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653 results found

  1. FIX MY EMAIL? I have 2 aol accts & the main one isnt producing emails from anyone. HELP?

    my main AOL acct isn't receiving or displaying emails. can u pls help? ive been a customer since 1997(!). Im not receiving very important emails from my doctors, my pharmacy, our attorneys...

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


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    1 comment  ·  Mail  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


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    0 comments  ·  Mail  ·  Admin →
  4. 2. Why did u make it that can't use Regular Email app. WHY DID U TAKE AWAY THE OPINION OF REGULAR EMAIL?

    1. Why did u make it that can't use Regular Email app. WHY DID U TAKE AWAY THE OPINION OF REGULAR EMAIL???

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    0 comments  ·  Mail  ·  Admin →
  5. Ich bin ein wenig enttäuscht Habe AOL mehrmals versucht zu erreichen und habe keine Antwort bekommen. Und es wäre so wichtig

    Habe Probleme mit meinem Account ich kann ihn nicht mehr aktivieren und das wäre sehr wichtig!!!

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  8. Attachments do not download.(File not found(content://.com.aol.mobile.aol.attachment.fileprovider/external_files/Download/ymAttachment-c98d9

    Attachments DO NOT download. Android. Tried ALL suggestions. File not found(content://.com.aol.mobile.aol.attachment.fileprovider/external_files/Download/ymAttachment-c98d9408f3e43ffe.html)

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    1 comment  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    1 comment  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  12. fix the interface with MS Outlook

    can't send or receive. I am prompted for my password but it isn't accepted. everything was fine up until 3 weeks ago. I'll be migrating my free and paid AOL accounts to gmail soon.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  14. I am not getting very important emails

    not getting important emails

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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    1 comment  ·  Admin →
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    0 comments  ·  Settings  ·  Admin →

    Hi there. I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data
    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

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    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data
    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  18. not receiving my emails. wifi problems or aol?

    it seems to think I live in ,US. I don't I am uk resident. how can I change my profile.?

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    Here’s how to change the edition:

    1. Open the AOL app.
    2. Tap the Settings icon Settings icon.
    3. Under the App Settings tap “Edition”. From here you can choose an edition for country related news, videos and more.

    Regarding receiving emails issue, we want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.

    Thank you!

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    2 comments  ·  Mail  ·  Admin →
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    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)

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