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AOL App For Android



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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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731 results found

  1. We're glad you're here

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    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  2. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.

  3. You took away my ability to call up a blank email page to write someone!

    No longer is there an icon (pencil) on my email account which allows me to summon a blank email page to write someone. Nor have you provided an alternate method of writing someone. I can receive emails, but not write them! Bring back the old format.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, we are  sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

  4. where is log off hidden?

    You need to prominently display log off.

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    Hi there, we are  sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

  5. please put a sign/log out on phone app.

    no way to. logout on AOL menu. I don't want to stay log in after leaving AOL
    please put it on every page

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    0 comments  ·  Settings  ·  Admin →

    Hi there, we are  sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

  6. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  7. We're glad you're here

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  8. App not working

    My aol app stopped working yesterday on Mt Samsung S23. My phone software is up to date. I have uninstalled and reinstalled the app but it just briefly opens then closes straight away.

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    1 comment  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  9. Where is the SPAM or TRASH files ?

    Where did those files go ?

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter/X, AOL Customer Care page on Facebook or at help.aol.com 


    Looking forward to your reply!


    Thank you,

    AOL Mail Team



  10. Contact lists in Android version

    Contact lists are missing in the Android version (mobile app). Android version 7.22.3.171949 (on Samsung Galaxy S21 Ultra). Contact lists from the desktop version do not transfer across to the mobile version and there is no option on the "Contacts" menu to add Lists. THIS IS AN IMPORTANT FEATURE that's just missing. Please fix.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  11. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →


    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  12. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →


    Hi there. We're sorry to hear you're experiencing this issue! We'd like to look into this, please message us on Twitter at @AOLSupportHelp, on Facebook at AOL Customer Care or at help.aol.com. 


    Thank you, 

    AOL Mail team


  13. FIX the email cashe which doesn't work now!

    since you updated again, my email cashe doesn't work. I have to turn my phone off and on to clear it. please fix it

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  14. often I only get email for the past 5 to8 hours and the jump to the day before. if i search for something sent during that time, I can find

    I am often missing emails listed for review. it will skip from 5 hrs ago to 1 day ago. if I look on my computer there may be 10 or 20 emails listed during that time. if I search for a specific email during that time I can find it. but I can't rely on seeing all my emails from my phone..
    .

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  15. We're glad you're here

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    0 comments  ·  News  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team

  16. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  17. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  18. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  19. tell me how to change the name of the sender when I write an email. The sender name is not mine.

    When I write an email, the sender name comes up as someone else. In order to use the correct sender name, I have to delete the one that comes up automatically and replace it with my own.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  20. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com 


    Thank you!

    AOL Mail team


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