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  1. update the firmware or software. If I delete or save emails from my phone, the desktop version them back as new. AOL wanted $25 to check.

    the phone and desktop are not synced. if I go to my phone settings, apps, AOL, force stop, then open AOL back it, the emails will be synced. when calling AOL last year to explain, they wanted $25 just to start a ticket to investigate.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  2. your spam filter system needs overhauled, problematic adding my other 2 providers, and remove MFA for verizon. net.

    your MFA requirement, added to unclear instructions re pop3/imap server names and ports and the ensuing implications of IMAPvsPOP, does it want the verizon. net password, yahoo password, the AOL password in each slot? is username ** or **@verizon.net? is the server pop.aol.com 965 or pop.yahoo. verizon.net? am i forced to use imap? how do i incorporate my 3 emails into an intuitive mail program like i use at work (outlook365) on my windows 11 pc AND my android outlook software rather than the proprietary windows/android mail program?
    why do i mark spam as spam when nothing is done to…

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  3. please stop putting emails back you have deleted already. Happens every day. You go down to 0 emails. didn't they come back ridiculous absur

    stop the repetitive emails. for us senior citizens it's absolutely ridiculous and annoying and stress causing. 30 years ago your format was much better. people suggested this to you 2 years ago and you've never done anything about it please do it now. thank you

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  5. tous mes dossiers mails ne sont pas présents

    tous les dossiers ne sont pas la des mails, l appli n est pas à jour par rapport à mes mails de l.ordinateur, on ne retrouve pas tout. et il semble que les mails parfois n arrivent pas au destinataire

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    Hi there. I'd like to help, could you share additional details in a private message to our social media team at @AOLSupportHelp (on Twitter/X) or AOL Customer Care (Facebook)? You can contact us at help.aol.com as well. 


  6. Where is the SPAM or TRASH files ?

    Where did those files go ?

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    Hi there, 


    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter/X, AOL Customer Care page on Facebook or at help.aol.com 


    Looking forward to your reply!


    Thank you,

    AOL Mail Team



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    Hi there, 


    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter/X, AOL Customer Care page on Facebook or at help.aol.com 


    Looking forward to your reply!


    Thank you,

    AOL Mail Team



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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  9. remove my deadname from my account or hear from my lawyer.

    remove my deadname from my account immediately

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  13. find out who downloaded this app on my phone

    I didn't download this app a woman in my building is harassing me and hacking everything she can I have no idea why but I have had enough. I'm not saying it's your fault by any means! I want to know if you can tell me who did this?


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  14. why does the shopping folder delete all the emails in the other folders?

    all my folders have been cleared out when I deleted the emails in the shopping option

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  18. Contact lists in Android version

    Contact lists are missing in the Android version (mobile app). Android version 7.22.3.171949 (on Samsung Galaxy S21 Ultra). Contact lists from the desktop version do not transfer across to the mobile version and there is no option on the "Contacts" menu to add Lists. THIS IS AN IMPORTANT FEATURE that's just missing. Please fix.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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