AOL App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
303 results found
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If unwanted junk mail is getting through your filters, the best way to stop it is to mark it as spam, under the ‘More’ menu.
For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go to the folders where you want them — or, make unwanted mail from specific senders go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article:https://help.aol.com/articles/aol-mail-spam-and-privacy
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*******.com
Good day , Im unable to view my e mails using the IOS app , the idea is that ,, yes I can view the email but not “ entirely “ ... meaning if the email has large view... than I cannot view the whole email just like if im opening my email using an odnerery internet browser,,, kindly update the app so it can be work properly. Sincerely.
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with a screenshot. Thanks!
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No deja enviar email
Quiero enviar un correo electrónico y me dice que la dirección esta incorrecta cuando está correcta y no me deja enviar. Soy nuevo en AOL y no me es satisfactorio desde el principio.
Please make sure you type the entire email address, including @domain.com at the end. If you received any emails from this address in the past, check the spelling of the email address to make sure it is correct.
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GLITCH—Forwarded email not to correct person
I forwarded an email to one person but found later it went to a saved group. In my sent folder the email still shows just the one recipient, not the group but the group sees other email recipients. This is apparently a glitch in the app that needs correcting!!
We recommend asking one of the group members to forward to you the email they received (including the mail header), to make sure the email originated from your mailbox, and was not auto-forwarded for another recipient.
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Thank you for your feedback about the AOL App. Please follow the instructions below to sign out of the AOL App:
1. In the upper left, tap the menu button.
2. In the menu, in the upper right, tap the gear wheel icon.
3. Under the Account section, tap Sign Out.You can add up to 3 email address within the AOL App.
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The feature that you are referring to is not available.
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Copying web links
How do I copy and send a web link that been sent to me in email? This wonderful new update doesn’t allow me to view the address bar after I click on the link..:
We cannot replicate your issue, uninstalling and reinstalling your app should fix this. Also, to copy a link just hold down on the link until the Copy option appears.
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Big fish casino
When they send me a add for free chips I click on it sends me to App Store to download instead of going straight to game I do not get my freebie at all this way why is this it used to work fix this plz or I might have to find one that works ty
Thanks for reaching out. Regarding your issue, you will have to reach out to Big Fish Casino support team.
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Please remove the account, then manually re-add it by following the steps from the article below (Click on Setup Manually to see the steps): https://support.apple.com/en-us/HT201320
In the process of manually adding the account, please use the IMAP settings outlined in the Step 2 section of the following article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail
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I need to change my email current address to the new one. Which means I need to delete my old address out ASAP
My current address is Verizon. If I remove it do I have to pay for it??
You can cancel your account and then subscribe to a new one.
For information on cancelling your AOL Account, please view our help article: Account Management: Cancel or reactivate your AOL account -
https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-accountThere you will find instructions on how to cancel and change information on your account.
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Drafts
My draft folder is stuck on one
But when I go into the folder the folder says it’s emptyI have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Email attachments
I’ve sent 2 emails with 2 photo attachments recently and they don’t show up in my sent items so I don’t even know if they actually were sent. Nothing in my drafts folder either.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Certain AOL Advantage Plans are eligible for a complimentary AARP membership. To view what your AOL Plan has to offer, check out your personalized AOL MyBenefits page at mybenefits.aol.com. Here’s more info: https://help.aol.com/articles/aarp-member-benefits-faqs
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Make it compatible with IPad. Especially the Calendar i can’t access it at all from my browser on iPad and I don’t own a computer.
AOL isn’t very compatible with my iPad but my iPad is my only computer now. It has a browser and I use it to access AOL.com But it will not show me my contacts and calendar. It’s sending me alerts from 2004 and won’t let me modify those alerts so I have to delete them daily. It’s extremely aggravating. Contacts won’t sync and the app also doesn’t work for those two things. AOL, please move into the future, iPads and tablets are replacing computers.
The Calendar is not supported int the AOL app and to view your contacts you will have to access your account on mail.aol.com from your iPad’s browser.
Also, to manage your notifications you can go to Settings > Notifications. -
Preview problems
No matter what I do in settings, the mail preview on my lock screen shows so many lines of the email. I only want to show sender and subject. Been having this issue for about a week now.
Here’s how to change message preview:
1. In the upper left, tap the Menu icon Image of 3 horizontal lines.
2. Tap Settings.
3. Tap Message Preview.
4. Select your preview choice.
5. Tap the Back arrow to save. -
AOL doesn’t recognize my email address
Sometimes when I send an email, it gets rejected with a notice, “AOL does not recognize the address “myaoladdress@aol.com” and it goes into “Outbox” or “Unsent”
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Arrow missing on reply
Greetings,
An arrow used to show after replying or forwarding an email from my iPhone 7. We have had this aol account and app very long, it used to work. It was handy to know when checking emails to note which were taken care of and which needed attention. We made no changes it just stop showing up on the app, it shows when responding from the computer.
Thank you,
Jen
West Coast Martial Arts AcademyI have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
My account
You keep sending my Washington post emails to spam. They are not spam please send the Wash Post emails to my account. do not send them to spam
If you see emails wrongfully directed to your Spam folder, select the email and click “Not spam” to redirect it to your inbox.
For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go to the folders where you want them — or, make unwanted mail from specific senders go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article: https://help.aol.com/articles/aol-mail-spam-and-privacy
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Aol
why your email can only be accessed using only wifi
Please follow the steps provided below:
1. Launch the Settings app from your Home screen.
2. Tap Cellular.
3. Tap the switch next to the AOL App to turn ON cellular data usage. -
Saved News Articles
I inadvertently save news articles and now I have tons. How can I delete or remove them?
You will have to go to the Saved tab, from the News section, and click again on the Save article icon.
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