Skip to content

AOL App For Android


Aol App


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

685 results found

  1. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  3. Aol app will not accept my new password

    After changing my password at mail.aol.com with my desktop computer using Windows 10 and Edge, the AOL app on my Samsung Android phone will not accept the new password. After entering the new password, the app loops back to the sign in screen. After numerous attempts to verify my identity via text message to my cell phone and voice message to my landline phone, I will get the "Congratulations" screen that my password has been changed. But when I select "Continue", I am directed again to the sign in screen. Entering my password again is unsuccessful. This is a vicious…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Please go to the device’s Settings – Apps – and tap on each browser you have installed on your device (e.g. Chrome, Firefox, native Android Browser, Opera etc.) and go to “Open by default” and tap on “Clear defaults”. The next time you try to sign into the AOL App, you will be asked with what browser you want to open the login screen, and you can choose Google Chrome, and let us know if the issue persists.

  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    To find the address book you should go to the option “Compose” and then to the option “To” and if you click on the right you can see all the contacts.

  7. I want to list my AOL emails in alphabetical order on my android order

    I need to clean my aol emails that are on my android phone. I want to list them in alphabetical order. How?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for reaching out.

    Please note that the AOL App does not allow the alphabetical arranging of your emails at the moment. You can try to use a web browser to arrange the message alphabetically by accessing mail.aol.com
    Thank you.

  8. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data

  9. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data

  10. let me cancel my AOL account. I'm not happy with it.

    You can't respond because I can't get into my account mail anyway.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    We are sorry to hear you want to leave. Here is an article for more details: aol.it/W76cYJ

  11. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Lastly, switch the internet connection from WiFi to mobile data. -BR

  13. aol app will not send picture attachments in galaxy a50 bug

    I cannot send a message from the aol app after attaching picture on the galaxy a50. he error us Sorry cannot send email. I can use chrome on the phone to attach and send pictures. tech support said it's a bug and it submit feedback.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Give me headlines on British news and not USA news that I am not interested in.

    Give me headlines on the App of British news and not USA news that I am not interested in.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    36 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Here’s how to change the edition:

    1. Open the AOL app.
    2. Tap the Settings icon Settings icon.
    3. Under the App Settings tap “Edition”. From here you can choose an edition for country related news, videos and more.

  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app
    5. Lastly, switch the internet connection from WiFi to mobile data

  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  17. unable to download attachments

    unable to download attachments from my aol

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    We are unable to replicate this issue, please make sure you have the latest version of AOL App on your device and you have a strong internet connection. If the issue persists, please clear your cookies and cache or even reinstall the app.
    Thank you!

  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data Less

  19. fix a HUGE BUG in the app

    It is impossible to add a new account to the app. I enter my gmail account, you send a verification code, i go to gmail , copy the code and come back, but you have sent me back to the first step. Just in case I enter the code I copied but it is not valid anymore. And so on til infinite.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  • Don't see your idea?

AOL App For Android

Categories

Feedback and Knowledge Base