AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. MAKE AN APP FOR WINDOWS 10 FOR GOD'S SAKE.

    WHEN IS AOL GOING TO MAKE AN APP FOR WINDOWS 10. I have had an aol address since 1998. I will have to change to another email service because AOL mail is not compatible with Windows 10 and it's driving me crazy. Get with it AOL>

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option to remove ads posted at the top of each inbox. This compromises computer security.

    Please provide an option to remove the ads at the top of each inbox. This is a compromises computer security. Please provide this option. Or, simply remove it.

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I used to be able to insert PNG files. Now it is not working

    I used to be able to insert PNG files and it will appear in the exact location inserted. Now it is not working anymore - not in the location and not anywhere else in the email for that matter.

    604th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cannot attach PDF files. AOL stores them as parfiles

    When PDF files are attached, AOL stores them as parfileX(13B) and they are unreadable. X is a number starting from 0, 1, 2, ...

    604th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Excessive ads does not allow me to use AOL. What do I do, I change for hotmail?

    Excessive ads does not allow me to use AOL. What do I do, I change for hotmail?

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  8. attachment review

    Title: Review suspicious attachments
    I called Tech support to inquire on an email that I received with an attachment from a friend that was suspicious. My friend did not respond to me. I would like to forward the email to an AOL tech support person that can open the attachment in a secure setting so I can know whether the attachment is malware. I had attempted to open the attachment on my iPhone and closed the email a few seconds after and I am concern that I may have downloaded a malware. Please respond. Thanks.

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stop sending me ASPCA ADDS OF depressing dogs!!!! It is very upsetting everyday when I open up my AOL Mail!

    ADDS: In this difficult time with COVID-19, we know about the abused dogs. Please stop sending me ASPCA ADDS. I can't even watch them on TV. It depressing.

    SEND SOME GOOD NEWS ADDS!

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Your articles are so bias I would drop you in a moment if I did not have a verizon account that I am looking into changing.

    Please remember that more then 50% of the US are conservative and do not like your total left reporting or should I say editorializing. .

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  11. my computor won't send attachments aol

    my computer won't send emails with attachments

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Images and attachments won't load or open!! This NEEDS to be fixed!

    Since I updated to Catalina 10.15.4 I can no longer download attachments or see images in my message through my Safari browser!!!

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Maybe you could start with letting me open attachments. Again today, only three of the seven email attachments would open. No explanation.

    Let me actually see incoming attachments, instead off me trying to open them and not having them open. For crying out loud.

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  14. I no longer have the option of sending an attachment. Please advise.

    I no longer have the option of sending an attachment. Please advise.
    John Crosby

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  15. automatic local path inclusion not wanted in attachments

    When I send an attachment, AOL includes the fall path and directory of the file. How can I only just send the file name? This was the default in AO up till a number of months ago. Not anymore. The offered instructions of AOL below do not work.

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Text font sizes

    The size of the text font changes in some, not all, lines of text when I send an e-mail?

    973rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Holiday stationary

    I love the different stationary on all occasions and holiday..and I also.love the logans..

    604th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  18. How can AOL.com mail open .docx attachments without first downloading? Please advise. Thank you.

    Unlike IE, AOL.com mail fails to open .docx attachments using Firefox, without first downloading these files. How can this be fixed? Please advise. Thank you.

    430th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 132nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  24 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  20. view attch file in browser without download

    As other email open attach file without download in browser then why your site does not allow this facility

    144th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  5 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base