AOL App for iOS
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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It’s automatically quit
Automatically application is quitting... can you improve its stability...
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Calendar
How do I access the calendar link? I do not see the option.
We are sorry, but this feature is not available.
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In order to help you with this issue, please go to Settings > Signature.
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Mark as read button
Select as many emails or all emails and mark them as read instead of having to read every single one.
In order to help you with this issue, please select the emails and after that tap the opened envelope icon.
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Having issues
Having issues with my aol email account.
I’m
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Forwarding
Is there an option to forward all emails to a new aol account trying to get off my parents account
We are sorry, but this feature is not available.
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Emails bouncing
The country club I belong to sends daily and weekly emails which I am still not receiving. On their end it prompts that each email sent to me bounces. Is there a setting I can change so I can start receiving these emails??
AOL protects its users by strictly limiting who can bulk send email to its users. For more info on sending bulk mail to AOL members, they can check out the Postmaster info page: https://help.aol.com/articles/aol-bulk-email-exception-list-allow-list
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Spam
I accidently sent something very important to spam and I need it back in my reg mail box. Please help
Hi,
Please mark the email as “Not Spam”.
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My account was hacked. can get help with on this
They have me in some Verizon media group and a group call Nelson group I don't know or have anything to do with either one of those groups
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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who is controlling AOL? Not my computer!!!
can't get to aol account. Will stop paying for this confusion!
Sorry to hear you’re having account issues. You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Publish how to delete an email account - or make it possible
I have two email accounts under my main AOL account. I want to delete one of them but am unable to find how. Thank you.
Thanks for reaching out!
You can close your account at any time, sorry to see you go.Delete an account that you’re no longer using. Find out how to permanently terminate your account and what you need to do beforehand.
https://help.aol.com/articles/close-your-account -
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.
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i was charged 1.00 for paying you 4.99 fee for aol Why/,
why was I charged 1.00 for paying my fee of 4.99. Why?
Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -BR -
Domain name changed
Would you please change my default email address from:
spearala@aim.com
To:
spearala@aol.comThey both work but any new or replied to email it defaults to the @aim.com. I know how to change it in the “from” field in an email message but I forget several times before tapping “send”. So I thought one of your administrators could make that default “@aol.com”.
May Blessings fall on you, your family and company,
Dave
We are sorry for the inconvenience, but this feature is not available.
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Open app
I keep have to get a verification code to get my mail. How can I bypass this?
In order to help you with this issue, please go to password.aol.com click on Account Security and turn off your 2-step veification. If the issue still persists, please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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German language available ?
I want to have this app switchable to German language.
In order to help you with this issue, please go to Settings > Edition.
- Don't see your idea?