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    2 comments  ·  Mail  ·  Admin →
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    I’m sorry to hear you’re having issues with your AOL email. Since we’re unable to udnerstand the situation, I would advise you to reach out at our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday  (8 AM – 10 PM ET.)

  2. How about making the reply all button include the cc mail addresses as every other app does?

    Make the reply all button include those cc'd in the previous email.

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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  3. Good I like tis app 👍 but I can't able to fix the dp I hav select it and crop it but the dp was not shown it was still blank... why??

    I liked this app👍 but why can't I fix my dp I hav select it nd crop it but it was still blank??? suggest me to clear this problem

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    0 comments  ·  Mail  ·  Admin →
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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  4. 1- Allow widening of email list/ preview. 2- Give options to increase text size. Too small.

    Looking through email list is like looking at a postage stamp. So tiny and squashed to the left. Create ability to widen entire email list by touching line and pulling right, as desired, to better preview emails temporarily.

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    Please follow the steps below: From the phone’s Home screen, swipe up or down from the center of the display to access the apps screen > Go to Settings > Display > Tap Screen zoom > There slide the blue bar to the left > Go back to Display Screen > Font size and style > Slide the blue bar to the left.

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    1 comment  ·  Mail  ·  Admin →
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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data

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    0 comments  ·  Mail  ·  Admin →
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    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Lastly, switch the internet connection from WiFi to mobile data.

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    Responded  ·  Product Support responded

    To sign out please follow these steps:

    1. Go to Settings, the gear icon
    2. Manage Accounts
    3. Edit and then tap Remove

  8. links in emails are not working

    when I click on a link in an email nothing happens.

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    1 comment  ·  Mail  ·  Admin →
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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data

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  10. after I search for junk mail "xyz" allow me to select all to delete

    when trying to clear out/ clean up my in box I often find hundreds of notifications from one sender that I can delete. It's easy to search for emails from the sender however, I have to select each one individually in order to delete a handful at a time. Search, select all and delete would be a nice feature would like to get my in box under 999+

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    30 comments  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    AOL Mail on the AOL app lets you delete messages either one at a time, or group a bunch together and do a mass delete.

    Here’s how:

    1. Tap the Mail icon

    2. Tap the folder your message is in.

    3. Tap the box next to the messages you want deleted.

    4. Alternatively, tap Select All after selecting the first message.

    5. Tap the Delete icon at the top of the screen.

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

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    0 comments  ·  Settings  ·  Admin →
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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  15. I want to be able to email a short video to my family but it won't let me at all but I used to be able to.

    I want to email a short video of my grandkids to my parents for example but it won't let me. i take a video on my phone, like 10 secs long. edit the resolution way down and it still will not go through. BUT, I used to be able to. not anymore, not sure what you changed. i have the same phone for 3 years.

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  18. Put back + allow users to click on the previous android notification "You've Got mail" which is now sadly missing!!!

    Where's the old notification previously on android - "You've Got mail" which is now sadly missing!!! You can't choose it by clicking any more and are just left with Androids own 'naff' notifications. I cant hear my AOL mail notifications properly any more. Certainly no good without it for the hearing impaired.

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    27 comments  ·  Mail  ·  Admin →
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  19. This app is the worst app I have ever used videos links never open

    Scrap the video links or get someone to fix it for you

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    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data

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    28 comments  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    Hi there, sorry to hear that. Please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

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