AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Attachment names in receiving e-mail is full file path, not just file name

    Attachment names in receiving e-mail is full file path, not just file name.
    While it looks right in the sending e-mail, it is not.
    THIS IS AN ERROR in AOL!!
    Do this yourself and see the error: example below:

    C:UsersMikeDocumentsCalvin Nih... (114 KB)
    C:UsersMikeDocumentsBeetroot C...doc (24 KB)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Sent attachments should NOT have the entire path as the name. Should just be the lowest level file name. Now, it starts with C:/Users/ etc.

    Sent attachments should NOT have the entire path as the file name. Should just be the lowest level file name. Now, it starts with C:/Users/ etc.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Attachment search not working

    I can no longer search by attachments. Please fix

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This feature is still available.
    Please clear your cache, cookies, and history in your browser, by following the steps in our Help article: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser . Then Under “Compose” go to the Search bar and type the email you wish to find, hit Enter. And on the right corner click on “Refine”, then under “By message type” click on “With attachments”.

  5. winmail.dat

    I receive Excel files as winmail.dat files, most of the time but not always. These .dat files are supposedly corrupted. I find it hard to believe they are corrupted. What can be done about this

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Thank you for your comment.
    Try switching to the Standard Version of AOL Mail, by following the steps below, and check if the pictures load in the body of the email.

    1. Sign in to AOL Mail.
    2. Under your username click Options.
    3. Click Standard Version.

    In case the problem persists, follow the steps below, to make sure the pictures are not hidden:

    1. Click Option on the top right.
    2. Select Mail Settings.
    3. Uncheck ‘Hide images in mail from unknown senders’
    4. Click Save Settings.

  7. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I

    When I receive a piece of mail that requires my investigation, or discussion with another person, I'd like to save that email and attach notes to it regarding the resolution of that item. Is this possible?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
2 Next →
  • Don't see your idea?

Feedback and Knowledge Base