AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Spam icon not showing number of pieces in folder

    I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  83 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email.

    People with AOL are being inundated with spam email. AOL has to do a better job blocking massive amounts of junk email. I will switch to gmail or yahoo as these two alternatives do not have this much of a problem.

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  50 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. I don't believe this is from you. Why can't you eliminate this spam pretending to be you?

    ACTIVITY IN PROGRESS: (CLOSURE ALERT)
    From: AOL Team jasmith69@verizon.net
    To: sabrinasbizness@gmail.com sabrinasbizness@gmail.com
    Date: Sun, Aug 15, 2021 10:24 am
    Aol.MAIL

    We are closing all old version of our Mailbox as from Today
    Please follow the link below to update your account, Failure to
    do this. Your account will closed.

    CLICK TO UPDATE YOUR ACCOUNT

    Thank You.
    Windows AOL Team

    8th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  14 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow users to select emails in spam folder and block them all at the same time.

    Allow users to select a number of emails in spam folder and block them all at the same time, instead of having to block each one individually.

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  5. PLEASE MAKE IT EASER TO BLOCK SPAM. IT SEEMS LIKE YOU DON'T WANT IT TO BE BLOCKED BY HOW HARD YOU MAKE IT

    block spam messages

    aol needs to provide a one click block to spam messages!!! I takes forever to block spam messages!!

    6th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. Return to the function to allow auto delete of all spam folders upon receipt.

    Need to allow for auto delete of all spam folders upon receipt.

    10th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  7. Block without opening 2

    Opening any e mail you do NOT recognize is a risk for a hack. We REALLY need this safety feature. Can you MAKE IT HAPPEN ?

    Block the MASTER sites and all other SPAM mail stop.

    17th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. Spam Block

    Setting "only from contacts" should block ALL other senders, yet it does not. Many of us don't have time for SCAMS and Massive unwanted advertising. Even snail mail has never been this inefficient when a resident request unwanted mail to stop; otherwise a law suit can be the next message the unwanted company/scams may face. Yet, AOL Allows these criminals and does not protect the user. AOL enables constant massive overwhelming spam email. The settings need to give the user the ability to protect their mail box. Cost free, on regular mail a lock does this basic security task.

    15th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. move spam button

    Segregate more the Delete and Spam toolbar buttons, they are right next to each other and it's easy to accidentally mark something as spam when one mean to delete the message.

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. Increase AOL's spam address blocking file from just 1,000 address to 5,000 or MORE!! Thank you.

    My AOL mailbox receives many, many unsolicited emails. I do use the AOL feature of right clicking on the unwanted emails. That allows me to send that email's address to the AOL blocking file. That file has a limit of 1,000 blocked unwanted email addresses. In just a few months I have added 751 unwanted email addresses to that file. The unwanted email addresses file will soon be full.
    Please expand your AOL unwanted email address file to 3,000 or 5,000 or some unlimited number. THANK YOU VERY MUCH.

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. 22nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. AOL could drop emails which does not have the sender address

    Recently I received a spam email below.

    I hope AOL could drop emails which does not have the sender address.
    Otherwise, some people may actually send a lot of money to spam email senders.
    And also, it is a little bit difficult to block such kind of spam emails.

    Best regards,

    Shin


    緊急のご連絡!

    2021/8/20, 金, 15:30
    あなたの新しい友達! (なし)
    宛先:お客様 詳細
    どうも、こんにちは。
    まずは自己紹介をさせていただきますね。
    私はプロのプログラマーで、自由時間ではハッキングを専門にしております。
    今回残念なことに、貴方は私の次の被害者となり、貴方のオペレーティングシステムとデバイスに私はハッキングいたしました。
    数ヶ月間、貴方を観察してきました。端的に申し上げますと、貴方がお気に入りのアダルトサイトに訪問している間に、貴方のデバイスが私のウイルスに感染したのです。
    :
    :
    ただ 17万円 相当のビットコインを私のBTCウォレットに送金いただくだけで止められます(方法がわからない方は、オンライン検索すれば、段階ごとに方法を説明した記事が沢山見つけられるはずです)。
    私のビットコインウォレット(BTC Wallet): 145nf3VeFHo6YdT9GUsYmCnLgeSyN6Q1q9

    26th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. Don't send messages in the web site spam mailbox to my laptop as good mail.

    I got the AOL "mail suspended" phishing email today on my laptop. When I logged into AOL to report it as spam, it was already in the spam mailbox. If AOL had already put the email into the spam mailbox on the website, why was it forwarded to me on my laptop as a piece of good mail?

    41st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. report scam

    Begin forwarded message:

    From: "Verizon Notification." rjl.wfw@verizon.net
    Subject: Verify your email address
    Date: August 24, 2021 at 10:03:21 AM EDT
    To: "Verizon Notification." rjl.wfw@verizon.net
    Reply-To: "Verizon Notification." rjl.wfw@verizon.net

    Dear User,

    The Classic version of Verizon Mail will be replaced by our new version on the 26th of Aug 2021. So it's time to verify, before you lose your email access.

    Please click here Log-in Restore to re-validate your mailbox.

    Note: Failure to comply within 24hrs might lead to permanent deactivation.

    Verizon Mail

    69th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. Spam

    Who is the "genius" who decided we can't delete more than 20 pieces of spam at a time. Sometimes I have 400+ and it is irritating that I have to take 3 different clicks to remove only 20, when I should be able to remove them all with one click.

    69th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. NOT SPAM button is STILL missing.

    Simple concept really.
    Site techs actually FIX what THEY claim it there, so that it ACTUALLY IS there..

    69th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. moved spam address to block

    Allow user to forward a spam address to block list. Way to much coming in.

    69th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. Search for name in aol does not include search of Spam folder = Big Pain

    You ought to make it possible so that when I search for a emails with a particular name in them that search includes emails in my Spam folder. From time to time I totally miss emails due to lack of this feature. Don't see why you cannot easily fix this.

    69th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. Have an option to 'DELETE ALL CONTENTS IN SPAM FOLDER' with one click

    At the moment i have to select page by page to delete. Why can't we just have the ability to 'select all' to delete.

    69th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. BLOCKING

    In addition to blocking certain senders please add blocking on subject line content

    69th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base