AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
737 results found
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
Hi there, we have released a Beta version of the AOL app that should fix your issue. To access it go to the Play store, search for the AOL-News,Mail & Video app and under “Become a beta tester” title click on Join now.
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Bring filter option back
Give back the function to filter. I have to scroll down to see unread mail now. I used to be able to just select the filter at the top.
This option is still available in the AOL app. If you are having trouble using it, please uninstall and reinstall the app.
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The app isn't working it wont come off the search bar
The app isn't working it wont come off the search bar
We have released a Beta version of the AOL app that should fix your issue. To access it go to the Play store, search for the AOL-News,Mail & Video app and under “Become a beta tester” title click on Join now.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Good
Good
Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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Aol app will not accept my new password
After changing my password at mail.aol.com with my desktop computer using Windows 10 and Edge, the AOL app on my Samsung Android phone will not accept the new password. After entering the new password, the app loops back to the sign in screen. After numerous attempts to verify my identity via text message to my cell phone and voice message to my landline phone, I will get the "Congratulations" screen that my password has been changed. But when I select "Continue", I am directed again to the sign in screen. Entering my password again is unsuccessful. This is a vicious…
Please go to the device’s Settings – Apps – and tap on each browser you have installed on your device (e.g. Chrome, Firefox, native Android Browser, Opera etc.) and go to “Open by default” and tap on “Clear defaults”. The next time you try to sign into the AOL App, you will be asked with what browser you want to open the login screen, and you can choose Google Chrome, and let us know if the issue persists.
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Allow zooming on text emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on text only emails. Zooming works fine on HTML emails, but it didn't work on the automated text only emails I sometimes get as shipping notifications. They break your viewer.
If the email contains basic text, you will need to pinch your fingers on the text inside of the email, in order to zoom. You might not be able to pinch to zoom on an empty white space in the email body.
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Disable refresh when reading a message.
Everytime I try to scroll back up to the top of an email I'm reading (using browser) it refreshes the entire page and takes me out to the main page. I should be able to move up and down within a message without having this problem.
Please clear cookies in your browser: https://help.aol.com/articles/clear-cookies-on-a-web-browser. After doing so, please check to see if you are experiencing the same issue.
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Allow zooming on emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on emails.
To adjust the zoom level, pinch two or more fingers together or spread them apart.
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We have an article dedicated to identifying suspicious activity and how to protect your account from future attacks. Please refer to the article here: https://help.aol.com/articles/account-management-identifying-suspicious-activity
In order to prevent this from happening, please review this help article: https://help.aol.com/articles/protecting-your-aol-account
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Stopped working
App has stopped worked, reloaded, deleated and reinstalled and still not working
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
The AOL App uses the Spell check feature provided by the device that you are using.
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Give me headlines on British news and not USA news that I am not interested in.
Give me headlines on the App of British news and not USA news that I am not interested in.
Here’s how to change the edition:
1. Open the AOL app.
2. Tap the Settings icon Settings icon.
3. Under the App Settings tap “Edition”. From here you can choose an edition for country related news, videos and more. -
Sometimes my mail will not load. It has been frustrating.
This app needs to be more consistent in loading mail. Sometimes it works, and tonight it will not let me read any mail. It is frustrating!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Stop having me sign in every time I leave aol.
Keep Google and Samsung out of my business.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at https://help.aol.com/contact/
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sending email unable to send email
When I send a email often I get "unable to send due to a error" I close the warning re-send. Some time sends some times same warning pops up, close again send again then sends. Why does this happen
If you’re having problems sending mail, there are a few troubleshooting steps you can take to fix the problem:
1. Restart your computer. This will help to clear the internal memory of your computer (RAM) and will often resolve many issues.
2. Use a different browser. If you’re using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don’t have a browser installed on your computer, you will need to download a new one.
3. Clear the cache, cookies, and browser history to reset your browser back to its clear state. Doing this will wipe out all the little-unwanted bits of info that have been stored in your browser, resetting it and making it overall run better.
4. Disable pop-up blocking software. You may need to temporarily disable your pop-up-blocking software or add AOL to…
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