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302 results found

  1. Deutsch

    Ich will das die wieder auf deutsch ist !!!!

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  2. Deleted emails keep coming back

    Every time I delete my emails, they come back, I have to delete them several times before they go away.

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    This issue might be a result of using the account configured as POP, in one of your mail clients or mobile devices.

    POP downloads email from a server to a single computer/device, then deletes it from the server. Because your messages get downloaded to a single computer or device and then deleted from the server, it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different computer. Please check your account setup on all of your devices and email clients (e.g. Outlook, Mac Mail, Windows Live Mail), and for the ones that are using the account as POP, please make sure to have the option to leave a copy of the message on the server checked, or setup the account to use IMAP instead of POP.

    For help with configuring the account as IMAP, please…

  3. PDF, Word, Excel files attachment option

    When sending an reply or mail from Mobile and try to attach File - only photos folder option available and not able to attach PDF, Word or Excel files .
    Needful Please

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    0 comments  ·  Mail  ·  Admin →
  4. We're glad you're here

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    2 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Unfortunately, the feature about editing folders is not available using the AOL App. In order to manage your folders, please access mail.aol.com from a desktop computer.

    Here’s how to add an account:

    1. From the bottom of the main menu, tap the Settings icon.

    2. Tap Manage Accounts.

    3. Tap Add Account.

    4. Enter your AOL username and password.

    5. Tap Sign in.

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  6. Emails - Photos/videos

    Literally 9/10 times i try to send a photo or video (under the file size limit obviously) they never make it to other person... the email goes fine but with no attachments.

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Please try switching the internet connection from WiFi to mobile data or vice-versa to see if the issue persists. Also, try sending a test email to your own email address to see if you’re receiving it and make sure you don’t attach files that are larger than 25MB.

  7. Why can’t I send an email with 136 addresses

    I send out emails to my membership often. I used to b able to click send and they went through. Now , I have to break my membership emails into two and send one at a time. There must be an easier way. Please help
    Diane

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    Responded  ·  Product Support responded

    Unfortunately, what you’re looking for is no longer offered in the current version of AOL Mail. If you’ve received a notification that a limit of the number of sent emails was reached or you’ve sent to too many contacts, you’ll need to wait before you can send more emails.

    Because of our antispam policies, we do not disclose the specific limits on the number of emails you can send or the number of contacts you can email at once. Nor do we disclose the waiting period before you can continue sending emails.

  8. Name change..

    Please contact me..***@aol.com. Need to change my aol name..it’s just to hard for some people and I have to spell it out..

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    Responded  ·  Product Support responded

    AOL usernames cannot be modified, however you can always create a brand new AOL account.

    Here’s how:

    1. Go to the main AOL page.
    2. Click Login / Join in the upper right hand corner.
    3. Click Sign up at the bottom of the screen.
    4. Enter and submit the requested information.

  9. App keeps crashing

    My aol app keeps crashing and slow. I have to constantly keep going back into the app. Why?

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    1 comment  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  10. Contacts missing on aol app since deceber 2021

    As of december 2021 i cant see my contacts when I compose or forward email on aol app from iphone or ipad. But contacts can be found if I send mail through safari at aol.com. How can i get the right contacts onto the app?

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    1 comment  ·  Admin →
  11. Access to my Aol calendar via Aol. App

    The Aol. App on my iPhone seems to give me access to all the Aol info on my pc except my Aol calendar. Is this feature not supported or do I just not know how to make it work?

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  12. Notifications of email received

    How come the app does not give a notification alert on the app icon when I receive new emails.

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    1 comment  ·  Admin →
  13. We're glad you're here

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  14. This is all ********!

    I do NOT have Verizon nor did I give Verizon permission to access my personal information! You need to STOP confusing people and releasing our information to others without our permission!

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  15. AOL Iwatch app

    The Iwatch app is not working at all just keeps on loading and that is as far as it gets

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    Responded  ·  Product Support responded

    Thank you for reaching out. We are unable to replicate your issue. Can you please try deleting the AOL App and then reinstall it?
    If the issue persists our engineers will need to further investigate. Would you be able to please provide us with the following information:
    - What version of the AOL App you have installed.
    - What iPhone and iWatch you are using.

    Thank you!

  16. Photos

    Why can’t I send photos from my iPhone to my AOL email?

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    1 comment  ·  Admin →
  17. Galleries on Phone

    Since the latest update, the captions on the individual pictures are bunched at the bottom of the screen and can’t be read.

    You used to be able to tap the picture and the caption would rise, but no more.

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    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

  18. Security issue by another aol member

    I have made a report of issues to Facebook yahoo and now email of multiple hacks at different times from different people from different places. I am now addressing the AOL issue. I found an embedded email address of someone in my aol account that has an ex employee of ours initials embedded in the email address that was in the settings of my account. I think they were able to see my emails and may be trying to steal or hack data. I need to verify and confirm if it is Alex Hernandez as typed in the embedded email…

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    1 comment  ·  Mail  ·  Admin →
  19. Forwarding mail

    How do I send and forward e-mails from my mobile device!

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    1 comment  ·  Mail  ·  Admin →
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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Restart your mobile device
    2. Uninstall and reinstall the app with the latest version
    3. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to your printer manufacturer.

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