AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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  1. loading mail

    It takes a lifetime for AOL mail to load. Then it freezes, and nothing clicks open. I have to keep re-loading.

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  2. It takes a lifetime for AOL mail to load. Then it freezes, and nothing clicks open. I have to keep re-loading.

    It takes a lifetime for AOL mail to load. Then it freezes, and nothing clicks open. I have to keep re-loading.

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    Reviewed  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  3. Name and first name instead of email addresses for sent emails

    Hi,
    When I send emails from the english website from my mobile phone, then name of the people to whom I send emails appear but when I do it from my PC only email addresses appear instead of names. I can choose how i appear but not for people to whom I send emails. Too bad.
    Is there a solution ?
    Could you help me ?
    Thank you.
    Sincerely.
    Al

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    Reviewed  ·  0 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  4. HOW DO I ELIMINATE THE 7 TONE MAIL ARRIVAL?

    i GET SPAM ALL DAY AND HALF TO LISTEN TO THIS ARRIVAL BEEPS.tHERE HAS TO BE SOME WAY TO TURN IT OFF. HELP!

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    Reviewed  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  5. you have caused my account to not be accessible on my computer.

    i have to log in to aol and then go to mail suddenly to access my email account. it says on desktop to change password for 'fix account' and i have done both but still unable to access except on aol page. i have had this email for years and am going to transfer to new email (not aol) unless you fix this. this is my account for most of my business and i find this very irritating.

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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. why do I, as of this week, see "ork" precede my e-mail ID

    As of this week, I am now see the letters ork before my e-mail ID/ WHY?
    WHAT the **** does it mean?
    YOU also have some nerve to make me agree to something I should not have to agree to, just to file a feedback! So You are the ones that want to hack into my computer and my information!
    FCC and US Legals have to be alerted!!!!!!!!!!!!!!!!!!

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  7. We're glad you're here

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  8. Need "Archive" button in menu bar(s)

    PLEASE ... add an "Archive" button to an open email window, as well as the InBox view. So many emails just need to be immediately archived, even without opening.

    GMAIL HAS THIS!

    I've switched to AOL from Gmail, but this one feature is sorely lacking!

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    Reviewed  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  9. third party mail tool

    You do not have a help page for a generic third party mail tool. At the moment, I am unable to connect to AOL from Readdle Spark.

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  10. We're glad you're here

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  11. All of a sudden mail has stopped. What can I do to restart.

    I have checked and there is no change in settings

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  12. stationary

    I run a golf league. I send out start times and pairings three times a week. Can I create my own stationary to use on the emails?
    Thanks for looking

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    Reviewed  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sort

    Sort by each column heading.... used to be able to do this. I am a paid AOL user, BASIC feature, and this should be coding 101.

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  14. Got a meeagse for suspisous activity, can I see activity other than my logins ?

    I can see latest logins, but I can not see what AOL deemed any of the activity as suspious based on ?

    Is that possible to determine ?

    /k

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    Reviewed  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. How can you stop junk emails all the same - Bit Coins

    All the same rubbish but different email addresses

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    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. View PDFs from Email

    We are unable to view a pdf from a received email in the browser. The system only gives us the option to download .

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  17. How can I copy an entire folder from my email to an SD card

    I want to download an entire folder from my email. How do I do that?

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  18. Security

    I have been with AOL since 1994. I have always used it as my email provider. There has never been a breach of my security UNTIL you put in your supposed new protocols. Someone accessed two of my accounts and were allowed to change the passwords. This could only happen if they had my telephone number, which you insist we use now to verify. I don't know how they did it, but, they were able to access the "Change Your Password" function, do that and also delete my backup email. I have taken my phone number off of all my…

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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. READABILITY MODE DOES NOT WORK IT IS SIZE 8. I'M 76 I CAN'T READ IT

    PLEASE FIX IT. THANK YOU SET TO SIZE 12 PT PLEASE

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    Reviewed  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. please share your technical team contact details

    Dear AOL technical/legal team, I am police Inspector from India. can you please share your technical team contact details for further assistance?
    regards

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