AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
741 results found
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I can't send or forward emails
every email I send returns undeliverable. how do I fix that?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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not downloading attachments easy. very glitchy. most of all your email system doesn't create threads, so each communication is a separate
very bad. will need to leave this email system
Hello there, sorry to hear about the issue. In order to see the emails better, they can be organized in a thread. Here is a website that can help in that regard: https://help.aol.com/articles/manage-conversations-in-new-aol-mail.
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Hi there. If you wish to have a unified mailbox, please log in at mail.aol.com through a laptop/PC browser, click on Settings>More Settings>Viewing email>Inbox style. If you close/re-open the AOL app you should see the changes in the app as well. If you need additional help, please contact us at help.aol.com
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I can't open my email on my android phone.It says AOL keeps stopping and app info and close app.This just started .
I am unable to open my email on my moto e android phone. I can open them on my desk top.It says AOL keeps stopping & App Info & Close App.Some times it will open the first email but no more after that unless l restart the phone.This just started in the last day or to.Please let me know what you find.Thank you .William Farley
Hi there! We are sorry for the issue that you are encountering.
Our suggestion would be to access our help site on: https://help.aol.com/search?q=app+access&submitIcon=&rp=&s_chn=prt_bon&s_it=comsearch and try to use the guidance provided there or get in touch with our On Call Technical support by taping on the "Contact Us" button.
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Always a problem with emails transferring between folders. It says its moved but then it doesn't show up!
Just want your email to function properly! i always have trouble with moving emails between folders. It's annoying because I feel like I lose/forget messages. It says it's been moved from my new mail/inbox to a folder I created, but it doesn't show up there. it's been overnight..
We regret hearing that. Could you please reach out to us at help.aol.com so that we may look into it?
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Please repair this app so that it doesn't crash every time I try to check spam. Android 9
A App Crashes when checking spam
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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******* HACKERS
***@aol.com
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Please autoset white color for'the letters in the mails when using the dark mode....
On most.of the.email.the letters are still in black so when you use the dark mode the email are unreadable. You need either to autoset white color for letters or allow the mail to remain with a white background.
Hi there. We want to investigate this further.
Please message us directly on X/Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page.
If you do not have a social media account, please contact us at help.aol.com. Thank you!
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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This latest update sucks. Deleting a notification no longer works. And even when I go into the app to delete an email, it reappears.
Also why is old mail all gone?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Your applock locked me out even though I inputted the correct pass over 7 times. Uninstalled it and reinstalled it, now I'm afraid to use it
In more detail? wth I just did. So a day before I had to reset my phone to factory default. Before the reset, the AOL Applock worked fine, then it didn't accept my device password and that's the reason I wrote today at 2 in the morning. Get it together guys your apps got amnesia. fix it.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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why does all my email show up in TRASH?
why does all my email show up in TRASH?
If you are not receiving messages or you notice your emails are going to Trash you may want to check your filters. Check out https://help.aol.com/articles/use-filters-to-sort-and-organize-messages-in-aol-mail for info on how to check your filters. If you did not set any present filters, you may want to secure your account.
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my folders keep disappearing.
folders disappearing
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Hi, are you still experiencing this issue? Please give us more details at help.aol.com. We'll look into it.
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do your job without trying to force consumers to upgrade, I just downloaded and now I don't have AOL email NOT COOL GUYS
not working since upload
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Deleting messages in the app does not delete them from the inbox when I log into AOL on the computer! What's wrong with this?
Make sure that if a message gets deleted through the app it also gets deleted in the desktop version!!
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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change background back to blue
background color
Hi there. To change the app theme, please go to Settings then select Themes. If you need help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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