AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
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Allow movement of unwanted sender addresses to the"Block" area with one key stroke?
Your new systems stinks. Please let us have the possibility to move unwanted senders' addresses to the "Block" area with one key stroke. I am not sitting here for the next 4 hours moving 35 of 39 ******/pornographic address one by one - especially if some of the addresses are more than 25 characters long!
73rd ranked -
you have choices. Stop the ads, let me delete the ads, or stop charging me to watch these ads
You have 3 choices: stop the ads, let me delete the ads, or stop charging me to watch these stupid ads
30th ranked -
my aol mail SHOULD auto delete after the mail is auto forwarded to my verizon.net account?
my aol mail SHOULD auto delete after the mail is auto forwarded to my verizon.net account?
196th ranked -
automatically delete spam mail.
If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.
7th ranked -
TRUMP Political Ad
Why is Trump survey appearing on my sign in page. Then to top it off the only options are that he is doing Great, Good, or Okay, Did you all get a hefty check and sell out in order to put this on the AOL page? It is Fake news and Fake Survey? I am disgusted it would even appear on my screen. Regardless of my political affiliation. Seems to be I was exploited.
6th ranked -
Spam - I want the ability to block all domains coming from ".uk"
I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…
9th ranked -
ordering emalis
I have the basic version of aol mail ( Free version) and used to be able to order my emails by From, subject , date etc.
However, now I am only able to order my emails by date and not any other column. Is this because I have the free version of AOL mail?8th rankedThe Read, Unread and See All filters are no longer available. However, you can sort your emails by date, subject or sender if you switch to the Unified Inbox view.
If you’re unsure how to switch to this view, please refer to the following help article: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view.
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Increase the maximum allowed Filter Settings - 50 is not enough
The Filter Settings, with their limited function, require us to set one filter per each action. With a maximum of 50, this is not enough. Either increase the maximum number of filters or add better functionality to the filter settings. For example, with Gmail you can add multiple email addresses, comma separated within curly brackets to tell all my subscriptions to filter to my "Subscriptions" folder, just as an example.
150th ranked -
Stop closing comments when AOL's proposed solution doesn't work
I am having problems with that ReCaptcha-Prove-You're-Not-A-Robot pseudosecurity , just like a lot of other users. So one of us complained, on Nov 21, 2018, and several others provided comments indicating related problems. Then AOL gave us all a link to a page to something about "What to do if you're having problems proving you're not a robot", which had some obvious suggestions, but didn't actually address my problem or some of the other users'. But now AOL has closed the comments, and so those of us still having the problem have to start a new thread. You know, since…
150th ranked -
Dark Theme Background option!
I'd like there to be an option where you can choose, not just the "AOL" Logo theme only, but also the Background too. (Like the whole screen.) The White (Standard) screen can become a real Eye-Strain at times + also cause Headaches at times too. The Black Tone would Really help out lots of us AOL Customers, when entering our Email Pages! PLEASE MAKE THIS COME TO BE AS ANOTHER UPDATE!
Thanks!
114th ranked -
two step verification - locked out of my account
Allow you to recover your account online if two step verification fails.
The email address set up for two step verification I no longer have access to and no help is provided. It's circle of support that leads to no solution - even if I speak to someone on the helpline.
I can no longer access my emails.
344th ranked -
I like the old version of the AOL.mail better.
I like the old version of the AOL.mail better.
274th ranked -
Recovery Phone Number
Change your instructions to read that you only want a MOBILE (i.e. cellphone) number -- but NOT a landline number.
106th ranked -
AOL BROWSER
Dear AOL
“When is AOL going to function as before when most people were proud to belong?”
AOL should be allowed to operate as a stand alone app irrespective of Verizon or Oath. Gone are the days.
Regards.
196th ranked -
Emojis
What happened to the emojis? This new version does not include emojis. Please bring them back.
196th ranked -
Annoying opening logo
Please change the "OH NO! Logo that graces my screen every time I log in. I log out correctly, but this seems to imply something is wrong with my log out. I don't need something annoying me when I log in.
174th ranked -
I can only download one attachment.
I was able to download multiple attachments in an email. I can only download 1 file and have to close AOL mail, reopen AOL mail for the other files.
114th ranked -
You can improve AOL mail by putting back the when read feature. It is a pain not having it.
You can improve AOL mail by putting back the when read feature. It is a pain not having it.
150th ranked -
Allow scheduled sending of emails
Why can't we compose an email and schedule when we want that email sent? That is a very useful feature when you are for example, catching up on many things over a weekend and sending business emails you want delivered Monday morning so they are hopefully not lost in the email abyss on the other end over the weekend.
There are also times when you think of something needed but know it should really go later so you write an email as you think of it. but want it sent at the appropriate time.150th ranked -
more than 25mb attachment
I hope I can send more than 10pictures a time .you may increase the maximum attachment to more than 25mb.
150th ranked
- Don't see your idea?