AOL App for iOS


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  1. IPad update works poorly for AOL email ;(

    Please fix AOL integration for iPad??????????????

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    81 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

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    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

  2. Why does your app keep crashing on my iPad?

    Your app on my iPad keeps crashing. The screen goes black and then returns. I have had this happen while I am answering email and my whole frigging email just vanishes! It does it when I am on a website doing research. Just Black! And I have to Start All Over Again! What the ****!
    On my Laptop I can no longer watch certain videos because your system is too Old! Hey how about you Update your Program! People think I am stupid to keep using your site. Well maybe I am. Fix it or loose more customers!

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    Hello there! Please uninstall/reinstall the email app or remove and re-add your account to it.

    If the issue persists, please turn your phone off/on and switch between data and WIFI.

    Let us know if you see any improvement.

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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  5. Worst server ever

    Locks me out every day, can’t send large emails that other servers have no issue with, going to delete and move to gmail as you never offer support to fix identified issues

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  7. Log out button

    Make a "log out" button or put "log out" somewhere more visible. Had to search all over AOL - found it , them lost where it was located again !!

    Thanks

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  9. App issues

    Your told us we had to get the app to access our mail in smart phone. So I did but the phone mail app works better than your app...why!!!

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

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    While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps: https://bit.ly/AOLAppPassword .

  11. Notifications of email received

    How come the app does not give a notification alert on the app icon when I receive new emails.

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  14. Picking Contacts - Chops off first letter

    Hi, when I pick a contact from my list it looks correct but when it goes into the To: column it’s chopped off. It’s missing the very first letter which of course then causes the email to fail. It wouldn’t be so bad if you could actually select it and correct it but you cannot.
    If you put it in the copy column it works fine.

    Is there any chance you can work on fixing this?
    Thank you so very much.
    Debbie

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  15. Impossible d’ouvrir certaines PJ

    Certaines photos sont qualifiées de «  trop grandes » par l’application alors que sur l’ancienne boîte mail ,sur le même téléphone ,elles s’ouvrent facilement .

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

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  17. SUBJECT LINE BLANK...

    ... When Replying & Forwarding. For the last several weeks, or so. Please correct. Thx.

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    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Lastly, switch the internet connection from WiFi to mobile data.

  18. Can I take the app off and still keep AOL?

    I like AOL but the getting e-mail in the app is distracting. I would rather just get my e-mail through the regular e-mail way.

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  20. Please let me into my account!!

    For the billionth time....I log in, then nothing.
    Why????

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    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)

    Best wishes,

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