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731 results found

  1. fix it! today I can't open any links.

    Today I can't open the links when I click on the buttons

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

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    10 comments  ·  Mail  ·  Admin →

    The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!

  3. do not remove saved emails. I used AOL as my filing system. You have deleted years worth of my emails after once retaining them forever.

    your flippant deletion of my saved emails has destroyed my trust on you. looking for an AOL replacement.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  5. I would like to change the picture on one of my AOL profiles

    there is no link to change my profile picture...

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    0 comments  ·  Settings  ·  Admin →

    AOL lets you personalize your account by adding or updating a picture to your profile. Here are the steps you can take to update yours: 


    1. Sign in to your AOL account on your PC or laptop.
    2. Click your profile name.
    3. If prompted, enter your Account Security.
    4. Click on Personal Info.
    5. Click Update profile photo.
    6. Select Upload from device.
    7. Edit the photo by cropping or rotating it.
    8. Click Save changes.

  6. Fix the location feature because the weather on mine has me over an hour away from where I actually live!

    The weather portion says I'm an hour away (about 50+ miles) from where I live (it's literally in a different area code!) and whenever I change it to where I actually live, it goes right back to the wrong location once I hit the refresh button or go back to the home page and it's beyond annoying to keep seeing it and no matter how many times I change it, it goes right back to the wrong location

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    1 comment  ·  Settings  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    1 comment  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

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    8 comments  ·  Mail  ·  Admin →

    The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, we would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  12. let me change my location to where I actually live....

    followed all previous instructions.... still doesn't work at

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    0 comments  ·  News  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  13. allow the settings to change the home location and actually save it please

    tried many times to change the home location and then it defaults to Nottingham every time
    I don't live anywhere near Nottingham. it's not a 5g issue it's your app

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    0 comments  ·  Settings  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  14. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    0 comments  ·  News  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  17. how do I correct my recovery email which aol reflects is wrong

    aol keeps sending me messages to confirm my recovery email in case I get locked out of my account but the email they send me is wrong and I want to correct my recovery email.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  18. We're glad you're here

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    8 comments  ·  Mail  ·  Admin →

    Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February.

    In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey.

    We appreciate your cooperation!

  19. I HATE THIS NEW APP.

    No matter what I do, I can't get my notifications to appear on my email. I don't want your news feed. Since you haven't brought the MAIL ONLY APP bac, I guess I may as well switch my accounts to yahoo or gmail.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  20. seems there ist a Bug in the current Version of the App. the Option to Download Email Attachments failed. Download Datei ist shown but fail

    Attachments Download failed, Dialog Datei is downloading is shown but nothing is happend. We have good Internet, Handy ist restartet, latest App Version.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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