Complaints
AOL please read and resolve your customers’ concerns!!!
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Don commented
Why are e-mails that I send show up as being sent from Compuserve on the recipient’s phone/computer? How can I change that back to from my e-mail address? Recipients delete it thinking that it is spam!
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Mike commented
Why the need for my phonennumber? How about some privacy for AOl users? I left another mailadress in my settings, that should do. Quit asking for my phone every other day.
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VAUGHN HENRY commented
As I am working on email on my iPad when I go to try to reposition the cursor with my finger as it approaches the edge of the text area if it drifts just a fraction off of the edge and touches the outside area the entire email disappears and all the work is lost. I suggest for those of us with fat fingers it would be more helpful if instead of killing the email that it went to the draft folder instead.
I also note the large number of emails that I send never leave the outbox or disappear for a few minutes and then return to the outbox as unsent messages.
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John commented
I have used AOL for over 20 years and never a problem until the last compulsory update / upgrade onto your own app
Since then items I send “drop off” - disappear forever for no reason Ito the ether - bye. This is getting tiresome and unacceptable . Question to AOL IS WHY??
John -
Anonymous commented
Stop the ads on my email
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Anonymous commented
Stop the ads on my email
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Anonymous commented
STOP THE ADS ON MY EMAIL !!
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Anonymous commented
STOP THE ADS ON THE TOP OF MY EMAIL !!!
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Anonymous commented
Stop the adverts at the top of the new email list !!
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Stu commented
Please stop the adverts, why
Do I need to see adverts when I just want to check my email? -
Anonymous commented
Why do I have to have adverts when opening new email box. I really do not want to see these, and I haven’t granted any permission to receive them. Please STOP!
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Anonymous commented
Please stop bombarding me with adverts! As far as I’m aware I have not given permission to be targeted by advertising of any kind. My email address should be my personal domain and I should be able to control who sends me email and to have the choice to block any unwanted emails. I am unable to free my account of these
adverts which I find extremely irritating and unsettling! -
Eugene commented
Huawei adverts every time I open mail. Grrrrr
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goofeypete1 commented
AOL email app will not open. Tried delete and re-install, still wont work. Spinning loading symbol goes on forever. This is unacceptable.!! Please respond with update on solutions. Very frustrating .
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DEBRA KEITH commented
Case #15368737
When I open my mail it keeps on loading -
Steve McArthur commented
Cannot open new, old or sent mail with new aol app. No problem with laptop
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Tim commented
An ad by Huawei has appeared under New Mail and Saved and I can’t delete it. How do I get rid of it?
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Lisa Rojas commented
Cannot get into my AOL email at all, deleted app and reinstalled, keeps kicking me out. Can someone please just tell me what is going on? An update would be nice...
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Tom commented
I am unable to open an outlook appointment attachment in emails I receive in the app on my iPhone. How can I fix that?
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William Polhamus commented
After last AOL update, I’m unable to find IMAP contacts on iPhone 6s IOS 14.2. I’ve tried every website advice. Last time it happened, I deleted mail account and re-installed the app. This time, it does not work. I have a verizon.net address. Billpolhamus@verizon.net