Skip to content

AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

538 results found

  1. I cancelled today, reason, cannot use games unless I give you approval to share my information,,,REALLY I PAY YOU,

    give paying members the right to protect their data and access the games we PAY to use

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Recurring failure notice won't stop

    No clear way to stop a recurring Failure Notice. Not seeing any way to stop the same notice that is repeating more than 50 times in my Inbox and don't want to miss a new Failure Notice. There needs to be a Help answer for this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Delete large groups of email

    Should be able to delete more than 100 emails at a time. I search based on @emailaddress.com but can only delete 101 emails at a time. Consequently I have many tens of thousands of emails. :-(

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Seriously requested feature

    AOL was mostly a newbie app until it became part of Verizon, whose users tended to be more experienced. As one of the latter group, I am
    perpetually annoyed by the confirmation prompts for spam and deleted files folders. I know why this 'feature' is there, but I'd appreciate the option to disable these to save the extra steps (many thousands of mouse moves and clicks and still counting).

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Continue to enhance spam filters

    I would like to know why I received a notice this evening (8/4/2021) that AOL did not recognize my laptop device as one used to log in previously. The laptop is the same one I have been using for over 3 years.

    I used the security code sent to my cell phone. Just want to be sure nothing is wrong with any settings.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Third Party App Passwords

    Background:
    My email suddenly stopped sending and receiving (minutes after it was working fine) a few days ago. I use the desktop version of Outlook with POP/SMTP settings. After days of trying to fix it, I realized that I needed to generate an app password in the Account Security section of my Verizon AOL email account, and then enter that password in the Outlook settings (File - Account Settings - Server Settings). I talked to an AOL customer support representative (which unfortunately is not 100% free - I needed to sign up for a paid monthly service with the first…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Larger Font for Seniors

    It would be great to be able to increase FONT Size.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Give me back my old INBOX

    GET THAT NEW INBOX OFF OF MY ACCOUNT
    I WANT THE OLD ONE DAMMIT

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. How do I update phone & address for my account?

    Need to update an old, cancelled phone number. Cannot find Help category for updating settings. ?????????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Slideshows on AOL are the worst feature

    You need to offer a reader version--some of your slideshows look interesting but I won't read them because of the unnecessarily annoying format requiring clicking to each page (which often repeat facts already provided). It's really archaic to still be offering stories this way unless you really don't want anyone reading them.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Give me my old AOL mail

    You automatically sent me an update to AOL mail to my IPad. This upgrade does not work. I can't read six emails and keep getting old emails that are marked as new. Customer for 30+ years and if not fixed, not much longer.,

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. email text should word wrap

    How about getting the email text to word wrap instead of going off the screen? Is that too much to ask from IdioT MUMBAI MORONS???

    As a REAL IT professional - aol mail is ****!!!

    MAG and they can start with AOL. What a joke!!! Not as bad the POS gogglemail but still pathetic!!!

    You STUPID IdioTs can't even design a form indicating required fields! HOW STUPID CAN YOU PEOPLE POSSIBLE BE! PRETTY STUPID!

    TIME TO GO BACK AND SEE IF YOUR JOB IS STILL AVAILABLE AT MCdONALDS!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. compuserve email

    I have followed the instructions for changing my CompuServe email in Thunderbird (delete account, then re-add it). It does not work. If I log in via Firefox I see my mail, but Thunderbird fails to see it. Here's the kicker, I have an old yahoo address that I apparently used my CompuServe address as a secondary contact. If I send mail to that yahoo address, it shows up in both my CompuServe and Yahoo mailboxes--both in Thunderbird and in Firefox. I don't care where the Yahoo mail goes, but I really need to get my CompuServe mail working again in…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. What happened to spam settings?????

    What happened to email spam settings?????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Why can't I add another aol email address to this/my screen.

    I want to add my husband's aol email account to my aol account so I can see them both at the same time. I can't find a place to do that. Please add this feature, if it doesn't already exist.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. birthday

    Allow birthday to be deleted in Personal Info.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Fix your email server.

    I have been trying to restore my Verizon/Aol email to my phone/computer for over a month. I am using the settings provided online and also the same that my other Verizon email account is using. There has to be an issue with the server as it continually notifies me that there "is a problem with my account" and asks for the password again.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I am BRITISH. I do NOT want US news. Why have AOL changed this. I want UK news.

    I am BRITISH, why I am now getting US news on AOL ?????? I used to get British news. How do I change this please. I do NOT want US news.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. outlook unable to connect to IMAP server

    Outlook is no longer able to connect to the IMAP server. I have not made any changes to the account, so the issue must be with the server. Please review and correct.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Not receiving emails

    I actually was told that I received email and I didn't get it. I think I am hacked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base