AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
635 results found
-
Ich bin ein wenig enttäuscht Habe AOL mehrmals versucht zu erreichen und habe keine Antwort bekommen. Und es wäre so wichtig
Habe Probleme mit meinem Account ich kann ihn nicht mehr aktivieren und das wäre sehr wichtig!!!
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
-
stop automatically deleting my emails. I can see marking spam emails but now my emails are just going right to the trash folder.
Emails automatically placed in trash folder
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
I want my old email back! There were important things there I need & want. Please restore this ASAP!
Restore email
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Attachments do not download.(File not found(content://.com.aol.mobile.aol.attachment.fileprovider/external_files/Download/ymAttachment-c98d9
Attachments DO NOT download. Android. Tried ALL suggestions. File not found(content://.com.aol.mobile.aol.attachment.fileprovider/external_files/Download/ymAttachment-c98d9408f3e43ffe.html)
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
it not a idea there is a girl name Jessica that has aol and she have thing sent to my email and her thing is Jessica@gmail. not mine so help
well she having email come to my gmail and she not me and I want them to stop
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
fix the interface with MS Outlook
can't send or receive. I am prompted for my password but it isn't accepted. everything was fine up until 3 weeks ago. I'll be migrating my free and paid AOL accounts to gmail soon.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
I am not getting very important emails
not getting important emails
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
change my phone number please *** *** **** an add my new email for back up ******@gmail.com
***@aol.com
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
-
make the app work so I can read news items
make the app work
Hi there. I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com. -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com. -
not receiving my emails. wifi problems or aol?
it seems to think I live in ,US. I don't I am uk resident. how can I change my profile.?
Here’s how to change the edition:
1. Open the AOL app.
2. Tap the Settings icon Settings icon.
3. Under the App Settings tap “Edition”. From here you can choose an edition for country related news, videos and more.Regarding receiving emails issue, we want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
-
-
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
-
Why to I have to request a new password everytime I attempt to read my AOL email??
Basic plan lacks protection for email
In most cases this problem is caused by the use of a VPN (virtual private network). A VPN will hide your real location, and for security reasons AOL will ask you to verify your login.
If you are still having trouble after that, please reach out to our support team at 1-800-827-6364.
-
stop someone using my aol email address
stop someone from using my e-mail address
sharrissue@aolAs much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
-
I would love to be able to access my emails from my phone but this just is impossible. I just get a spinning circle.
No email access from my phone.
Hi there,
I'm sorry to hear you're experiencing this login issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
fix the email folders. I haven't been able to access my Trash folder AT ALL for over a month, no matter what I do.
Cannot access Trash folder to empty it.
Hi there. We're sorry to hear you're unable to access your Trash folder. We'd like to help, could you share more details and a screenshot of the error (if any) with our team on X/Twitter at @AOLSupportHelp or Facebook at the 'AOL Customer Care' page? We're also available at help.aol.com
We're looking forward to your reply!
Thank you,
AOL Mail team
- Don't see your idea?