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  1. We're glad you're here

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  2. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  3. can you tell me why aol doesn't show a picture from the Gallery app on my Samsung S20.

    I share a picture on the gallery app on my Samsung S20 to my email address and it never shows up in the aol inbox. if I share it to my messages, it gets there.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  4. Am disheartened that I can only now access my email using the "basic" version of AOL on my system. More of a pain than a program

    Make user choice on standard (not just basic) version of AOL accessible again regardless of platform -- as it once was.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  5. Fix your mail system! Go back to what it was.

    Mail defaults to old mail. New mail disappears.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  6. App not working

    My aol app stopped working yesterday on Mt Samsung S23. My phone software is up to date. I have uninstalled and reinstalled the app but it just briefly opens then closes straight away.

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    1 comment  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  7. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'd like to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  8. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  9. We're glad you're here

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    0 comments  ·  Settings  ·  Admin →

    Hi. We're sorry to hear you're unable to access your account. We're always encouraging users to keep the recovery information up to date and having multiple options listed in case one of them becomes inaccessible. To see what support options are available for you, please visit help.aol.com 

  10. I'm not getting any code to verify my number, hope my account is safe.??

    Have a problem with your feedback concerning verification of phone number and receiving of codes

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this login issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  11. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'd like to look into your concern to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  12. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
  13. allow for old aol account users as in I've had it since 2012 be able to use app for Android. instead of web browser.

    wont log into aol. keeps telling me to create a new Yahoo mail. unless this will forward all my current and previous emails it's **** useless. plus I've useful AOL since the 90s!

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  14. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  15. Sehr schlechte Qualität!!

    aol. Leider nicht optomal unterstützt, Bilder Text, Nachrichten Form ,Übersicht sehr schlecht . sehr viel Müll ungewünschte Reklame, landet nicht nur im Spam, täglich sondern auch leider normale emeiladresse. Ich benutze AOL geschäftlich bin sehr unzufrieden.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'd like to learn more about your experience and help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  16. help me recover my old pin please

    help with forgotten pin

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  17. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi Anette, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  18. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this crash issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  19. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this receiving issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  20. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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