AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. Advertisement of Guns!

    Please stop advertising GUNS on my e-mail page!!!

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  2. Eliminate the necessity of deleting an email message 4 times.

    Eliminate the necessity of deleting an email message 4 times. I delete a message once; I'm asked if I really, really want to delete the message; I answer "Yes." Then the message goes to the "Recently Deleted" folder. There I must delete it twice more. Who considers this an improvement ? I'm considering severing all my contact with AOL. Other browsers have reduced the number of times a person has to delete an email message.

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  3. STOP COMMENTS!! THE POSTS ARE HARMFUL TO THE USA!

    There should be no comments on your stories. Between hack, bots, and trolls, the hatred has become intolerable. AOL has become a cesspool. I'm ready to quit you after 20+ years.

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  4. disable auto send

    It would be great if the automatic send feature (Ctrl+Enter) could be disabled. Just sent something by mistake while typing the email.

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  5. scam

    why do you allow the Dragons' Den bitcoin sacm to advertise on your mail home page?

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  6. Fixed the Block Spam folder

    Your Spam BLOCK mail option does not work. I can continue to get e-mails from websites that I have blocked. PLEASE GET THIS FIXED. So many people have complained about this and there has been nothing done about this issue.

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  7. My Resolution for fixing Missing Mail and Folders

    I'd sent an AOL email support via the form page on this site. Now I think I've solved all my missing mail and folders. I was using Firefox. So I went to the cache and erased it all. When I came back to my AOL email all the mail had populated. Now was it that action that fixed it or did it just take a super long time to populate the mails? I don't not know for certain but it's resolved. I could find the online support form again to tell them so I'll try to tell it here.

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    Reviewed  ·  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Please restore the text alert feature that I received when getting email from certain contacts. Would have been very useful during Florence!

    Please restore the text alert feature that I received when getting email from certain contacts. Would have been very useful during Florence!

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  9. For decades I have depended on AOL for my my primary correspondence. With various new ownerships, Oath, and who knows the resulting fracture

    For decades I have depended on AOL for my my primary correspondence. With various new ownerships, Oath, and who knows the resulting fractures within the company as a result, the new comers have managed to ruin a household name. Of course it could be argued what do I expect from a free service — well nothing is free at the end of the day, and anyway AOL was produced out of innocence and a new era not unlike the discovery of the wheel. So now you have grown-up with the realization you can control people completely and close the door on…

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  10. Use the English language

    My idea: are sending mail work. I can’t tell you how many times I get a gobblegook message like SMTL doesn’t respond or doesn’t do something and there are never, ever any English language literate statements as to how to fix this glitch in your system.
    Would another browser solve the problem?

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  11. make sure I don't see ads like men showing veggies to indicate their *****.

    lack of personal privacy in ads. no pickle ads or gourds representing body parts.Offensive

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  12. Sell the company!!!!

    Sell the company to a competent buyer, your greed coupled with your incompetence has led me to begin moving all my info to yahoo!

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  13. PLEASE GIVE MEMBERS ACCESS TO SECURITY TO ASSESS HACKER EMAIL

    I have been a member of aol for almost 25 years. Recently J received threatening letters in email three days in a row from someone calling themselves 'anonymous' and claiming to be a hacker and they said they would destroy my aol, ruin my reputation, and empty my bank account. When I called tech support<really needing to speak to someone from AOL Security if you still have such a thing, I didn't even get a person who was equipped professionally to deal with the situation but rather a call center pre-screener trying to get me to use a new product.…

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  14. I didnt see a memorial day theme for stationery--it need to be updated

    way out of date for choices and not even a memorial day----

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  15. please have emails that I receive have actual return address so i can BLOCk them , although blocking doesnt seem to work

    blocking should work , Make sure incoming email has a actual returnable address to be able to block them.

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  16. Stop blocking NRA TV ! This is America and we have a 1st amendment !!

    Stop the blocking of NRA TV ! America has a 1st amendment !! Censorship has no place here.

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  17. dropbox

    On mobile AOL mail, it does not offer the option to surf Dropbox for files. It will only allow a very limited set of folders on my phone. Please add this functionality.

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  18. have an option in customization to automatically cc or bcc oneself when sending - this way mail will appear on all devices.

    have an option in customization to automatically cc or bcc oneself when sending - this way mail will appear on all devices.

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  19. Here is the return email address for today's notice to close my acct.::Aol! Mail **********.com

    I was asked yesterday to provide the return address to AoL if I got any more threats to close my account. Today's threat is from :Aol! Mail ************.com

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  20. Stop the "Control-Enter" method of sending email.

    I'm very tired of having my reply sent before I'm ready because I hit "control-enter" by mistake while typing. I would very much like this characteristic of the system to go away, or at least have the option to disable it. Mousing over to the "send" button would be my only preferred way to send a message.

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