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AOL App for iOS


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302 results found

  1. Mail always late

    The mail arrive time always seems be
    Way behind the sent time. How often does the app on iPhone check for mail?

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

  2. Help!!!

    I read all I could online and still can’t figure out how to se ALL my mail. I see only the ones not read. I want to also see the ones I have read. Settings not intuitive.

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    0 comments  ·  Settings  ·  Admin →
  3. We're glad you're here

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    Responded  ·  Product Support responded

    To keep an email as new just swipe right on that specific message and you’ll see the option Unread.

  4. Notifications disappear

    Every time I get a notification from aol app regarding receiving an email, the notification always disappears from the notification centre on my iPhone. So they’ll be times where I wouldn’t know I got an email, until I open the app. And to clarify, my settings at set to allow AOL (Mail) to send notifications to my phone. It would be very beneficial if this problem were to be fixed.

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    0 comments  ·  Mail  ·  Admin →
  5. AOL app case number 21394334

    Case number 21394333, My AOL app only allows me to login to my email account once or twice before the login screen freezes. I logout after checking my email each time I am on the app. When I reopen the app and go to login option, it will not respond.

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    1 comment  ·  Admin →
  6. Can’t delete anything in the app now! The Idea would be to fix it. Can you do that?

    Can’t delete anything in the app now! The Idea would be to fix it. Can you do that?

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    1 comment  ·  Mail  ·  Admin →

    To delete email in the app you have a few options:
    - From the message list you can swipe to the left on a message to delete.

    - You can tap on a message to open it and tap the trash can in the lower left.

    You can tap on the icon to the left of the sender’s name and then tap the trash icon in the lower left corner

    To delete multiple messages simultaneously:
    - Tap the icon to the left of the sender’s name on each message you wish to delete (this will show the selection circles for all of the list)
    - Tap the trash icon in the lower left

  7. In the last two weeks, the emails in this program do not open as fast as they used to. The wheel keeps turning. BlueMail works fine.

    Email content does not open instantly in AOL MAIL. OPENING EMAILS IN BlueMail works just fine. This has been happening for a few weeks. I am having no problems with AOL desktop in Microsoft Windows 10.

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  8. Please correct asap

    Email crashing on my iPhone Please fix asap. Unable to use email app

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  9. App keeps closing after update

    App keeps closing after update please fix this asap please

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  10. App keeps shutting down after the most recent update

    Will there be another update to fix this most recent update?

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  11. 6.49.1 update, no longer get email

    With your latest update I no longer can get email when I’m away from my Wifi. Anyone else experiencing? Any suggestions?

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  12. What should I do

    When I try to access my aol email the app just closes out

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  13. why are my pictures not attaching to my emails anymore? This is new!

    Why are my pictures not attaching to my emails anymore? This is new!

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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  14. I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning

    I can’t add my account it will not load the “ I am not a robot” button….it just keeps spinning

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues. 

  15. Why won’t aol ket me log in, keeps telling me to enable cookies in my browser… even after i do so…..

    Remove the need orr cookies to be enabled when logging in. I should have the option of which site I want cookies allowed from

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  16. Email draft folders lock up AOL app. Should be a better way than to restart iPad

    There should be a way to escape a locked up AOL app. Is this due to iOS upgrade to 15.3?

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  17. Signing out

    Where does one go to sign off?!?!

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  18. Is this the below a legitimate e-mail?

    Verizon Mail (*******)
    To:you (Bcc) Details
    DEAR

    VERIZON USER

    The Classic version of VERIZON Mail will be replaced by our new version on the 18th of NOVEMBER 2021. So it's time to verify, before you lose your email access.

    Please click here Log-in Restore to re-validate your mailbox.

    Note: Failure to comply within 24hrs might lead to permanent deactivation.

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    0 comments  ·  Mail  ·  Admin →
  19. Hacked?

    Some of my e-mails are showing my e-mail address but has another person’s name on it...Please advise.

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    0 comments  ·  Mail  ·  Admin →

    Hi there. Sorry to hear that! It does sound like your sending name may need to be corrected as well.

    You can check your sending name by following these steps. Please go to ’’Options’’ – ‘’Mail Settings’’ – ’’Compose’’ – ‘’Display Name’’ and enter the name you want displayed when you send an email.

    Hope this helps!

  20. Why did I stop getting email?

    I have not gotten any emails in two days.
    I've even emailed myself from gmail
    Do I need to give up on AOL?

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