AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
39 results found
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I want old email back. PLEASE MY OLD.E-MAIL
please just give me my ***@verizon.net back,I am an old man,not much time left. thank u
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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connect to network
update application
Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com.
We're looking forward to your reply!
Thanks,
AOL Mail team
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Drop Tech Fortress, caused my VPN to be deleted from desk top, now I have another mess caused by AOL, thanks so much. I thought I was on the
way to the computer shop for repairs, finally was able to connect to the internet. **@aol.com
Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com.
We're looking forward to your reply!
Thanks,
AOL Mail team
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fix aol and make user friendly
think about all the seniors that don't grow up with computers make it simple
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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i dont know where you came up w the random ph# you associated with my account. i have never opted in to that. i need a way to remove it.
remove phone number option
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We’d like to look more into the issue you’re experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team -
Take the SD off my AOL notice. replace it with LD
change the initials on my AOL account from SD to LD
Hi there,
We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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The default for the "Top Contact" no matter how many times I uninstall the app keeps an incorrect user name and my e-mail address as primary
I want to change the contact name [incorrect name] listed under "top contact" that has my e-mail address as primary and the [incorrect name] contact's e-mail as secondary. The app won't let me remove my e-mail address for the contact. When I erase the erroneous contact information and put in my own name, it always defaults back to the erroneous name still using my e-mail address. Please fix this.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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que en la cuenta rambien se verifique wl imei sel dispositivo para wvitar el jakeo
verificar tu dispositivo que la aplixacion detecte el imei del telefono autumatixamente para evirar el jakeo
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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30 years been with aol it was bad getting a call centre in India now i can't call or email it won't let me not working time to change 😢
better contact
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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How do you save settings? I customise inbox via settings but it just ignores my choices and reverts to default. The changes to App are awful
Save settings, not revert to default everytime.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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need to update my credit card for payment
need to update my credit card
Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.
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your text verification sends the the text with code and the app doesn't recognize it, I used the text and even call options and your app say
fix your phone verification system
We are sorry for the inconvenience, we would like to look further into this issue, please call us at 1-800-827-6364.
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sick if pop up ads
cannot change password unless I accept pop ups
Hi,
I’m not sure I understand, can you elaborate the issue you are experiencing?
If you need assistance resetting your password, please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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make the app work so I can read news items
make the app work
Hi there. I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com. -
Fix the "enter email address to deactivate AOL account" because something went wrong.
I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.
Please follow the steps listed in the following help article in order to delete your account: https://help.aol.com/articles/close-your-account. If you encounter any other issues, please reach out to aolmailquestions@aol.com.
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Hi,
For this feature you will need to contact the device manufacturer for further assistance.
Thank you!
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still awaiting an answer to my problem before easter break. it would be nice if someone would tell me how I an add my aol account to the mai
cannot get aol to install on my iPhone. email help message sent but no reply
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with a screenshot. Thanks!
- Don't see your idea?