AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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instead of my very strong and cumbersome password for AOL mail why not make it easier...you store the encrypted passwordsnd then askme a fou
store it encrypted and ask me a code to open mail linked to the password...four digits or mixed letters indontvcare, but having to type in what is nearly unhackabke just for mail and AOL access...sure i could use an easier passsword, but im tired of changing passwords every few months and updating my password offf line log...
60th ranked -
Select all
When searching emails to delete all from specific vendor, I no longer see option to select all from that vendor. I can’t keep my account cleaned out without that option ... I don’t have time to select all individually. Help
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112th ranked
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Let me pick which mail I get notified for
There’s so much spam and I’m waiting for emails from certain people. Can I set my notifications to only let me know when my actual contacts (or specific contacts) send me an email??
54th ranked -
AOL needs help ASAP
I’m constantly going to the AOL app to read the news. I’ve noticed that a lot of stories are written incorrectly. I can’t believe these people call themselves Reporters and Journalists. They are nothing more than elementary school creative writers. My advice hire new people!!!!
84th ranked -
Fake news
Please keep these Democrats off AOL! If I have to read one more of their fake news stories, I’m not sure that I will continue to use AOL.
95th ranked -
New app
I don’t like the new version. I want the old one back!!! This new version is slow when I am opening websites I HATE it.!!!!!!!{{{
95th ranked -
The app won’t put the whole email within the screen width and when I zoom out it just zooms in again
95th ranked -
20th ranked
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All user to set which category of AOL appears each time.
Create settings that allow user to see a preferred category. I would like to have the NEWS allow appear. I am not interested in Celebrity info.
134th ranked -
Main news
Create a way to opt out of the main news. It is annoying and I don’t want it. Stop it.
95th ranked -
Annoying # of unread email
On my phone screen, I don’t want to see how many unread messages I have! Would be nice to turn this off!!!
84th ranked -
112th ranked
Unfortunately, the feature about editing folders is not available using the AOL App.
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Web browser in the app is totally inadequate. Allow user to select preferred browser
The internal web browser fails when secondary links. For example when I get a website with a list of items such as recipes and to get to the details you have to go down a level, the internal browser won’t do it. I have to forward the email to gmail so that i can use chrome.
134th ranked -
SET A PIN CODE to open App. PLEASE
SET A PIN CODE to open App. PLEASE
134th ranked -
why do I get messages that AOL is having issues and it won't let me make comments to chats ? It's becomming very annoying .
Fix the problem with the site not allowing users to post comments . Sometimes it does and other times it's a message that the site is having problems . It's becoming very annoying .
84th rankedThe comment section feature is not available using the AOL App. Thanks for understanding.
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Articles are not correct
There are MANY different articles that AOL have posted where the information isn’t correct. What a bunch of incompetent “Journalists.” If you can even call them that. I think they are all a bunch of elementary school creative writers.
84th ranked -
In-Message Email Options Disappear
When viewing an email, the options at the bottom (forward, delete, etc.) always disappear when I scroll up or down, making it very difficult and irritating when trying to use these functions. It’s been this way for a very long time and nothing has been done to fix it.
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35th ranked
This feature is not available using the AOL App.
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Customer disrespect makes switch to Gmail inevitable
Impossible to speak to a person. AOL account hacked into and no way to speak to a person to report it. All verifications apparently changed. Will be finally forced to give up on trying to stay with AOL and just switch to Gmail due to paying customer disrespect.
134th rankedThank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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