AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
-
Spam Reports
Make logging in quicker!!! Give us better Spam controls that work!!!!
Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
What are you people doing?!
Email should be simple, fun, convenient, and efficient. NOT anymore.
Do you want to make people move? Make a bad name for yourself?
Geez, in this day and age - you should be able to figure this out.11th ranked -
you have choices. Stop the ads, let me delete the ads, or stop charging me to watch these ads
You have 3 choices: stop the ads, let me delete the ads, or stop charging me to watch these stupid ads
66th ranked -
Block Email Address Button for Each Email
It may have been said before but I would like to reiterate the ability to have a block email option on the mail page. It is not practical or time efficient to copy and paste SPAM email addresses (30+ daily) to the block email section. Just as there is a SPAM option for emails, then PLEASE install a BLOCK email address option. This would probably solve a significant amount of your spam complaints.
92nd ranked -
34th ranked
-
Offer a right-click menu option to restrict spam addresses.
Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.
17th ranked -
Where is the "Check status" option on my sent mail?
Where is the "Check status" option on my sent mail?
19th ranked -
Please allow me to actually remove people's old, unused, prior email addresses from the AOL app on my phone!
Add a feature to the phone app that allows contact addresses to be removed!
127th ranked -
I am sick and tired of seeing soliciting from women. That to me is prostituion and i want it stopped!!
Every day there is at least over 20 or more either thinking my e-mail is a man's or they are just looking for someone to click on for them to make money. I know I can delete, but trying to get them to stop sending.
111th ranked -
Your 'unseen' ads, running in the background, slows my computer down to the point it takes 5+ minutes to type one line. I've worked o
Stop running 'unseen' ads in the background in the email. It slows my computer down to a near stop in the email. The message comes up 'This web page is using significant energy, etc. I finally clicked 'control' on that warning, and up comes an entire ad.
18th rankedWe have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
-
how can we forward our aolmail to another mail account
how can we forward our mail to another account. Please let us know?
30th ranked -
PUT BACK THE BLOCK ALL MAIL CHECK BOX
Put back the block check box so I can block all mail!!!
127th ranked -
Why doesn't AOL "remember" me?
Why doesn't AOL "remember" me. I click "keep me signed in", which supposedly is teh replacement for "remember me". But I also later sign out, of course. It doesn't remember me when I return.
33rd rankedThe sign-in process has been streamlined while we make some updates to the experience. You’ll soon be able to save your sign-in information using a ’’Stay signed in" option.
-
Block without opening
I would like to be able to block from receiving any e-mail at all from senders without having to open the e-mail address to see the sender's e-mail address. A right click on the e-mail should suffice like when I chose to delete an e-mail without opening it.
36th ranked -
SPAM Filter ??
Your spam filter regularly moves messages from my kid's high school list serv into the spam folder. I had to turn the filter off, so I wouldn't miss any important e-mail, now the messages get filtered out again. What is going on!!
And add to the list of blocked mail entire domains, not just individual addresses. Actually you should allow for a list to be imported.21st rankedBy continually using the Not Spam button, you are training your spam filter and our systems to recognize important emails. Additionally, if you are using an email application, like Outlook, Mac Mail, Windows Mail, or the mail app on your mobile device, please check the incoming mail filters in the application’s settings, and change the filters, so that all new emails are kept in the Inbox.
In order to block incoming emails from an entire domain, go to mail.aol.com – Options – Mail Settings – Spam Settings – and add the domain name (e.g. @example.com) inside the “Block Mail From Addresses I Specify” field, click the plus button, then Save Settings.
-
Turn off SPAM filter
I used to be able to disable the spam filter. I can no longer do that. I use POP to retrieve my email and am missing very important emails because they are not delivered to me but saved on your site. This negates the usefulness of POP. Why don't you give the users the option to disable spam filtering? It makes no sense that you don't. Please fix this!!!!
44th ranked -
Auto-deleting Spam
Not a good idea to delete Spam messages automatically as from time to time a vald and wanted email gets put into spam. Perhaps make it a user option?
111th ranked -
Not happy about having to click twice to delete a SPAM email
Not happy about having to click twice to delete a SPAM email. Please fix this.....it takes twice as long to clean up the SPAM folder. Very aggravating....time is important.
23rd ranked -
We need sub folders inside any folder.
We need sub folders inside any folder. It does not make sense to create a new folder any time without the chance to group them!
26th ranked -
Way too much spam and a friending option is needed.
AOL should provide an automatic block and delete spam emails feature instead of letting them get to the spam folder, especially if the sender is not friended. If there was a friending request feature that would let the recipient know that someone wants to friend them that would be different, then the recipient could accept or decline. That is an option that would be useful.
20th ranked -
Provide a way to download multiple attachements with a single click
Please provide a way to download several email attachments with a single click rather than having download each individual file
143rd ranked
- Don't see your idea?