AOL App for iOS
Aol App
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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No deja enviar email
Quiero enviar un correo electrónico y me dice que la dirección esta incorrecta cuando está correcta y no me deja enviar. Soy nuevo en AOL y no me es satisfactorio desde el principio.
Please make sure you type the entire email address, including @domain.com at the end. If you received any emails from this address in the past, check the spelling of the email address to make sure it is correct.
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Stay on top of your email, news, and weather while on the go! Learn more about the AOL app and download it from the App Store. The AOL app is available for iOS devices running iOS 9.3 or higher.
1. Open the App Store on your device.
2. Tap the Search icon.
3. Type “AOL” in the search field.
4. Tap Search.
5. Next to AOL: News Email Weather Video, tap Get.
6. Enter your Touch ID or Apple ID, if prompted.
7. Tap Open. -
Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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Thank you for your feedback about the AOL App. Please follow the instructions below to sign out of the AOL App:
1. In the upper left, tap the menu button.
2. In the menu, in the upper right, tap the gear wheel icon.
3. Under the Account section, tap Sign Out.You can add up to 3 email address within the AOL App.
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Support List Unsubscribe
For emails senders that include list unsubscribe info, why not include a one click unsubscribe option?
While we do our best to provide the most relevant information and solutions to our members, we can only provide assistance for AOL App.
If you receive spam emails from AOL email addresses, and you wish to unsubscribe, please go to marketingpreferences.aol.com
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The feature that you are referring to is not available.
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AOL doesn’t recognize my email address
Sometimes when I send an email, it gets rejected with a notice, “AOL does not recognize the address “myaoladdress@aol.com” and it goes into “Outbox” or “Unsent”
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Delete email from lock screen banner
When I select “Delete” from the options for an email on the lock screen banner notification, the email still shows up in my inbox as “Read” and does not delete. I then have to delete it from the inbox, making an annoying extra step.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
The AOL app uses the spell check feature provided by your device.
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Replying to a person’s email
Why is the sender email address not shown when replying to the original sender’s email? I have to fish it out of my contacts. Especially if there are multiple addressees as in a reply all message.
Hi there. That should not be the case. I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version -
Copying web links
How do I copy and send a web link that been sent to me in email? This wonderful new update doesn’t allow me to view the address bar after I click on the link..:
We cannot replicate your issue, uninstalling and reinstalling your app should fix this. Also, to copy a link just hold down on the link until the Copy option appears.
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Le
Les vidéos ne sont pas lues automatiquement à l'ouverture des messages.
1. In the bottom navigation menu, tap the Settings icon.
2. Under App Settings, tap Video Autoplay.
3. Tap the Video Autoplay toggle button to turn video autoplay on. -
Big fish casino
When they send me a add for free chips I click on it sends me to App Store to download instead of going straight to game I do not get my freebie at all this way why is this it used to work fix this plz or I might have to find one that works ty
Thanks for reaching out. Regarding your issue, you will have to reach out to Big Fish Casino support team.
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Please remove the account, then manually re-add it by following the steps from the article below (Click on Setup Manually to see the steps): https://support.apple.com/en-us/HT201320
In the process of manually adding the account, please use the IMAP settings outlined in the Step 2 section of the following article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail
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I need to change my email current address to the new one. Which means I need to delete my old address out ASAP
My current address is Verizon. If I remove it do I have to pay for it??
You can cancel your account and then subscribe to a new one.
For information on cancelling your AOL Account, please view our help article: Account Management: Cancel or reactivate your AOL account -
https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-accountThere you will find instructions on how to cancel and change information on your account.
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Drafts
My draft folder is stuck on one
But when I go into the folder the folder says it’s emptyI have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data or vice-versa -
Obscene emails
I emailed you explaining to you that I'm getting disgusting dirty , obscene emails sent to me by someone that signed me up to these websites . Instead of trying to investigating this issue , I was told to change the settings on my account. Even if I do that, the person knows my email address & will continue to send this garbage to me but all I'm told is to do is change my settings !! Really ?
We are truly sorry for your inconvenience. In order to secure your account, we recommend you to change your password and your Account Security Question.
Regarding spam emails you receive, for advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article:
https://help.aol.com/articles/aol-mail-spam-and-privacy -
Email attachments
I’ve sent 2 emails with 2 photo attachments recently and they don’t show up in my sent items so I don’t even know if they actually were sent. Nothing in my drafts folder either.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Certain AOL Advantage Plans are eligible for a complimentary AARP membership. To view what your AOL Plan has to offer, check out your personalized AOL MyBenefits page at mybenefits.aol.com. Here’s more info: https://help.aol.com/articles/aarp-member-benefits-faqs
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