Sometimes my mail will not load. It has been frustrating.
This app needs to be more consistent in loading mail. Sometimes it works, and tonight it will not let me read any mail. It is frustrating!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
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TONY D SNOW SR commented
I just spent an hour with tech support and he was unable to resolve my issue. My email is ***@aol.com. My issue: When I receive curtain emails, I open the email with no proglem, but when I try to open an attachment, it will not open. Im using an android phone and it has a red app with white rectangle for mail and ALL emails work perfectly there. Its just my AOL app that not longer will open an attachment. It work perfectly up until a couple of weeks ago. Please help
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john jason commented
weather location is useless
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golfer299 commented
issue
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richard commented
important mail distributed to folders has disappeared without warning. how can I get the contents of folders back. No I did not delete them.
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Anonymous commented
My account just became unknown for some reason.
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brian commented
email says sign in then just sits and spin not useful
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Anonymous commented
issues that have been reported.
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Anonymous commented
phone very slow, and failed messages
slow pulling up info. -
Anonymous commented
last update, as can be seen by all complaints is a train wreck
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Hope commented
syncing
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Anonymous commented
No notification sound available. There's no place in settings to select any.
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jeff alman commented
fix bug issue. app closes when spam or trash files are all selected for deletion
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Anonymous commented
emails not working
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Anonymous commented
cannot get connected to Web as I gave done for years though emails and news items are fine.
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Anonymous commented
no AOL home page
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Anonymous commented
get rid of the weather bar and let me have homepage
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Nancy Garin commented
my email is there the first time I see it. the next time I look at it I cannot find it. it is not in the old mail or older. I search for it and it is nowhere to be found.
few days later it turns up.
amazingyou could fix this app you use for collecting problems. I cannot get to the category. or my email address.
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kyis commented
pay your staff more and get better ones to improve and fix
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Francisco commented
at all email loads. it might show up later. so why you think you may have cleared out something, you really didn't. because there are a bunch of emails that didn't load.
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Kathryn Cobb commented
OUTBOX contents are invisible.