spam filters, occasionally some can slip through.
When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific place are not good and helps us make AOL Mail even better at recognizing future spam emails.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
-
fix it! today I can't open any links.
Today I can't open the links when I click on the buttons
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
-
do not remove saved emails. I used AOL as my filing system. You have deleted years worth of my emails after once retaining them forever.
your flippant deletion of my saved emails has destroyed my trust on you. looking for an AOL replacement.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
-
I would like to change the picture on one of my AOL profiles
there is no link to change my profile picture...
AOL lets you personalize your account by adding or updating a picture to your profile. Here are the steps you can take to update yours:
1. Sign in to your AOL account on your PC or laptop.
2. Click your profile name.
3. If prompted, enter your Account Security.
4. Click on Personal Info.
5. Click Update profile photo.
6. Select Upload from device.
7. Edit the photo by cropping or rotating it.
8. Click Save changes. -
Fix the location feature because the weather on mine has me over an hour away from where I actually live!
The weather portion says I'm an hour away (about 50+ miles) from where I live (it's literally in a different area code!) and whenever I change it to where I actually live, it goes right back to the wrong location once I hit the refresh button or go back to the home page and it's beyond annoying to keep seeing it and no matter how many times I change it, it goes right back to the wrong location
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
-
Sort out theapp crashing on Android. its a pain having to reinstall it and configure it again, not to say being without mail for a period
Crashes on Android
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
reply text keeps dropping to end of the email you are responding to thus making it hard to keep track of responce
keep response text together. this glitch just appeared
The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, we would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
- Don't see your idea?