AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. add an email category for incoming bills. I don't think other email companies offer that.

    add a clickable category which would be specific to incoming bills. when bills are included in general emails, they are easy to miss.

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  2. Contacts

    The contacts list is not listed/organized Alphabetically by the Last Name in Basic Version, but on Standard version it is working fine. Please make it organized the same as the Standard Version

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  3. AOL Webmail

    Sorting out the emails by sender in the standard version of the AOL Webmail is no longer available. Tho it's currently implemented in the new AOL mail layout, the feature is still not allowing us to change the order in other ways, except the alphabetical order. The font visibility to make it bolder is not available too.

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  4. Redo preview panel.

    Preview panel should be to the right side of mail, not under. For years screens have been wider than tall. It's shameful to see old format.

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  5. Emails regarding my Comments

    I used to receive emails from individuals who agreed or disagreed with a comment that I posted at AOLs Comment section. Now they've all stopped. I'd like to have it started again. Any solution how I can do this?

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  6. Usability and Speed Improvements To Aol Mail

    Dear Aol Team,

    I hope this this feedback finds you well.

    I have been using Aol for many years and now and I would love it if Aol Mail could implement the features and functionality to match other email service providers.

    I have a "beefy" computer that is very fast to respond and other email service providers are fast but just not aol mail. I would love to switch providers but it is not an option since I would have to invest alot of time in that.

    What are my specs:
    Intel Core i7 Quad Core 4 gen (i have…

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  7. Mark unread choice followed by "1 message marked new" requiring extra click on the "OK" drives me crazy! Get rid of the click on "OK" step!

    Mark unread choice followed by "1 message marked new" requiring an extra click on "OK" drives me crazy! Get rid of the click on the "OK" step!

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  8. Zoom meeting

    Zoom meeting problem

    When a zoom meeting is sent by aol email, it appears that a character used to indicate the join zoom meeting url address is being translated to another character, “HTTPS://“. 
      When using an IPAD using aol email, the aol email zoom meeting address appears as a blue line and you do not need to cut and paste.
        When using a Surface computer using aol email, the Aol email zoom meeting address appears with an underline and you do not have to cut and paste.
      When using a surface computer not using aol email,…

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  9. Don't automatically open another email after I delete one.

    I'd like to have no emails open after deleting one, instead of it jumping to another one and opening it automatically.

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  10. Back Button is extremely infuriating - with AOL Mail

    Every other web mail provider Gmail, Outlook, iCloud support the back button.

    When using the back button on mail.aol.com it logs you out of the email service and you are forced to login again.

    Please make it so that it supports the back button!

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  11. Can I use multiple keywords in one filter?

    For example; If I want the keywords, acquired, acquires & acquire to go to one folder. Is that possible?

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  12. Calendar only sends 1 reminder a day, no matter how many appts are entered. Go back to sending reminders for each appointment.

    Calendar only sends 1 reminder a day, no matter how many appts are entered. Go back to sending a reminder for each appointment.

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