AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Feedback
Can you look up my questions please I don’t know where they are where they go I’m having some major problems ridiculous
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Not feedback
What do you mean I have to make changes to my third-party app I just want to know one thing do I lose everything when I delete the AOL app and put it back on because I’m having so many problems please answer I don’t know why you guys are changing this and you never answered me about anything because I had to use somebody else’s post to get an answer. Someone please please help me
If you’re using the AOL Mail App or the AOL webmail you do not need to make any changes to your email account. Only members that use a 3rd party mail app are required to make changes to their emails.
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Not feedback
What is going to happen to my email accounts if I delete the app or change phones or whatever. Because I’m having some problems with the app and aol as well. A lot of things need to be added.I don’t understand why you guys are doing this. You took our ability to make accounts away are you taking this away and then not sure why. Sometimes I need to delete the app for some reason whatever the reason is what’s going to happen when they do that on the 20th. I need an answer please scared of everything
Hi there. You will need to make changes on your account only if you’re using a 3rd party mail app. Here you can find all the steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
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Spinning circle next to WiFi
How do you stop the spinning next to the WiFi while using the aol app?
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Account läuft ag
Obige Meldung erscheint beim mailaufruf. Danach soll ich mich durch touchid identifizieren. Touchid Identifizierung funktioniert auf meinem Handy nicht. Danach kann ich nur abbrechen. Was nun??
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Where are my sent emails?
Trying to send emails and don’t know if the went through or not. Shows 2 are sent, but can’t find them anywhere so don’t know if they actually went or not?
In order to access your Sent folders, swipe right and tap on Sent.
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Problems
It’s really hard to use this app I’m used to the third-party that comes with the phone I hate change nobody even answered my other idea and I can’t forward I don’t know how to forward sent mail because it doesn’t say it I don’t know what things mean please help
In order to forward an email, please tap the arrow in the lower right corner and after that tap on Forward.
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New mail app
I do not like this app. Can’t mark mail as unread once it is open.
In order to mark an email as unread, simply swipe it right.
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No Subject When Reply or Forward Emails
I spoke to AOL technical support and followed their suggestions to fix the problem. I was unsuccessful. Please fix the problem which is that the subject from the original email disappears when I reply or forward that original email. The subject line comes up “(no subject)” on the reply or forward email.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Uninstall and reinstall the app
4. Restart your mobile device
5. Lastly, switch the internet connection from WiFi to mobile data. -BR -
2FA Confusion
I did what you said to add an application password to mac mail. It did NOT work.
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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SUBJECT LINE BLANK...
... When Replying & Forwarding. For the last several weeks, or so. Please correct. Thx.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -
Folders
Siri keeps telling me about a new mail folder, but I can’t find it. There’s no name shown. Can’t find anything on desktop either.
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I downloaded the AOL app and can no longer access the emails that I have flagged .
How do I access my flagged emails i. the AOL app?
In order to help you with this issue, please go to your inbox, tap on “All” in the upper right corner and then select “Flagged”.
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Access to my Aol calendar via Aol. App
The Aol. App on my iPhone seems to give me access to all the Aol info on my pc except my Aol calendar. Is this feature not supported or do I just not know how to make it work?
We are sorry, but this feature is not available in the AOL App. We will pass this feedback to our product team.
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Notifications of email received
How come the app does not give a notification alert on the app icon when I receive new emails.
In order to receive notifications, you can turn them on by going to Settings > Notifications.
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Auto-add contacts
Is there a way to turn off the feature that adds email to my contacts? That would be nice because I have a lot of spam emails in my contacts.
We are sorry, but this feature is not available.
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Log out button
Make a "log out" button or put "log out" somewhere more visible. Had to search all over AOL - found it , them lost where it was located again !!
Thanks
In order to log out, please go to Settings > Manage Accounts > Edit > tap Remove.
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In order to help you with this issue, please swipe left while having an email opened.
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