AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
839 results found
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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FIX MY EMAIL? I have 2 aol accts & the main one isnt producing emails from anyone. HELP?
my main AOL acct isn't receiving or displaying emails. can u pls help? ive been a customer since 1997(!). Im not receiving very important emails from my doctors, my pharmacy, our attorneys...
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Fix broken links
A link on your news page is broken
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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change back since updating the new AOL my contacts are getting mail I didn't send (I've been hacked). Did not happen before.
I've been hacked
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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I can't access my email and I'm logged in
can't access my email.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team -
When I open the app, and view the news stories, all the photos are appearing but no headlines-- no words at all!
Where are the words? When I open the app to view the news stories, there are no headlines, not even any words! There are pictures though. But obviously, I want to know what the story is about before I click on it! I have to click on the blank spot to open the story.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team -
2. Why did u make it that can't use Regular Email app. WHY DID U TAKE AWAY THE OPINION OF REGULAR EMAIL?
- Why did u make it that can't use Regular Email app. WHY DID U TAKE AWAY THE OPINION OF REGULAR EMAIL???
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We’d like to look more into the issue you’re experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team -
last update made All my 'screen name's disappear!!
Omg the last, most recent upgrade made All my 'screen name's/email addresses disappear! I've had AOL since it came out Several decades ago yet it hard to recall if I had #s after each email address etc. I wrote to the developers for help only to get an email saying that address is no longer exists!! Ohh I'm at such a loss what to do but I need them back!!
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
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Ich bin ein wenig enttäuscht Habe AOL mehrmals versucht zu erreichen und habe keine Antwort bekommen. Und es wäre so wichtig
Habe Probleme mit meinem Account ich kann ihn nicht mehr aktivieren und das wäre sehr wichtig!!!
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
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I want my old email back! There were important things there I need & want. Please restore this ASAP!
Restore email
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Attachments do not download.(File not found(content://.com.aol.mobile.aol.attachment.fileprovider/external_files/Download/ymAttachment-c98d9
Attachments DO NOT download. Android. Tried ALL suggestions. File not found(content://.com.aol.mobile.aol.attachment.fileprovider/external_files/Download/ymAttachment-c98d9408f3e43ffe.html)
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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it not a idea there is a girl name Jessica that has aol and she have thing sent to my email and her thing is Jessica@gmail. not mine so help
well she having email come to my gmail and she not me and I want them to stop
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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who attached me to my acct. date/time and IPS
me is designated as my identity as sender, on any of my aol email . When was this attached in your files? ISP? it's fraud and AOL neglects answering for ****@aol.com
Android refuses access to apply info under category.MAILHi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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fix the interface with MS Outlook
can't send or receive. I am prompted for my password but it isn't accepted. everything was fine up until 3 weeks ago. I'll be migrating my free and paid AOL accounts to gmail soon.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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I am not getting very important emails
not getting important emails
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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change my phone number please *** *** **** an add my new email for back up ******@gmail.com
***@aol.com
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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make the app work so I can read news items
make the app work
Hi there. I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
- Don't see your idea?