AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. When I did a search of a set of targeted emails for delete, the delete function deleted my emails in my IN BOX and not the targeted list.

    Your AOL anywhere has a bug. Yesterday when I was trying to clean up my mails. I used a search of "HISTORY" to clear out a group of emails. I pulled out 900+ emails. I don't know why so many but realized that some emails were not meant to be deleted. So I went through the entire list of 900+ and uncheck all the ones I didnot want to delete before I deleted the emails. I usually then go to RECENTLY DELETED folder and permanently deleted some so when I do search again, it will not show up. The reason…

    632nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Notes

    Why did my notes file on AOL mail when AT&T and Apple are my devices? Major security issues. Not does not identify my devices. What’s the deal here?

    1018th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Don't put Ads in Recently Deleted Folder. The ad covers up the content and you can't see what's in the folder when deleting the contents.

    Don't put Ads in Recently Deleted Folder. The ad covers up the content and you can't see what's in the folder when deleting the contents.

    1018th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do mass download all mail in a folder

    With AOL now deactivating accounts not used for a period of time, it's imperative that we have an option to MASS DOWNLOAD all saved mail in ALL folders we've created. Even if they weren't deactivating accounts not used for long, there still MUST BE an OPTION ADDED to MASS DOWNLOAD every piece of mail INCLUDING ATTACHMENTS TO THE MAIL, without having to open 100's, if not 1000's pieces of mail and downloading them, and their attachments 1 at a time. This is an imperative option. THIS FEATURE MUST BE ADDED ASAP - and if there's a way to do it,…

    353rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Need to be able to edit or delete default Archive folder

    The default Archive folder in AOL mail cannot be edited or deleted. Users need to be able to better customize this folder for personal use. Especially helpful would be 1) the ability to change its name, 2) moving entire folders into it for tabbed or layered archiving, and 3) deleting it entirely if desired.

    456th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stop losing my in box emails

    Twice now I have gone to my inbox to find that every thing past one months worth of emails have disappeared!

    1018th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  7. We need sub folders inside any folder.

    We need sub folders inside any folder. It does not make sense to create a new folder any time without the chance to group them!

    42nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  21 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Show "To" in mail folders

    For mail folders need to show both From and To. For emails Ive sent and saved to a folder I cant see who I sent it to when search through a folder

    222nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  9. I have AOL in my IPhone X and it will not stay loaded. It

    AOL will not stay open. When I click on an email page or article, etc. after a few seconds it closes, disappears from screen, whatever.

    632nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  10. be able to print selected piece of mail like I did for yrs pre new AOL! Awful!

    Be able to click and print something in a folder like we could do easily for yrs until this new AOL! I can’t just click see something in 1 of my folders and print it! Why I hate this! I want old AOL like last month’s AOL mail! HELP! I am not alone friends are saying same thing.

    1018th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow users to delete multiple email folders at once.

    I have tons of empty folders. I am forced to delete them one at a time. I need to be able to select multiple folders at once for deletion.

    173rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  5 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  12. Delete unwanted folders

    Allow us to delete unwanted folders from our mobile phones

    100th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  12 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  13. We need the sub folder and move feature.

    The sub folder feature isn't available online nor the move feature. Please add this feature for AOL is the only one that doesn't have it.

    70th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Moving folders to the archive folder?

    Moving folders to the archive folder? Why cannot move entire older (not used much0 folders to the archive folder, otherwise what good is it???

    632nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  15. archive email

    There should be a better way to either delete or archive emails in order to clean up very large email inboxes
    1. Create delete from date---> to date ranges
    2. Create Archive folders, similar to Outlook

    126th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  7 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  16. move the print icon

    move print icon

    632nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please STOP removing MY emails from their file folders or archiving them auto? - Why is there no setting me to change this? I want keep ALL

    -there used to be MY option to choose whether to archive or delete emails for any of my folders, now that option has gone, i WANT THIS BACK - why are you/aol archiving them or deleting them auto without my auth with no avail settings to change this myself. I do NOT want them archived!

    296th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  18. Grouping folders

    Change it back to the way it was brfore; where a customer can have folders and sub folders within the folder. By separating all of your folders individually in makes it very difficult to organize

    111th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Let me export all of my mail including separate folders!!

    I would like to export all of my mail and all folders.

    296th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  7 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  20. fix email Sent folder to default to sender name. Like before. Now shows email address

    Some AOL email Server upgrade a few days ago broke a couple of things. Currently, my Sent folder changed from my settings to show by names, to showing email address only. All other folders show by contact names or sender name.

    296th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base