AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
538 results found
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WHATS THE POINT OF FEEDBACK WHEN NO ONE RESPONDS ? LOUSY CUMSTOMER SERVICE !
PUT CONTROL OF MESSAGES BACK INTO HANDS OF USERS ! STOP SENDING MESSAGES TO 'OLD EMAIL' FILE EVERYTIME A USER OPENS ONE. ....AND ALL THE ADDS ARE DISTRACTING AND INFRINGE ON USERS PERSONAL SPACE !!!! YOUR PRODUCT STINKS...FIX IT !!!
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Like the old page better. Can delete better!
like old style, mush easier to delete. Done like the fonts.
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Is there a way to get a notification that someone replied to my comment in the newsfeed?
Is there a way to get a notification that someone replied to my comment in the newsfeed?
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Don't automatically open another email after I delete one.
I'd like to have no emails open after deleting one, instead of it jumping to another one and opening it automatically.
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done
Let all deleted mail disappear after one month.
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Switch between aol email accounts
I would like to switch between my aol email accounts without having to sign out and back in. I can do it on my phone app but not when I'm on my laptop.
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AOL VOTED WORST EMAIL PROGRAM IN USA
OUT OF 2000 USERS, 95% SAID DON'T USE AOL EVER.
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put favorites back to stand alone
My favorites is attached to the aol search screename and i dont understand why??????????? I want the aol search screen gone and want my favorites to stand ALONE ON THE RIGHT HAND SIDE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS NEW FEATURE IS HORRIBLE, PLEASE REMOVE IT. OVER 25 YEARS WITH AOL, NEVER DID I COMPLAIN SO DO THE RIGHT THING AND CHANGE THAT INSTANTLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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fill out this field.
Exiting from mail accidently or not, usually puts the read-message in "old mail", "recently deleted", sometime into "spam" automatically. However, there are times when it disappears altogether. Very annoying, when I didn't want to lose it, because of its importance or consequence.
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My AOL email will not stay signed in. Your "fix" for this problem doesn't work. Fix it or I will also go to Gmail.
My AOL email will not stay signed in. I already reported this, as have hundreds of others. Your "fix" has no effect. In fact, now every time I am forced to re-sign in I'm asked to prove I'm not a robot, and I am forced to pick out the items indicated in a picture. YOUR INCOMPETENCE HAS REACHED NEW HEIGHTS!
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My aol mail stopped working in a 3rd party consolidation app, citing settings - gmail, hotmail, outlooketc still work
Aol stopped working in my blackberry hub + services - "can't authenticate, check settings (in AOL) and try again" All my other emails work, the app doesn't integrate either. Please put specific directions in help for settings to allow my aol mail to work again. The App for android is untenable - no flexibility at all for intra-device organization, cumbersome GUI.
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Deleting emails.
Is there anywhere in settings to change how emails are deleted?? I have 50K+ emails to delete because I can't figure out an efficient way to delete them. Please fix!!!
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do not automatically move read mail to "old mail"
How do I stop the automatic deletion of an email after I have read it? I want to delete them as I want to and not have one I have read automatically moved to old mail. I may want to review an email and having to go to old mail is a pain.
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INBOX Style Explanation
The Help section explains the How To change for style, but does not provide what the result will look like after the change. It would be beneficial if the Help would show the results of making a change rather than having the user perform a trial error procedure.
Also pictures/icons in Title box of Mail Folders do not identify their function when using pointer/mouse over. -
Ads pop-ups fail due to blockage by Firefox
Direct your advertisement customer's ads through your site (aol.com, mail.aol.com, etc.), so that Firefox (and possibly other browsers) can be set to allow pop-ups from you, versus having to unblock each site one might want to patronize. Thereafter, make that a selling point to current and future advertisers.
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CAPTCHA every time I log in? RIDICULOUS!
I understand that AOL might think it is doing users a big favor and protecting them by requiring the CAPTCHA photo selection, but EVERY SINGLE TIME one attempts to log in??? Crazy, frustrating, and extremely frustrating for those of us who log in four or more times a day! I notice I am not the only user who is upset about this, so perhaps AOL should pay attention and do something about it, cutting back the CAPTCHAs to once a month, or even once every other week, but NOT EVERY TIME EMAIL IS ACCESSED. You want AOL users and count…
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why do you advertise 24hrs. and then when we call you have a tape says you are close??
needed to recuperate my 1,000 latest emails, that some hackers erased them, and you philiphine man, very politely said he can not retrieve them, though he tried 4 times. Apple is able to do it going into my computer, and your guy took 60 , tried 4 times, with little success. why does N'T AOL PROVIDE THEIR WORKERS WITH THEIR RIGHT TOOLS TO HELP CUSTOMERS. WHAT TYPE OF COMPANY ARE YOU RUNNING? nO WONDER PEOPLE ARE COMPLAINING, AND WE DO NOT NEED APOLOGIES, PLEASE!!!
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I can not save my usernames for sign in. I do not want to stay signed in as my password is also saved which a greater risk of being hacked.
Please give back the option to save user name/Id for sign in but not the password.
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You security sucks!! What do you do if I don't have a cell phone for you to text to? Or if my cell signal is weak where my computer is ?
You people are nuts!!
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The new version sadly takes away several things I love. Bring back the option to choose "New" when searching.
Bring back the option to choose "New" when searching.
Bring back ability to easily flag
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