AOL App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
303 results found
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Account läuft ag
Obige Meldung erscheint beim mailaufruf. Danach soll ich mich durch touchid identifizieren. Touchid Identifizierung funktioniert auf meinem Handy nicht. Danach kann ich nur abbrechen. Was nun??
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Where are my sent emails?
Trying to send emails and don’t know if the went through or not. Shows 2 are sent, but can’t find them anywhere so don’t know if they actually went or not?
In order to access your Sent folders, swipe right and tap on Sent.
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Problems
It’s really hard to use this app I’m used to the third-party that comes with the phone I hate change nobody even answered my other idea and I can’t forward I don’t know how to forward sent mail because it doesn’t say it I don’t know what things mean please help
In order to forward an email, please tap the arrow in the lower right corner and after that tap on Forward.
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New mail app
I do not like this app. Can’t mark mail as unread once it is open.
In order to mark an email as unread, simply swipe it right.
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2FA Confusion
I did what you said to add an application password to mac mail. It did NOT work.
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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SUBJECT LINE BLANK...
... When Replying & Forwarding. For the last several weeks, or so. Please correct. Thx.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -
Folders
Siri keeps telling me about a new mail folder, but I can’t find it. There’s no name shown. Can’t find anything on desktop either.
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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I downloaded the AOL app and can no longer access the emails that I have flagged .
How do I access my flagged emails i. the AOL app?
In order to help you with this issue, please go to your inbox, tap on “All” in the upper right corner and then select “Flagged”.
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Auto-add contacts
Is there a way to turn off the feature that adds email to my contacts? That would be nice because I have a lot of spam emails in my contacts.
We are sorry, but this feature is not available.
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Calendar
How do I access the calendar link? I do not see the option.
We are sorry, but this feature is not available.
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In order to help you with this issue, please go to Settings > Signature.
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Mark as read button
Select as many emails or all emails and mark them as read instead of having to read every single one.
In order to help you with this issue, please select the emails and after that tap the opened envelope icon.
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Having issues
Having issues with my aol email account.
I’m
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Forwarding
Is there an option to forward all emails to a new aol account trying to get off my parents account
We are sorry, but this feature is not available.
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Emails bouncing
The country club I belong to sends daily and weekly emails which I am still not receiving. On their end it prompts that each email sent to me bounces. Is there a setting I can change so I can start receiving these emails??
AOL protects its users by strictly limiting who can bulk send email to its users. For more info on sending bulk mail to AOL members, they can check out the Postmaster info page: https://help.aol.com/articles/aol-bulk-email-exception-list-allow-list
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My account was hacked. can get help with on this
They have me in some Verizon media group and a group call Nelson group I don't know or have anything to do with either one of those groups
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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who is controlling AOL? Not my computer!!!
can't get to aol account. Will stop paying for this confusion!
Sorry to hear you’re having account issues. You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Publish how to delete an email account - or make it possible
I have two email accounts under my main AOL account. I want to delete one of them but am unable to find how. Thank you.
Thanks for reaching out!
You can close your account at any time, sorry to see you go.Delete an account that you’re no longer using. Find out how to permanently terminate your account and what you need to do beforehand.
https://help.aol.com/articles/close-your-account
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